While many customers praised the service, particularly highlighting Hakima's exceptional customer service, there were also complaints about rude and unhelpful staff.
Food Quality
Customers consistently enjoyed the food, describing it as fresh, delicious, and well-portioned.
Cleanliness
The restaurant was frequently noted for its cleanliness and well-maintained environment.
Staff Friendliness
Most reviews highlighted the friendliness and helpfulness of the staff, contributing to a positive dining experience.
Management Issues
Some reviews pointed out issues with staff behavior and management, suggesting a need for improvement in employee training and customer interaction.
EM
Erika McMurray
3 days ago
5.0
Hakima gave us Excellent service! He was friendly, attentive, and made sure we had everything we needed. It really made the meal special. Highly recommend him and going here !
RH
Ron Hubert
4 days ago
2.0
food is great, service rude, incompetent. the bowl server seemed annoyed that we wanted to order (lol) then had little micro aggressions that he let out with clashing utensils against the counter.
SA
Sumaya Abbas
6 days ago
5.0
“Hakima was an absolutely wonderful host. She took great care of my place and handled everything so well. Her professionalism and warm personality made the experience truly exceptional. I’m very grateful for her excellent service!”
CG
Cedric Gegel
Nov 14, 2025
5.0
Delicious, fresh food, prepared with genuine and generous service in an open atmosphere. First time here and I’m beyond impressed. I’ll be back!
MQ
Maria Qureshi
Nov 8, 2025
1.0
I just visited CAVA at Westfield. It was our first time and I was so shocked at the way the order was being taken. The staff was extremely rude racist passing weird comments like oh he has ADHD. If someone comes for the first time they wouldn’t exactly know how the system works . Honestly no matter how the food is but with such petty immature rude staff I would not visit or recommend . ! It’s the 21 century not 17th. This was the guy with the short curly hair black.