Chipotle Sunset & Vine Relo is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.
Portion Sizes
Many reviews highlighted consistently small portion sizes, leading to dissatisfaction among customers.
Food Quality
Several customers experienced issues with food quality, including undercooked rice, stale ingredients, and even finding foreign objects in their meals.
Inaccurate Hours
Customers frequently noted that the restaurant closed earlier than advertised, causing frustration and inconvenience.
Mixed Experiences
While some customers enjoyed their meals and found the staff friendly, the overall sentiment leaned towards negative due to recurring issues.
DT
dawit tesfaldet
3 days ago
1.0
Needs new management. Needs new cooks.
Neeeds knew everything.
LZ
Leander Zillich
Jan 5, 2026
1.0
I love Chipotle, but this was a disappointing experience. On a Sunday evening, I walked for about 30 minutes to get here because Google Maps said the restaurant would be open until 11:00 pm. When I arrived at 9:55 pm, I was told they were closing in five minutes. Please make sure the opening hours listed online are accurate, this would save customers a lot of time and frustration.
SB
Sifat Bhatia
Dec 18, 2025
5.0
My order was initially missing and then prepared incorrectly, but the manager personally remade it and ensured everything was right. The food was good and fresh, the service was attentive, and the atmosphere was clean and welcoming. Really appreciated how the issue was handled. Thank you!
TT
Tom
Dec 17, 2025
1.0
I can’t review the food at the Sunset & Vine branch because they wouldn’t open the door at 10:48 pm. I made the trip specifically because Google lists their closing time as 11:00 pm. When I spoke to a staff member, he told me they actually close at 10:00 pm.
What makes this worse is that online ordering stopped at 10:40 pm according to a staff member — just minutes before I arrived — which is a strange cutoff time if the store is supposedly open until 11. I couldn’t even place an online order.
To add to the confusion, the hours posted on their door say they’re open from 10:30 am to 11:00 pm. When I pointed this out to another staff member, I was told, “Yeah, it’s been like that for a while.”
If those hours aren’t accurate, they should remove or update the signage instead of continuing to mislead and frustrate customers.
RS
Redd Stanish
Dec 4, 2025
1.0
Lettuce was legit brown turned around and walked out without ordering anything
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill offer at the Sunset & Vine Relo location?
Chipotle Mexican Grill offers customizable menu items including burritos, bowls, quesadillas, tacos, and salads, made with responsibly sourced and wholesome ingredients.
What are the operating hours for Chipotle Mexican Grill at 6290 W Sunset Blvd?
Chipotle is open daily from 10:30 AM to 11:00 PM at its Sunset & Vine Relo location.
Where is Chipotle Mexican Grill Sunset & Vine Relo located?
It is located at 6290 W Sunset Blvd, Los Angeles, CA 90028, USA.
How can I place an order online for Chipotle Mexican Grill?
You can order online through Chipotle's website or their app, accessible via https://order.chipotle.com/ or through the Chipotle app on the Apple App Store.
Does Chipotle offer a rewards program for customers?
Yes, customers can sign up for Chipotle Rewards to earn exclusive offers and free food.
How can I contact Chipotle Mexican Grill at Sunset & Vine Relo?
You can reach them by phone at +1 213-521-2441 or via email at CA.4228.SunsetVNRelo@chipotle.com.
Which nearby restaurants can I visit around Chipotle Mexican Grill Sunset & Vine Relo?
Nearby dining options include Go Burger (burger restaurant), Tender Greens (American and salad bar), The Melt (sandwich shop), and Fabiolus Cucina (Italian restaurant and cafe).
Are there any entertainment venues close to Chipotle Mexican Grill at Sunset & Vine?
Yes, arts and entertainment nearby include BiteSize TV Studios, DanceOn Network, and Wind Dancer Films, offering opportunities to explore film and dance culture after your meal.
What nearby services can be found around Chipotle Mexican Grill for beauty and wellness?
Close by are Michelle Butler's Style Loft (hair salon and barber), Pony Pony Salon (hair salon), European Wax Center (waxing and skin care), and ToothGems.1985 (permanent makeup).
Is public transit or accommodation available near Chipotle Mexican Grill Sunset & Vine Relo?
The area includes Sunset Boulevard & Vine Street which offers accommodation and arts-related travel options, and the nearby Sunset Vine Tower Apartments provide realistic nearby accommodation options.