Business Details
About
Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Los Angeles,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Details
- DeliveryAvailable
- Accepts checksAvailable
- [Free/Paid] wi-fiNot available
Location
Hours
Reviews
4.2
869 reviews
5 stars
535
4 stars
170
3 stars
71
2 stars
31
1 star
62
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers frequently praised the food for being delicious, well-cooked, and flavorful, particularly highlighting items like burritos and chicken.
Customer Service
Many reviews emphasized excellent customer service, with staff being described as friendly, kind, and attentive.
Cleanliness
The restaurant was noted for its cleanliness and well-maintained environment, contributing to a positive dining experience.
Order Issues
Some customers reported issues with their orders, including incorrect items and delays, which affected their overall satisfaction.
- MMMauricio MDec 21, 20255.0On my way to this place I pass 3 Pollo Locos, but I come all the way to this one bcuz it is always GOOD. I have one P.Loco literally 2 blocks from my place, but it is a hit or miss on getting burned chicken. I always get a family meal, and it is basically just for me. I do this on Sundays since Is when I am home and I want as close as i can to a HOME COOK MEAL on my day off.
- JAJulia AlexanderNov 25, 20255.0Excellent customer service!! Wow the best .always a smile and kindness!! Sujey is an amazing person with kindness in her heart!!
- RRRebeccaNov 19, 20255.0The Guacamole Chipotle Chicken Burrito was DELICIOUS!! There was so much flavor and it was juicy. I hate dry burritos🌯 . The cashier and the expeditor were very friendly.
- JCJose ColmenaresNov 17, 20255.0Try the street corn bowl double chicken burrito bowl. It was amazing and satisfying. This location has a drive thru, and is close to the freeway.
- RMreyes MartinezNov 10, 20255.0Wonderful customer service
Frequently Asked Questions About El Pollo Loco
What are the opening hours of El Pollo Loco on weekdays?
El Pollo Loco is open from 9:30 AM to 10:30 PM Monday through Friday.
Does El Pollo Loco offer delivery services?
Yes, El Pollo Loco offers delivery services for customer convenience.
Where is El Pollo Loco located?
El Pollo Loco is located at 912 N Vermont Ave, Los Angeles, CA 90027.
What types of payment methods does El Pollo Loco accept?
El Pollo Loco accepts American Express, Check, Discover, and Visa cards.
Can I order food online from El Pollo Loco?
Yes, you can order online via their website or through the El Pollo Loco app available on the Apple App Store.
Does El Pollo Loco provide catering services?
Yes, catering services are available at El Pollo Loco.
What type of cuisine does El Pollo Loco serve?
El Pollo Loco serves Mexican cuisine specializing in fire-grilled chicken using a special marinade of herbs, spices, fruit juices, and garlic.
Which nearby public transportation station can help customers reach El Pollo Loco?
Customers can use the Metro Red Line Vermont/Santa Monica Station or Los Angeles County Metropolitan Transportation Authority-Vermont Santa Monica Station to get easily to El Pollo Loco.
Are there nearby eateries or entertainment options close to El Pollo Loco?
Yes, nearby places include Little Caesars Pizza for pizza lovers and Family Amusement Arcade for fun activities, which you might enjoy before or after your meal.
Where can I find mobile phone services near El Pollo Loco?
Nearby mobile phone stores include T-Mobile and Total Wireless, convenient if you need phone accessories or services while visiting El Pollo Loco.