Brand Certified
El Pollo Loco
4.2(1269 reviews)
Certified by El Pollo Loco • Mar 01, 2026
Business Details
1545 S Western Ave, Los Angeles, CA
90006, United States
Certified by El Pollo Loco • Mar 01, 2026
(323) 732-5626
Certified by El Pollo Loco • Mar 01, 2026
https://restaurants.elpolloloco.com/ca/los-angeles/1545-s-western-ave
Certified by El Pollo Loco • Mar 01, 2026
About
Certified by El Pollo Loco • Mar 01, 2026
Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Los Angeles,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Details
- DeliveryAvailable
- Accepts checksAvailable
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
Location
Certified by El Pollo Loco • Mar 01, 2026
Hours
Certified by El Pollo Loco • Mar 01, 2026
Reviews
4.2
1,269 reviews
5 stars
742
4 stars
266
3 stars
112
2 stars
45
1 star
104
What are people saying?
AI-generated from recent customer reviews
Food Quality
While many customers praised the chicken for its flavor and freshness, there were several complaints about inconsistency in portion sizes and the quality of the food, including dry chicken and missing items from orders.
Customer Service
Feedback on customer service was mixed; some customers reported friendly and helpful staff, while others experienced rude service and long wait times.
Order Accuracy
Numerous reviews highlighted issues with order accuracy, including missing items and incorrect orders, leading to customer frustration.
Cleanliness
The cleanliness of the restaurant was noted positively by some, but others reported unsanitary conditions and a lack of attention to maintaining the dining area.
Atmosphere
The atmosphere received mixed reviews, with some customers enjoying the environment while others felt unsafe due to the presence of homeless individuals.
- ETEpic Tito6 days ago2.0So it's Tuesday and order 2 avocado tacos for 5 dollars. As I'm eating taco noticed taco has more lettuce than meat. And also meat was not warm. I've ordered here in past and always had great experience. The consistency of chicken wasn't there this time 👎👎👎
- CBCarlos BuenoFeb 7, 20265.0Excelente 👌
- AAALEKSANDRJan 5, 20265.0👍😋
- GVGregorio ValladaresJan 5, 20263.0Full of people!!!
- EMEvangelina MartinezDec 22, 20255.0Good chicken 🐔🍗 well cooked and some friendly servers the manager had been very rude 😕
Frequently Asked Questions About El Pollo Loco
What are the regular operating hours for El Pollo Loco at 1545 S Western Ave in Los Angeles?
El Pollo Loco is open daily from 10:00 AM to 10:00 PM, with extended hours until 11:00 PM from Thursday to Saturday.
Does El Pollo Loco offer drive-through service and what are the drive-through hours?
Yes, El Pollo Loco offers drive-through service daily from 10:00 AM to 10:00 PM, extending until 11:00 PM on Thursday, Friday, and Saturday.
Can I order delivery from El Pollo Loco?
Yes, El Pollo Loco provides delivery service for your convenience.
What types of payment does El Pollo Loco accept?
El Pollo Loco accepts American Express, Check, Discover, and Visa as payment options.
How can I place an order online for El Pollo Loco?
You can place an order online via their official order page at https://order.elpolloloco.com/menu/s-western-ave-venice-blvd or use their app available on the Apple App Store.
Does El Pollo Loco provide Wi-Fi to customers?
Yes, El Pollo Loco offers free Wi-Fi to customers during their visit.
What is the address and contact phone number for El Pollo Loco?
El Pollo Loco is located at 1545 S Western Ave, Los Angeles, CA 90006, and the main phone number is +1 323-732-7626.
Are there any popular medical facilities near El Pollo Loco?
Yes, Saint Ana Women's Medical Clinic: Norma C. Salceda, MD, F.A.C.O.G. is nearby, which could be convenient if you have appointments and want to grab a meal.
Which nearby restaurants can I visit in addition to El Pollo Loco?
Nearby you can find Pizza Hut for American-style pizza and Yoshinoya for Japanese cuisine, offering diverse dining options in the area.
Are there any beauty and grooming services close to El Pollo Loco?
Yes, Crimson Tonsorial, PetraBraid, Danny's Beauty Salon, and Newline Cuts are nearby salons and beauty spas you can visit before or after your meal.
Brand Certified Facts from El Pollo Loco
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Certified March 01, 2026Yext Knowledge Graph
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