El Pollo Loco

4.2
1839 reviews
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Business Details

1833 S La Cienega Blvd, Los Angeles, CA
90035, United States
(310) 838-8803
https://restaurants.elpolloloco.com/ca/los-angeles/1833-s-la-cienega-blvd
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About

Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Los Angeles,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.

Details

  • DeliveryAvailable
  • DebitAvailable
  • Accepts checksAvailable
  • Drive-throughAvailable

Location

El Pollo Loco
1833 S La Cienega Blvd, Los Angeles, CA
90035, United States

Hours

Reviews

4.2
1,839 reviews
5 stars
1,059
4 stars
407
3 stars
176
2 stars
68
1 star
129

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers praised the friendly and attentive staff, particularly highlighting employees like Lupita and Karl for their excellent service.

Food Consistency

While some reviews noted good food quality and taste, others reported issues with portion sizes and food preparation, indicating inconsistency in the dining experience.

Cleanliness

Several customers commented on the cleanliness of the restaurant, although there were also mentions of unsanitary conditions and maintenance issues.

Pricing Concerns

Customers expressed dissatisfaction with rising prices and perceived reductions in portion sizes, leading to complaints about value for money.
  • VV
    VeniceRDESP
    1 day ago
    3.0
    The food is not that great, the burrito was halfway full, and the pico salsa not fresh. Better to spend your money somewhere else.
  • SJ
    Shaun johnson
    Jan 2, 2026
    5.0
    Excellent food and service as always!
  • MK
    Matt Kz
    Dec 28, 2025
    5.0
    Charbroiled chicken,fresh side dishes and salads.Friendly staff and plenty of free parking.
  • JF
    James Sawyer Ford
    Dec 19, 2025
    1.0
    The employees are not nice and are inexperienced, I always order the same food and the double chicken bowl by itself and sometimes they charge me $12 and sometimes they charge me $20 for the exact same order, you guys have to make sure the employees are not taking the money for themselves and also today in the double chicken bowl there was hardly any chicken after paying $18, worst service, never coming back ever.
  • BB
    Brandon Bermudez
    Dec 11, 2025
    5.0
    Muy rica la comida pase un almuerzo delicioso con un ambiente agradable la manager Alejandra muy amable me ayudó en todo momento me dio todas las salsas que le pedí y Lupita con una gran amabilidad gracias
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Frequently Asked Questions About El Pollo Loco

What are the opening hours of El Pollo Loco on weekdays?

El Pollo Loco is open Monday through Friday from 9:30 AM to 11:30 PM.

Does El Pollo Loco offer delivery services?

Yes, El Pollo Loco provides delivery services to its customers.