Business Details
About
Fast Food RestaurantMexican Restaurant
Chipotle Eagle Rock is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.8
448 reviews
5 stars
205
4 stars
100
3 stars
61
2 stars
25
1 star
57
What are people saying?
AI-generated from recent customer reviews
Portion Sizes
Many customers expressed dissatisfaction with the small portion sizes, often feeling shortchanged for the price paid.
Service Quality
Service quality varied significantly; while some employees received praise for their friendliness and helpfulness, others were reported as rude or inattentive.
Cleanliness Issues
Numerous reviews highlighted concerns about cleanliness, with reports of dirty tables, unsanitized utensils, and overall poor hygiene.
Food Quality
Feedback on food quality was mixed, with some customers enjoying fresh and flavorful meals, while others reported stale or cold food.
Staffing Problems
Several reviews noted that the location appeared understaffed, leading to slow service and long wait times.
- LSLo SpratlingNov 15, 20255.0The staff was professional, I truly appreciate the manager, and the food was hot and delicious!
- AGAaron GomezOct 26, 20252.0Its like they are afraid to give you a full scoop of protein even if they are charging you for a double.
- JLJohn LorenzoOct 20, 20252.0I was one of 3 people in line at 7:45pm. There was one girls making the food and ringing up customers as well as handing out pick-up and delivery orders. She was very nice and polite, out of the 5 or 6 people there, she was thebonky one focused on the customers. According to Google this place closes at 11pm, maybe the hours are incorrect but it looked like they were pre-closing over 3 hours in advance. They majority were focused on walking around, talking and cleaning whilst leaving one person to serve the customers. Absolutely unacceptable. I did not get the girls name who helped me, but I tried to tip her individually and she said it has to go in the jar, but no one else was helping or doing anything. Terrible atmosphere, and terrible service except for one person. Which is why I have it a 3. Otherwise it would have been a 1 or 0. Especially for the small portions and high prices for basic beans rice and a tiny bit of protein. I wish there was a better run location near me. I hate to say it is because they are using high school kids with no supervision, but the girl that helped me looked very young, but she seemed like a very good employee and hard worker. Thank you for not slacking off like everyone else around you.
- JMJazmine MartinezOct 18, 20255.0Lorenzo is an amazing employee! Is super nice and helpful, makes my burrito amazing!!
- BFb FigueroaOct 5, 20251.0There was a specific person here who served us, (young with a nose piercing) extremely rude for no reason, i asked a question and got an eye roll…I understand people have bad days but there is no reason to take it out on customers that have nothing to do with their problems…never coming back again, I don’t recommend!
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Eagle Rock serve?
Chipotle Eagle Rock offers customizable Mexican fast-casual options including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.
What are the operating hours for Chipotle Mexican Grill at 5047 Eagle Rock Blvd?
Chipotle Eagle Rock is open daily from 10:30 AM to 11:00 PM.
Does Chipotle Mexican Grill Eagle Rock offer pickup and delivery services?
Yes, this location offers both in-store pickup and delivery options.
How can I order Chipotle food online for the Eagle Rock location?
You can order online via Chipotle’s website at https://order.chipotle.com/ or through their app available on the App Store.
Where is Chipotle Mexican Grill located in Eagle Rock?
It is located at 5047 Eagle Rock Blvd, Los Angeles, CA 90041, near Yogurtland.
Can I earn rewards or get exclusive offers at this Chipotle location?
Yes, by signing up for Chipotle Rewards, you can earn free food and access exclusive offers.
Is this Chipotle location welcoming to the LGBTQ community?
Yes, Chipotle Eagle Rock welcomes LGBTQ customers.
What nearby places can I visit before or after dining at Chipotle Eagle Rock?
You can visit nearby places like Coldstone Creamery for ice cream, Yogurtland Eagle Rock for frozen yogurt, or Jamba Eagle Rock for smoothies and health drinks.
Are there convenient stores or pharmacies near Chipotle Eagle Rock?
Yes, Walgreens is nearby, offering pharmacy and convenience store services which might be useful during your visit.
What other dining options are available near Chipotle Eagle Rock?
Nearby dining options include Quiznos for sandwiches, Ruby Bakery for café treats, Armon's Cafe, and Armon's Restaurant and Coffee Shop for casual meals.