Jimmy John's

Reviews

• SI

  Sanjida Islam

  Oct 31, 2025
  5.0
  The coffee shop vibes make it a perfect study spot.
• CA

  carmel a

  Oct 24, 2025
  1.0
  I ordered a spicy Italian and this is the sandwich I got. When I called and asked for a refund the man who answered the phone was very hostile and tried to blame it on me grabbing the wrong order, but I was handed my order by the person who took my order. When I asked for a refund the man on the phone told me it was going to take him 2-3 hours to give me a refund if I didn’t have my receipt even though I had told him my order name. When I then said yes I’ll take the refund he told me, “if it mattered for me to get my $10 back that much he was going to to take 2-3 hours out of his day to send me the refund.” When I then got upset about this sarcasm he called me a liar, and told me he never said that even though I have it on recording. He then told me that I was not special and shouldn’t expect special treatment when all I was asking for was a refund. This is the most insane and horrible customer service I have ever experienced. I placed my order on 10/24 at 3:10pm. When I found my receipt he told me he would give a a refund and I never got it.
• AO

  Adea Osmani

  Sep 29, 2025
  5.0
  The sandwich bread was soft.
• AH

  Albert Harrington

  Sep 18, 2025
  5.0
  Desserts were served quickly.
• NS

  Niccoles Robertson Sr

  Aug 6, 2025
  5.0
  Stopped by this Jimmy John's location and was honestly impressed! The restaurant was spotless, and the staff were incredibly friendly and welcoming from the moment I walked in. What really stood out to me was that they were able to make my tuna sandwich into a lettuce wrap — something a lot of other locations have told me "isn't possible." No hesitation, no attitude, just great customer service and a willingness to accommodate. Everything was fresh and made exactly how I wanted it. Big shoutout to this team for going above and beyond — I’ll definitely be back!