El Pollo Loco

4.1
713 reviews

About

Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Los Angeles, CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.

Details

  • DeliveryAvailable
  • [Free/Paid] wi-fiNot available

Location

El Pollo Loco
5001 Wilshire Blvd, Los Angeles, CA
90036, United States

Hours

Reviews

4.1
713 reviews
5 stars
392
4 stars
157
3 stars
80
2 stars
25
1 star
59

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, noting it was flavorful and well-cooked, although some mentioned issues with dryness and inconsistency in taste.

Customer Service

Service quality varied significantly; while many praised friendly and helpful staff, others reported rude behavior and poor service experiences.

Cleanliness

There were mixed reviews regarding cleanliness, with some customers noting a clean environment while others reported unsanitary conditions.

Pricing

Customers found the prices to be reasonable and affordable, but some expressed concerns about rising costs and perceived value.
  • EM
    Elizabeth Mendoza
    Jul 29, 2021
    5.0
    Genial el personal no ayudo mucho y nos dió undescuento
  • ED
    Elijah Dittersdorf
    Aug 22, 2019
    4.0
    El Pollo Loco is hit or miss dependent on the location. This locations a hit.