Service Issues
Numerous customers reported long wait times, rude staff, and poor service, often leading to frustration and dissatisfaction.
Food Quality
Many reviews highlighted issues with food quality, including burnt bagels, tasteless items, and incorrect orders.
Ordering Experience
The self-service kiosk and online ordering system were criticized for being cumbersome and ineffective, causing delays and confusion.
Staff Attitude
Several customers noted unprofessional behavior and a lack of friendliness from the staff, contributing to a negative dining experience.
Limited Menu
Customers frequently mentioned that the location was out of various menu items, leading to disappointment.