Chipotle USC is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Customers frequently reported issues with food quality, including cold food, overcooked meats, and unsanitary conditions.
Service Issues
Many reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.
Portion Sizes
Numerous customers expressed dissatisfaction with portion sizes, noting they were smaller than expected and inconsistent.
Cleanliness
Several reviews mentioned cleanliness concerns, particularly regarding the dining area and food preparation practices.
Positive Experiences
Despite the negative feedback, some customers praised the friendly staff and enjoyed their meals, indicating that experiences can vary.
HK
H Kang
Nov 14, 2025
1.0
always something wrong with my order.
JI
Jessica Isaacs
Nov 8, 2025
1.0
Unreliable for catering. Arrived over an hour late.
KK
KJ
Nov 2, 2025
1.0
Slow
SS
Steph
Oct 20, 2025
1.0
So i ordered food today. And saw this after already eating some and sharing it with my nephew. I’m disgusted. Please don’t eat here 😭
JC
Jonathan Cheung
Sep 20, 2025
1.0
Honestly one of the worst chipotles I’ve been to. Overcooked meats, terrible portions, and awful customer service. The manager was rude when my order had a problem and lazy.
100% avoiding this chipotle in the future.
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill at 3748 S Figueroa St, Los Angeles?
Chipotle Mexican Grill at 3748 S Figueroa St is open daily from 10:30 AM to 11:00 PM.
Does Chipotle USC offer pickup and delivery services?
Yes, Chipotle USC provides both in-store pickup and delivery services for customer convenience.
Where is Chipotle Mexican Grill located near USC?
The restaurant is located at 3748 S Figueroa St, Los Angeles, CA 90007, directly across from the California Science Center.
What type of food does Chipotle Mexican Grill at USC serve?
Chipotle USC offers fast-casual Mexican cuisine with customizable burritos, bowls, quesadillas, tacos, and salads made from responsibly sourced ingredients.
How can I order food online from Chipotle Mexican Grill USC?
You can order online by visiting https://order.chipotle.com/ or using the Chipotle app available on the App Store.
Does Chipotle USC accept gift cards and credit cards?
Yes, Chipotle USC accepts gift cards and credit cards as payment options.
Is Chipotle USC welcoming to the LGBTQ community?
Yes, Chipotle USC welcomes LGBTQ customers and is inclusive to all guests.
What nearby parking options are available when visiting Chipotle Mexican Grill at USC?
You can park nearby at Tuscany Apartments parking or Parking Structure One (PSO) for convenient access to Chipotle.
What other dining options are near Chipotle USC?
Nearby dining options include Little Pan USC (Asian cuisine), Cold Stone Creamery (ice cream), Surf City Squeeze (smoothies), California Gogi Korean Grill, Chick-fil-A, and Hart House (vegetarian and burger restaurant).
Are there any interesting museums near Chipotle Mexican Grill at USC?
Yes, you can explore the Museum of Air and Space, California African American Museum, Museum of Science and Industry, and the Jeffersonian Rose Garden (Bones) nearby.