Dunkin'

3.7
184 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Los Angeles, CA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
6812 S. La Tijera Boulevard, Los Angeles, CA
90045, United States

Hours

Reviews

3.7
184 reviews
5 stars
96
4 stars
21
3 stars
14
2 stars
13
1 star
40

What are people saying?

AI-generated from recent customer reviews

Service Speed

Many customers reported extremely long wait times for orders, often exceeding 20 minutes, especially during busy hours.

Staffing Issues

Numerous reviews highlighted a lack of sufficient staff, leading to overwhelmed employees and poor service.

Customer Service

Feedback indicated inconsistent customer service experiences, with some staff being friendly and attentive while others were rude or dismissive.

Product Quality

While some customers enjoyed the drinks and donuts, others complained about stale products and incorrect orders.

Ordering Experience

The transition to kiosk ordering was noted, with mixed feelings about its efficiency and accessibility for all customers.
  • SS
    Saif
    2 days ago
    1.0
    Worst customer service ever, the app reload doesn't even work. Drinks are not even good and overpriced
  • DH
    Dan Helfrich
    Nov 11, 2025
    1.0
    Too busy with no one actually working. Go somewhere else.
  • TA
    Travis Anglada
    Nov 9, 2025
    5.0
    Let's get down to business. And defeat.
  • EL
    e Ll
    Oct 20, 2025
    5.0
    The employee Geoffrey/Jeffrey (sorry, don’t know what spelling he uses) working was incredibly nice and attentive. He made sure to communicate clearly about when orders were being made and kept everyone updated with a smile. He was super sweet to every customer that walked in—such a warm and positive energy to have first thing in the morning! It’s always nice to be helped by someone who genuinely cares about good service.
  • RM
    Rajiv Malhotra
    Oct 8, 2025
    1.0
    I just went to this location for the first time as alternative to Starbucks and walked back out. No customer service! Went to McDonalds instead for coffee just as good and half the price!

Frequently Asked Questions About Dunkin'

What are the operating hours for this Dunkin' location in Los Angeles?

This Dunkin' is open from 5:00 AM to 8:00 PM Monday to Friday, and from 6:00 AM to 8:00 PM on weekends.

Does this Dunkin' location offer delivery and curbside pickup?

Yes, this Dunkin' offers both delivery and curbside pickup services.