Business Details
About
Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Los Angeles,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Details
- DeliveryAvailable
- DebitAvailable
- Accepts checksAvailable
- Drive-throughAvailable
Location
Hours
Reviews
4.2
1,818 reviews
5 stars
1,043
4 stars
407
3 stars
172
2 stars
68
1 star
128
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers reported inconsistent food quality, with some praising the taste while others complained about undercooked or poorly prepared items.
Service Experience
The service was frequently described as friendly and attentive, but there were also numerous complaints about rude staff and poor management responses.
Cleanliness
Many reviews highlighted the cleanliness of the restaurant, although some customers noted issues with seating and overall hygiene.
Pricing Concerns
Several customers expressed dissatisfaction with rising prices and perceived reductions in portion sizes.
Customer Loyalty
Despite mixed reviews, many customers indicated a strong loyalty to the brand, often returning for the food they enjoy.
- AVAres VaughnNov 14, 20255.0They are in a convenient location, i grabbed a 3 piece chicken meal and the chicken was tasty last night. will be coming back!
- JLjose lopezNov 14, 20255.0Lupita is very friendly. Thank you
- KAKaren AlfordNov 7, 20255.0Everyone is always so nice and greets me with a smile. And the food is always tasty and fresh.
- MDMari DavisNov 4, 20253.0Quesadilla verde not worth the money. No meat, no cheese in half the tortilla. Fast service but I’d rather wait for the food to be right!
- MTMaritza TovarOct 29, 20254.0El aderezo para la chiken salad lo rebajaron demasiado ,lástima
Frequently Asked Questions About El Pollo Loco
What are the opening hours of El Pollo Loco on weekdays?
El Pollo Loco is open Monday through Friday from 9:30 AM to 11:30 PM.
Does El Pollo Loco offer delivery services?
Yes, El Pollo Loco provides delivery services to its customers.
Where is El Pollo Loco located?
El Pollo Loco is located at 1833 S La Cienega Blvd, Los Angeles, CA 90035, USA.
What types of payment does El Pollo Loco accept?
El Pollo Loco accepts American Express, Check, Discover, and Visa payments.
Does El Pollo Loco have a drive-through service?
Yes, El Pollo Loco offers a drive-through service for customer convenience.
Can I order El Pollo Loco food online or via an app?
Yes, you can order online via their website or use the El Pollo Loco app available on the Apple App Store.
Does El Pollo Loco offer free Wi-Fi to customers?
Yes, El Pollo Loco provides free Wi-Fi for customers inside the restaurant.
Are there any fitness centers near El Pollo Loco?
Yes, LA Fitness and My Gym Children’s Fitness Center are nearby, which is convenient if you want to grab a meal after a workout.
What grocery stores are close to El Pollo Loco?
Smart & Final Extra! and La Cienega Farmers Market are nearby options for grocery shopping before or after your visit.
Are there any coffee shops near El Pollo Loco where I can relax?
Yes, The Coffee Bean & Tea Leaf is close by, perfect for enjoying coffee or tea before or after your meal.