Chipotle Miracle Mile is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Customers reported inconsistent food quality, with issues such as overly salty dishes, stale chips, and under-portioned ingredients.
Service Issues
Many reviews highlighted poor service, including unhelpful staff, incorrect orders, and long wait times.
Cleanliness
While some customers noted cleanliness, others reported filthy conditions and unsanitary practices.
Portion Sizes
Several customers expressed disappointment with small portion sizes, particularly for proteins and toppings.
Positive Experiences
Despite the negative feedback, some customers praised specific employees and noted improvements in service and food quality at certain times.
JC
Jack Clayton
Sep 30, 2025
5.0
Best lemonade and chips everr
RK
Ryan K
Sep 3, 2025
1.0
This place always manages to make my day just a little worse. They either only put too much of stuff or too little. Whenever it’s too much, my bowl is practically a soup at that point.
CD
Caleb Denney
Aug 27, 2025
1.0
I pulled up at 9 pm Wanting to Eat at the restaurant and it is Completely empty the line where they make the food is super messy. The food looks like it’s been sitting out For hours, and they’re out of Steak so I proceeded to ask if they could cook some because they don’t close for over two hours they refuse, of course . Terrible service. Bad restaurant hygiene. Don’t recommend this location.
AW
Aidan Winn
Aug 25, 2025
5.0
Gave me a MONSTER SCOOP of chicken. I will be back. Thank you Jose. You’re the man
JH
Jumee Hu
Aug 25, 2025
1.0
It was so salty my tongue was hurting. It was the saltiest food I've ever eaten at Chipotle or any other restaueant put togther. It's almost like they purposely pour loads of salt onto my food. I took a bite and had to throw it away.