While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Los Angeles, CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Recurria a este lugar con frecuencia pero tuve una mala experiencia con "una manager" (Iris Guardado) le pedí ayuda con una orden y fue muy grosera al momento de responder. Un Cliente menos👎
KN
King Nation
Jan 29, 2026
1.0
Rude staff lady wouldn't let me use the restroom. Couldn't speak much english just said "over there" as to talk to the counter but nobody was there to help me. I just stood there awkwardly for the restroom but no one helped
CO
Chalo Osorno
Jan 21, 2026
2.0
Se supone que los puntos en la aplicación son para comidas gratis que acumula uno con las comprar y pedi un plato con 3 presas de pollo gratis me sirvieron las presas más viejas que tenían la carne estaba dura insípida siempre para a comer en ese lugar pero ya no creo volver. como quien dice esta compra sale gratis echémosle estás carnes viejas. Los burritos no eran tan pequeños ya hasta cuando los agarra uno se van de lado porque le an mermado mucho a el tamaño 🤦🏻♂️
BN
Bohio Noroestano
Dec 29, 2025
5.0
Good service
JD
Jacob Diaz
Dec 19, 2025
1.0
The restaurant food is good don't get me wrong but I saw an employee who is a man go into the woman's restroom. Where is that class? Very disgusting and no respect for the titles
What type of cuisine does El Pollo Loco specialize in?
El Pollo Loco specializes in authentic Mexican cuisine, featuring fire-grilled chicken and handmade salsas and guacamole.
Where is El Pollo Loco located?
El Pollo Loco is located at 6246 Wilshire Blvd, Los Angeles, CA 90048, USA.
What are the hours of operation for El Pollo Loco?
El Pollo Loco is open daily from 9:00 AM to 11:00 PM.
Does El Pollo Loco offer delivery services?
Yes, El Pollo Loco offers delivery services to its customers.
Can I place an order online for pickup or delivery at El Pollo Loco?
Yes, you can order online through their menu at https://order.elpolloloco.com/menu/.
What payment options are accepted at El Pollo Loco?
El Pollo Loco accepts American Express, Check, Discover, and Visa payment options.
Does El Pollo Loco provide free Wi-Fi?
Yes, El Pollo Loco offers free Wi-Fi to guests.
What nearby places can I visit before or after dining at El Pollo Loco?
You can visit nearby places such as Chinese Wonder Herbs for shopping, Caffe Latte or Cafe Fresco for coffee, or Ebisu Sushi & Teriyaki for more dining options.
Are there legal or professional services near El Pollo Loco in case I need assistance?
Yes, nearby you will find Law Offices Of Nissan Thomas, Esq. and Law Offices of Phoenix Thottam for legal services, as well as other professional services like Guest Mise.
Is El Pollo Loco conveniently located near public transportation or business centers?
El Pollo Loco is in a busy area near various business offices like Paymaster.co Structured Settlements and New York Life Insurance, making it convenient for a meal during work hours.
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