Business Details
About
Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Los Angeles,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Details
- DeliveryAvailable
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
Location
Hours
Reviews
3.9
1,265 reviews
5 stars
626
4 stars
261
3 stars
145
2 stars
72
1 star
161
What are people saying?
AI-generated from recent customer reviews
Food Quality
Mixed reviews on food quality; some customers enjoyed the taste while others reported issues with freshness and preparation.
Customer Service
Customer service experiences vary widely, with some praising friendly staff and others reporting rude or inattentive service.
Cleanliness
Multiple reviews highlighted cleanliness issues, particularly with dining areas and restrooms.
Ordering Process
Customers expressed frustration with the self-service kiosks and order accuracy, with some preferring traditional ordering methods.
Pricing
Concerns about pricing were noted, with some customers feeling that the food is overpriced for the quality received.
- MRMarliesha RobinsonNov 2, 20251.0So far two different things in my Tostada on type of that having an old greased shell !!😣😣 I ate because I was hungry and halfway through when I noticed it was horrible. Worst el pollo loco ever on Vermont and Olympic
- ADAdrienne DOct 4, 20255.0Healthy and affordable. Great for fast dinners!
- SASmokewolf’s AdventuresOct 3, 20254.0The food is good. Chicken tasted a little salty but it looks and Taste fresh. Staff was friendly restaurant looks clean
- ASA SSep 7, 20255.0Good quick tacos Friendly service
- JGJames GearyAug 20, 20255.0Scan your drivers license for a senior discount .
Frequently Asked Questions About El Pollo Loco
What are the opening hours of El Pollo Loco at 986 S Vermont Ave, Los Angeles?
El Pollo Loco is open every day from 10:00 AM to 10:00 PM.
Does El Pollo Loco offer delivery services?
Yes, El Pollo Loco offers delivery services for their menu items.
Can I order El Pollo Loco's food online or through an app?
Yes, you can order online via their website or use the El Pollo Loco app available on the Apple App Store.
What types of payment are accepted at El Pollo Loco?
El Pollo Loco accepts American Express, Discover, and Visa credit cards.
Does El Pollo Loco have free Wi-Fi available for customers?
Yes, free Wi-Fi is available at El Pollo Loco for customers.
Does El Pollo Loco have a drive-through service?
Yes, El Pollo Loco offers a drive-through for convenient food pickup.
What is the contact information for El Pollo Loco at this location?
You can reach El Pollo Loco at +1 213-380-7721 or via email at epl5906@elpolloloco.com.
Which bus stop is closest to El Pollo Loco, and how can it help me get there?
The Olympic / Vermont Bus Stop is nearby, making it convenient to use public transit to reach El Pollo Loco.
Are there any medical clinics near El Pollo Loco for after your meal?
Yes, there are several nearby medical clinics including Han Kyung Mo M.D., MIRAE MEDICAL CLINIC, and Mirae medical clinic, offering internal medicine and family practice services.
What other dining options are near El Pollo Loco?
Nearby dining options include Sho Gun Food, Sung Sho Gun Sushi, Dragon Chinese Restaurant, and Nak Won Restaurant, offering sushi, Korean, and Chinese cuisines.