Brand Certified
El Pollo Loco
3.7(1429 reviews)
Certified by El Pollo Loco • Mar 01, 2026
Business Details
330 N Alvarado St, Los Angeles, CA
90026, United States
Certified by El Pollo Loco • Mar 01, 2026
(213) 353-0084
Certified by El Pollo Loco • Mar 01, 2026
https://restaurants.elpolloloco.com/ca/los-angeles/330-n-alvarado-st
Certified by El Pollo Loco • Mar 01, 2026
About
Certified by El Pollo Loco • Mar 01, 2026
Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Los Angeles,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Details
- DeliveryAvailable
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
Location
Certified by El Pollo Loco • Mar 01, 2026
Hours
Certified by El Pollo Loco • Mar 01, 2026
Reviews
3.7
1,429 reviews
5 stars
652
4 stars
271
3 stars
162
2 stars
88
1 star
256
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Multiple reviews highlighted unsanitary conditions, including dirty dining areas and restrooms.
Service Quality
Customer service experiences varied widely, with some praising friendly staff while others reported rude and unhelpful interactions.
Food Consistency
There were frequent complaints about incorrect orders and food quality, including undercooked or poorly prepared items.
Operational Issues
Customers noted issues such as running out of chicken, long wait times, and problems with the drive-thru service.
- JMJames Medrano5 days ago2.0No cash payments available looks hacked and same one on olympic near alvadardo
- GJGonzalo JoseFeb 20, 20261.0El pollo no esta limpio, tiene demasiada pluma, el arroz demasiado seco,
- SDScott DavidsonFeb 12, 20264.0The food was great. The kiosk that you use could be better. The girl in front of me should've received assistance much sooner because she didn't know what she was doing.
- BLBee LoccFeb 2, 20261.0Disgusting filthy place super nasty
- FOFernando OrtizJan 29, 20265.0I have to admit, my previous experience at this location was not very pleasant, but this time was completely different, I placed my order for pickup and in less than 8 minutes it was ready. Super clean facilities and friendly staff, I would like to highlight Anthony, who with such a friendly attitude handed the food for me, making sure my order was correct.
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Certified March 01, 2026Yext Knowledge Graph
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