Brand Certified
Chipotle Mexican Grill
3.5(643 reviews)
Certified by Chipotle Mexican Grill • Mar 01, 2026
Business Details
4550 W Pico Blvd, Los Angeles, CA
90019, United States
Certified by Chipotle Mexican Grill • Mar 01, 2026
(323) 297-0628
Certified by Chipotle Mexican Grill • Mar 01, 2026
https://locations.chipotle.com/ca/los-angeles/4550-w-pico-blvd?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=1945
Certified by Chipotle Mexican Grill • Mar 01, 2026
About
Certified by Chipotle Mexican Grill • Mar 01, 2026
Fast Food RestaurantMexican Restaurant
Chipotle Midtown Crossing is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Certified by Chipotle Mexican Grill • Mar 01, 2026
Hours
Certified by Chipotle Mexican Grill • Mar 01, 2026
Reviews
3.5
643 reviews
5 stars
277
4 stars
128
3 stars
48
2 stars
40
1 star
150
What are people saying?
AI-generated from recent customer reviews
Stock Issues
Customers frequently reported that the location was out of key menu items, often several hours before closing time.
Customer Service
Numerous reviews highlighted poor customer service, including rude staff and lack of assistance during busy hours.
Food Quality
Several customers expressed dissatisfaction with the quality of food, citing issues like undercooked ingredients and inconsistent portion sizes.
Cleanliness
Multiple reviews mentioned that the restaurant was dirty and unkempt, contributing to a negative dining experience.
- JJJC2 days ago2.0The reviews for this location are consistent with my experience. This is the second time we’ve come in 2-3 hours before closing and they’re out of half the menu. No veggies or sofritas (so, nothing for vegetarians), no salad dressing, and the only protein options were steak or chicken. They also didn’t have romaine. They also NEVER offer the salad dressing anymore when you order a salad. When you ask for it, you get an attitude. That’s such odd behavior. Ingrid & the other employee weren’t kind. The CEO wants to make Chipotle a place for those of us who make 100k a year, but this is how they treat customers? Good luck with that!
- BCBrian Chan3 days ago1.0Ingrid is a terrible employee. He was confrontational with my family member. He given the wrong change when my family member called it out politely. He then proceeded to gaslight my family member in saying the person didn't ask nicely for the correct change.
- HHHarshitFeb 24, 20261.0They didn’t had fajitas and I am a vegetarian the guy making the protein section told me we will give you extra and then the manager came and told me not the worst management ever in the chipotle
- SYSungho YooFeb 2, 20261.0Really bad customer service at this location. I arrived at 12:15 which is prime lunch hour and they had no chicken. When I asked how long it would take until the chicken was ready the lady was visibly annoyed and said she didn’t know. I asked her again and she finally went to her coworker and asked. I also asked another lady how many grams of protein they usually give in a serving and the lady answered me but seemed annoyed I asked a question. I asked no matter what it was.
- DDDjgetblazeFeb 1, 20261.0On January 31, 6:50 pm We waited in line for 10 minutes, and for the second time, the same staff member didn’t follow our instructions. We ordered two bowls, but she messed them up again. On top of that, she had an attitude with us, making us wonder if we were treated differently as an African-American and Indian couple. We left without wanting to argue or pay. Honestly, we’re tired of this and won’t be back if this keeps up.”
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Midtown Crossing serve?
Chipotle Midtown Crossing offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, real ingredients.
What are the operating hours of Chipotle Midtown Crossing?
Chipotle Midtown Crossing is open daily from 10:30 AM to 11:00 PM.
Where is Chipotle Midtown Crossing located?
Chipotle Midtown Crossing is located at 4550 W Pico Blvd, Ste C1301, Los Angeles, CA 90019, on the top deck above the Loews Hardware.
Does Chipotle Midtown Crossing offer pickup and delivery services?
Yes, Chipotle Midtown Crossing offers both in-store pickup and delivery services.
How can I order food from Chipotle Midtown Crossing online?
You can order online via Chipotle's official ordering site at https://order.chipotle.com or through their app available on the Apple App Store.
What is Chipotle’s commitment to food quality?
Chipotle follows "Food with Integrity" principles, sourcing ingredients from farms that follow humane and sustainable practices, using only 53 real ingredients without artificial colors, flavors, or preservatives.
Does Chipotle Midtown Crossing accept credit cards and offer catering services?
Yes, Chipotle Midtown Crossing accepts credit cards and offers catering services among other options like gift cards and online orders.
Can I visit nearby pet stores and animal rescues after my meal at Chipotle Midtown Crossing?
Yes, after your visit, you can explore nearby pet services like PetSmart, PetSmart Los Angeles Midtown, and the Catmandoo Rescue Group located close to Chipotle.
What shopping options are available near Chipotle Midtown Crossing?
Nearby shopping centers include Midtown Crossing shopping center, Carter's children's clothing store, Smart & Final Extra!, and Lowe's Home Improvement for a variety of retail needs.
Are there convenient services near Chipotle Midtown Crossing for dental or pet care?
Yes, Bright Now Dental and Banfield Pet Hospital are nearby for dental and veterinary care, along with grooming and training services at PetSmart Los Angeles Midtown.
Brand Certified Facts from Chipotle Mexican Grill
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Certified March 01, 2026Yext Knowledge Graph
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