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Brand Certified

Chipotle Mexican Grill

3.8
(298 reviews)

About

Fast Food RestaurantMexican Restaurant
Chipotle Miracle Mile is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
5550 Wilshire Blvd, Los Angeles, CA
90036, United States

Hours

Reviews

3.8
298 reviews
5 stars
140
4 stars
67
3 stars
32
2 stars
11
1 star
48

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff varied, with some praising friendly service while others reported rude or inattentive behavior.

Food Quality

Many customers expressed dissatisfaction with food quality, citing issues like over-salted dishes, stale chips, and incorrect orders.

Portion Sizes

Numerous reviews mentioned disappointment with portion sizes, particularly for guacamole and protein, leading to complaints about value for money.

Cleanliness

While some customers noted cleanliness and hygiene, others reported dirty tables and unsanitary conditions.

Availability of Ingredients

Several reviews highlighted frequent shortages of key ingredients, especially during peak hours, affecting overall dining experience.
  • NA
    Nazira Adylbekova
    Feb 18, 2026
    5.0
    I’m very happy with my visit to Chipotle! I don’t eat cilantro, and the staff kindly gave me plain rice instead. I really appreciate the attention and great customer service. Thank you!
  • W
    신쥬 (Whitney)
    Jan 17, 2026
    4.0
    4.3
  • VM
    Virginia Integrative Medicine
    Jan 2, 2026
    4.0
    Great staff, solid food, the atmosphere is okay. Great place for the kids.
  • AA
    Aidai A
    Dec 19, 2025
    5.0
    I got kids meal and plate chicken.
  • KK
    KJ Kim
    Dec 17, 2025
    1.0
    They were out of fajita veggies by 5:30 PM. I'm already overpaying, why would I pay full price for an incomplete bowl. Completely unacceptable, especially how the staff was completely fine with it and acted like it was a common occurrence.

Frequently Asked Questions About Chipotle Mexican Grill

What type of cuisine does Chipotle Mexican Grill offer at the Miracle Mile location?

Chipotle Miracle Mile serves Mexican cuisine including customizable burritos, bowls, quesadillas, tacos, and salads using responsibly sourced ingredients.

What are the operating hours for Chipotle Mexican Grill at 5550 Wilshire Blvd?

Chipotle Miracle Mile is open daily from 10:30 AM to 11:00 PM.

Brand Certified Facts from Chipotle Mexican Grill

Chipotle Mexican Grill partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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