Einstein Bros. Bagels

Reviews

• HK

  H K

  Nov 8, 2025
  1.0
  I came to this location today around 1:15 PM. I live nearby and have been a regular customer for a long time — I always buy bagels here and have never had any issues. There was a paper sign on the door that said “Cash Only.” Okay, no problem. When I walked in, two women were inside — one younger, cleaning, and one older. As soon as the older woman saw me, she just walked out of the room. That already felt strange. I asked the younger one if they were open, and she said yes. So I asked if I could order, and she said yes again. A few minutes later, the older lady came back and, without even looking at me, said loudly, “What does the paper on the door say?” I wasn’t sure if she was talking to me or someone else, but then she turned toward me with a rude tone and said, “As you can see, we’re having power issues — we can’t do anything, it’s ringed out.” I replied that the sign on the door only said “Cash Only” — it didn’t say “Closed.” I had asked several times if they were open, and I was told yes. She then said, “Do you even have cash?” in a very dismissive tone. I said, “Yes, I do, but after this attitude, I don’t feel like buying anything anymore.” I also mentioned that I live right next door and have been a loyal customer for a long time. I’ve never been treated like this here. Honestly, I was shocked and really disappointed. Today, they lost not only power but also customer service. This experience left me feeling hurt and upset — it’s not about the bagel, it’s about basic respect.
• AM

  Aries Mars

  Nov 4, 2025
  5.0
  Been coming here every Monday and always been greeted with a smile. Bagles are superb and my favorite is poppy seed. Mario the manager always obliges and Julie is awesome. Bagles are always baked fresh and taste is always the same.
• CL

  christopher lee

  Oct 14, 2025
  5.0
  It's at a great location, lots of parking and tons of great bagels!..., I like the one with t eggs and Turkey in it and it comes out hot and the coffee comes with free refills...that's the best! You gotta check it out.
• BN

  Bobby Nath

  Oct 6, 2025
  2.0
  Normalmente no escribo reseñas, pero lo que presencié hoy en esta tienda de bagels fue inaceptable. Como persona que valora el respeto y el buen servicio, me sorprendió ver a un empleado acosando a una mujer solo por hacer una pregunta sobre su sándwich. Fue grosero, poco profesional y totalmente innecesario. Nadie merece ser tratado de esa manera, especialmente los clientes que pagan. Espero que la gerencia tome esto en serio, capacite nuevamente a su personal y entienda que la buena comida no vale nada sin buen carácter.
• DB

  Devin Brown

  Oct 2, 2025
  2.0
  This Einstein Bagels location is completely useless in the way they don’t keep track of orders. I placed my order through Uber Eats around 10:30 a.m. for an 11:30 a.m. delivery. The driver messaged me saying the bagel I wanted for my sandwich was no longer available. I told him I didn’t want it, but he said there was nothing he could do because the store had already made it with a replacement bagel I never agreed to. On top of that, my delivery was pushed back from 11:30 to 11:55. I called the store twice—both times it went to voicemail. When someone finally answered, the young lady I spoke with was very dismissive and gave no clarity about when the order was made or given to the driver. When I asked for a manager, I was told they weren’t available and that I needed to go through Uber Eats instead. At the end of the day, this location didn’t do a great job. They may need a better process for handling substitutions and tracking when food is given to drivers, so customers don’t end up frustrated and without the meal they actually ordered.

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