Brand Certified
El Pollo Loco
3.3(2065 reviews)
Certified by El Pollo Loco • Mar 01, 2026
Business Details
101 E Manchester Ave, Los Angeles, CA
90003, United States
Certified by El Pollo Loco • Mar 01, 2026
(323) 759-7009
Certified by El Pollo Loco • Mar 01, 2026
https://restaurants.elpolloloco.com/ca/los-angeles/101-e-manchester-ave
Certified by El Pollo Loco • Mar 01, 2026
About
Certified by El Pollo Loco • Mar 01, 2026
Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Los Angeles,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Details
- DeliveryAvailable
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
Location
Certified by El Pollo Loco • Mar 01, 2026
Hours
Certified by El Pollo Loco • Mar 01, 2026
Reviews
3.3
2,065 reviews
5 stars
804
4 stars
310
3 stars
252
2 stars
154
1 star
545
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.
Food Quality
Customers frequently reported issues with food quality, such as dry chicken, incorrect orders, and unsanitary conditions.
Cleanliness
Several reviews mentioned cleanliness issues, including dirty dining areas and unsanitary food handling practices.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for excellent service and enjoyed the food.
- AAAnónimo3 days ago1.0Es el peor pollo loco. Nos dieron muy poca comida y el pollo está feo.
- MFMario Flores4 days ago1.0This particular store is poorly run. Inattentive staff and rude when trying to pick up your order
- LXLLEGO TU TIBURON MAMI XDFeb 19, 20265.0I go crazy for chicken
- HGHammer GarciaFeb 18, 20264.0Sabrosa comida y economica
- BMBladis MartinezFeb 9, 20261.0Después de las 9 ya no quieren trabajar nomas te quieren vender puro pollo nomas
Frequently Asked Questions About El Pollo Loco
What are the opening hours of El Pollo Loco?
El Pollo Loco is open from 10:00 AM to 10:30 PM Monday through Saturday, and from 10:00 AM to 10:30 PM on Sunday.
Where is El Pollo Loco located?
El Pollo Loco is located at 101 E Manchester Ave, Los Angeles, CA 90003.
What type of food does El Pollo Loco specialize in?
El Pollo Loco specializes in authentic Mexican food, particularly fire-grilled chicken marinated in a special recipe of herbs, spices, fruit juices, and garlic.
Does El Pollo Loco offer delivery and catering services?
Yes, El Pollo Loco offers both delivery and catering services.
What payment options are accepted at El Pollo Loco?
El Pollo Loco accepts American Express, Discover, and Visa credit cards.
Is there a drive-thru available at El Pollo Loco?
Yes, El Pollo Loco has a drive-thru service available for customer convenience.
Can I order food online from El Pollo Loco?
Yes, you can order food online via their official ordering website or through the El Pollo Loco mobile app.
Which nearby places can I visit before or after dining at El Pollo Loco?
Before or after dining at El Pollo Loco, you can visit nearby places such as The Burger Palace for more dining options or Manchester Auto Glass if you need automotive glass services.
Are there any nearby automotive repair shops close to El Pollo Loco?
Yes, nearby automotive repair shops include Moe's All In One Auto Repair, Fredy's Radiator and Muffler, Friends Auto Repair, Luis Auto Repair Center, and Sopps Auto Service Center.
What nearby beauty and spa services are available around El Pollo Loco?
Near El Pollo Loco, you can find beauty and spa services at Exclusively Hair and Nails Salon, Elegant Spa, and Od's Barber for haircuts, nails, and other beauty treatments.
Brand Certified Facts from El Pollo Loco
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Certified March 01, 2026Yext Knowledge Graph
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