McDonald's

3.8
2603 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
10011 S Avalon Blvd, Los Angeles, CA
90003, United States

Hours

Reviews

3.8
2,603 reviews
5 stars
1,238
4 stars
484
3 stars
376
2 stars
154
1 star
351

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported slow service, particularly in the drive-thru and during order pickups.

Order Accuracy

Many reviews highlighted issues with incorrect orders and missing items, leading to customer dissatisfaction.

Staff Attitude

Several customers experienced rude or unhelpful behavior from staff, particularly from management.

Food Quality

There were mixed reviews on food quality, with some customers receiving cold or poorly prepared items.

Cleanliness and Safety

Concerns were raised about cleanliness and safety, including unsanitary conditions and harassment from individuals outside the restaurant.
  • PT
    Paul Tucker
    Nov 15, 2025
    5.0
    When using EBT, you go to the cashier. All other orders can be done at the kiosk.
  • ES
    eli sb
    Nov 11, 2025
    5.0
    Me encanta Macdonald
  • GS
    GURDEV SINGH
    Nov 4, 2025
    1.0
    Rest room not working
  • SF
    Sandra Fierros
    Oct 16, 2025
    1.0
    Demasiado tiempo para que atiendan ordenamos en el kiosco.y para pagar fue más d 30 minutos preguntamos y nadie contestaba.muy feo servicio
  • AD
    Alexsis Davis
    Oct 11, 2025
    1.0
    I went to store #1418 via drive thru to place an order when it came time for me to pay, i spoke to the worker she didn’t speak back nor did she ask me to give her a moment while she dealt with another customer, i sat outside that window to pay for 5mins, then she finally comes over and just starts reciting an order so i didn’t even know she was speaking to me. I gave her my card and sat then someone else comes (the manager) I’m looking at my phone so she says your pin i provide it and she walks away before I could tell her how unhappy i was with my service. Her demeanor was very rude and off putting. I pulled up to the next window, asked to speak to the manager she came i explained my issue she laughed in my face when i said her demeanor was off and i was unhappy that I was sitting waiting for 5mins just to pay. She just looked at me like i was stupid, i even asked the employee who was giving me my food if she thought it was rude that I wasn’t even acknowledged and left sitting for 5mins. I asked the manager for her name she pointed to her badge, I asked for the store number she laughed and said look on your receipt for it. Her name is Maricruz O. Oh and to make matters worse i just got home and they got my sons order wrong too

Frequently Asked Questions About McDonald's

What are the regular operating hours for this McDonald's location?

This McDonald's is open daily from 4:30 AM. It closes at 2:00 AM from Monday to Wednesday and on Sunday, and stays open until 3:30 AM on Thursday, Friday, and Saturday.

What are the delivery hours for McDonald's at 10011 S Avalon Blvd, Los Angeles?

Delivery is available daily starting at 5:00 AM. On Monday through Wednesday and Sunday, delivery ends at 12:45 AM, while on Thursday, Friday, and Saturday, it is available until 3:30 AM.