Domino's Pizza

Reviews

• JM

  John De La Mora

  Feb 6, 2026
  1.0
  Friday, January 30th: ordered two pizzas through the Domino’s app for a simple family dinner. What followed was less “pizza night” and more “culinary cautionary tale.” Pizza #1 was supposed to be a thin-crust cheese pizza with extra cheese. Somehow, it arrived with anchovies and without extra cheese. That one turns out to be my mistake on the app, so fair enough—anchovies were on me. Lesson learned. Pizza #2, however, was entirely Domino’s doing. It was supposed to be a New York–style crust pizza with extra cheese and extra Philly cheesesteak. What we received was a soggy, paper-thin, underbaked stew that could generously be described as pizza-adjacent. No extra cheese. No extra Philly cheesesteak. Barely cooked. Wet. Sloppy. Completely inedible. I’ve had sturdier napkins. A few days later, we called to discuss the issue—calmly, reasonably, assuming a remake or credit would be standard practice when a pizza is objectively awful. Instead, the manager reviewed our account and informed us that this was our third complaint to Domino's Pizza, Inc. in roughly ten years, and therefore… no replacement. No credit. Nothing. Apparently there’s a lifetime complaint quota now, and we’ve recklessly exhausted it over the course of a decade, of which one complaint was a stale salad that arrived terribly past its expiration date and dead on arrival. The solution offered? Just order again and pay for it. My wife and I were genuinely stunned. Not because mistakes happen—but because the response was basically: “Yes, the pizza was terrible. Yes, you paid for extras you didn’t receive. But statistically speaking, you’ve complained too much since 2015.” If this is how customer service works at Domino's Pizza, I’d recommend saving your money and your appetite. At this location, accountability is optional, quality control is negotiable, and loyalty apparently counts against you. We won’t be back. And this review is free, unlike the replacement pizza we were told to buy ourselves!!! Stinkers!!
• RR

  ROBIN RESENDEZ

  Jan 20, 2026
  5.0
  Luv it..their pizza pies are DELICIOUS
• I2

  Izatullahsafi 2021

  Jan 20, 2026
  5.0
  Good one Bro
• KV

  Karla V

  Jan 15, 2026
  5.0
  Service here is good. They know parking is very limited so they try to help you get your order fast and without inconvenience
• VT

  Victor Tarango

  Dec 23, 2025
  1.0
  I understand its the holidays amd ive been coming here to this westwood loaction for years but after being hanged up in twice and then after the third time being place on hold for 22 min save your self the bad customer service experience and go to papa John's instead its a few store down.

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