Business Details
About
Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Los Angeles,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Details
- DeliveryAvailable
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
Location
Hours
Reviews
3.6
1,556 reviews
5 stars
685
4 stars
294
3 stars
186
2 stars
119
1 star
272
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer experiences with service varied widely, with some praising friendly staff while others reported rude behavior and long wait times.
Food Quality
Food quality was inconsistent, with several customers noting dry or cold chicken, while others enjoyed fresh and flavorful meals.
Cleanliness
The cleanliness of the restaurant was frequently criticized, with reports of dirty tables and unsanitary conditions.
Pricing
Customers expressed mixed feelings about pricing, with some finding it reasonable while others felt it was too high for the portion sizes.
Customer Experience
Overall customer experiences were mixed, with some highlighting excellent service and others recounting negative interactions.
- WWWilberOct 15, 20255.0A good chill spot on a corner, that has a nice environment, and a kiosk machine for those that don't want to talk/wait too long. It has good pricing and is satisfactory in its meals.
- ILIan LopezOct 11, 20254.0Un de los mejores pollos al carbón, q los preparan muy rico, y no está caro .
- LLLeslie LinaresSep 21, 20251.0this is Possibly one of the worst stores ever. Aside from taking a while the way they they prep the food and the attitude that they give made the experience much worse. To my knowledge, I know you don’t get charged for wanting pico de gallo, green salsa, cilantro, onions, etc. But it’s like it bothers them that they have to go to the other fridge and get it for the customer. Aside from that, we ordered chips and queso Blanco sauce and they just gave us the queso Blanco. 100% not go back to a store like this they are literally getting paid to serve customers. at least I can do is do their job without attitude.
- RCRigo CamachoSep 15, 20252.0I love pollo loco but this place is the worst pollo loco no drinks food was not good employees looking at you like youbin trouble bathroom are very duty
- RRRisa RAug 15, 20254.0Place is very clean and there's always great and fast service, it can get a bit loud but not too annoying. Food is fresh and delicious.
Frequently Asked Questions About El Pollo Loco
What are the operating hours of El Pollo Loco in Los Angeles?
El Pollo Loco is open every day from 9:30 AM to 10:30 PM.
Where is El Pollo Loco located?
It is located at 4405 Avalon Blvd, Los Angeles, CA 90011.
Does El Pollo Loco offer delivery services?
Yes, El Pollo Loco offers delivery services to customers.
Can I order food from El Pollo Loco online?
Yes, you can order online through their menu and ordering links at https://order.elpolloloco.com/menu/avalon-blvd-e-vernon-ave.
What types of payment does El Pollo Loco accept?
They accept American Express, Discover, and Visa credit cards.
Does El Pollo Loco provide catering services?
Yes, catering services are available at El Pollo Loco.
Is there free Wi-Fi available at El Pollo Loco?
Yes, El Pollo Loco offers free Wi-Fi to customers.
What nearby places can I visit around El Pollo Loco?
Nearby places include Sammy Goode's Donuts and Ice Cream for desserts, Nexxo Mejia's Meat Market for fresh groceries, and Fellowship Missionary Baptist Church for community events.
How can nearby places assist customers visiting El Pollo Loco?
Nearby locations like Metro by T-Mobile provide mobile services, and gas stations such as Chevron and 76 offer refueling, making it convenient for customers to combine errands with their visit to El Pollo Loco.
Are there other dining options near El Pollo Loco?
Yes, near El Pollo Loco you can find Mexican food at Taco's La Nena, seafood at La Corita, and pizza at Pizza Mar, offering a variety of choices for customers.