Customers frequently reported long wait times for both online and in-person orders, with some stating that online orders were neglected in favor of in-person requests.
Food Quality
While many customers praised the food for being fresh and flavorful, there were complaints about portion sizes and incorrect orders.
Staff Friendliness
The staff received positive feedback for being friendly and helpful, with specific employees being highlighted for their excellent service.
Overall Experience
Despite some negative experiences, many customers expressed a strong preference for the restaurant, citing it as a favorite spot for healthy fast food.
JJ
J
5 days ago
1.0
Super gross! I found a hair in my bowl!
When I went there ordering food, people working there had bad attitude… What’s worse, I got over charged for something i did not order. I wouldn’t even have got a refund if I didn’t ask for the receipt and looked closely! The person tried to argue with me and didn’t even apologize until the manager fixed it for me.
Usually I like the food at Cava, but I will not go back to this location!!! I recommend you all go to a different location.
CO
Celeste Ontiveros
Dec 21, 2025
1.0
I order online, and give plenty of time before I head over. I always arrive after the pickup time in the app, but it's never ready. Even when it's not very busy inside, it's never ready on time. Upon further observation, even when they have a full staff, they purposely neglect any and all online orders. There is no reason that my online order should be neglected until after I arrive. Today I asked if my order was ready, and he said they were still working on it. I then saw him go make several in person orders from people who even arrived after me, before my order was eventually worked on 10min later. Don't have an online ordering platform if you aren't going to bother using it the correct way.
JA
JESS ALBATROS
Dec 14, 2025
5.0
Second time at cava usc, it was a line but it was moving fast. I had the chicken shawarma, it was juicy and good portions. Jesse recommended the cinnamon chips with honey, they were delicious. I definitely recommend this place
BD
boyue dong
Dec 12, 2025
1.0
The line Takes forever!! The staff is very inefficient, they stand there and do nothing or prioritizes the pickup orders (when no one is there yet) rather than help you Check out. I have been waiting at the cashiers for more than 5min for them to check out. Very inefficient!! Happened multiple times. And their free pita bread run out a lot.
JG
Jared Garcia
Dec 9, 2025
5.0
CAVA had really friendly staff who moved fast and kept the line going smoothly, which made the whole experience feel easy and welcoming. The food was fresh, flavorful, and well-seasoned, making it one of the better quick spots for a solid meal.
CAVA is a fast-casual Mediterranean restaurant serving customizable greens + grains bowls, salads, and pitas.
Where is CAVA located?
CAVA is located at 3201 S Hoover Street, Suite 1840, Los Angeles, CA 90089, US.
What are CAVA's regular opening hours?
CAVA is open daily from 10:30 AM to 11:00 PM.
Is CAVA open on major holidays?
CAVA is closed on November 27, 2025, December 24, 2025, and December 25, 2025. It operates from 10:30 AM to 9:00 PM on December 26 and 27, 2025.
Does CAVA offer online ordering and delivery?
Yes, you can order online and get delivery through https://cava.com/ and https://order.cava.com/stores.
What payment methods are accepted at CAVA?
CAVA accepts American Express, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
Is CAVA family-friendly and accessible?
Yes, CAVA welcomes families and children and has wheelchair accessible entrances, seating, and restrooms.
Can I find a coffee shop near CAVA at USC Village?
Yes, there are Starbucks and Cafe Dulce nearby where you can enjoy coffee before or after visiting CAVA.
Are there entertainment options near CAVA?
Yes, University Village 3 Theatres is close by if you want to catch a movie before or after dining at CAVA.
Are there other dining options near CAVA in USC Village?
Yes, nearby restaurants include Honeybird (southern cuisine), Il Giardino (Italian), Rock & Reilly's USC Village (Irish pub and sports bar), Pizza Party, and The Sammiche Shoppe (sandwich shop).