Business Details
About
Fast Food RestaurantMexican Restaurant
Chipotle Midtown Crossing is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.6
630 reviews
5 stars
276
4 stars
128
3 stars
48
2 stars
39
1 star
139
What are people saying?
AI-generated from recent customer reviews
Food Quality
Numerous customers reported issues with food quality, including undercooked rice, stale ingredients, and food poisoning.
Service Speed
Many reviews highlighted slow service, with long wait times and insufficient staffing during peak hours.
Inventory Issues
Frequent complaints about being out of key ingredients, often well before closing time, leading to customer dissatisfaction.
Customer Service
Customers experienced rude and unprofessional behavior from staff, contributing to a negative dining experience.
Cleanliness
Several reviews mentioned poor cleanliness standards in the restaurant, including dirty dining areas and unsanitary food handling.
- KHKent HodgesOct 25, 20251.0This is the worst chipotle ever. The food is either inedible or induces bowel movements
- JJJAAY JAAYOct 22, 20251.0Waited 27 mins for them to cook chicken and no discount or nothing…. Never again😒🚮
- AKAndrea KiddOct 10, 20252.0Terrible service. They only had a few Meats ready so instead, I opted for the veggie well they also didn’t have veggie ready. I asked him how long it would be and they said they just now started it. But they were so rude about it if you at least could’ve been polite about it, but I’m not sure why you open a restaurant when you don’t have any food prepared to serve customers
- AFAlan FreemanOct 6, 20251.0Please read the recent reviews!!! They have 1 person making everyone's food and they don't have half of their menu 4 hours before closing (this time it was no more cheese, guacamole, or sour cream and they were clearly running low on everything else). This is CLEARLY bad management, how do they expect 1 person to handle a line going outside the store?
- JMjulia mendezOct 6, 20251.0Well to start off this was one of my favorite Chipotle until they denied me access to there restroom when purchasing something. This incident occurred on 10/05 at 10:03 they did let me know they where cleaning it and was permanently closed after that I am a pregnant woman which needed to use the restroom. I'll will be seeking legal actions. EMPLOYEE name is Leslie was extremely disrespectful, and spoke aggressively.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Midtown Crossing serve?
Chipotle Midtown Crossing offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, real ingredients.
What are the operating hours of Chipotle Midtown Crossing?
Chipotle Midtown Crossing is open daily from 10:30 AM to 11:00 PM.
Where is Chipotle Midtown Crossing located?
Chipotle Midtown Crossing is located at 4550 W Pico Blvd, Ste C1301, Los Angeles, CA 90019, on the top deck above the Loews Hardware.
Does Chipotle Midtown Crossing offer pickup and delivery services?
Yes, Chipotle Midtown Crossing offers both in-store pickup and delivery services.
How can I order food from Chipotle Midtown Crossing online?
You can order online via Chipotle's official ordering site at https://order.chipotle.com or through their app available on the Apple App Store.
What is Chipotle’s commitment to food quality?
Chipotle follows "Food with Integrity" principles, sourcing ingredients from farms that follow humane and sustainable practices, using only 53 real ingredients without artificial colors, flavors, or preservatives.
Does Chipotle Midtown Crossing accept credit cards and offer catering services?
Yes, Chipotle Midtown Crossing accepts credit cards and offers catering services among other options like gift cards and online orders.
Can I visit nearby pet stores and animal rescues after my meal at Chipotle Midtown Crossing?
Yes, after your visit, you can explore nearby pet services like PetSmart, PetSmart Los Angeles Midtown, and the Catmandoo Rescue Group located close to Chipotle.
What shopping options are available near Chipotle Midtown Crossing?
Nearby shopping centers include Midtown Crossing shopping center, Carter's children's clothing store, Smart & Final Extra!, and Lowe's Home Improvement for a variety of retail needs.
Are there convenient services near Chipotle Midtown Crossing for dental or pet care?
Yes, Bright Now Dental and Banfield Pet Hospital are nearby for dental and veterinary care, along with grooming and training services at PetSmart Los Angeles Midtown.