Buffalo Wild Wings

Reviews

• AO

  Anthony O

  Nov 18, 2025
  1.0
  Mismanaged into the ground, Biergarten on Western is better. Chicken wings have shrunk to half their prior size while the prices nearly doubled. Not to mention, this place being run by a manager with an ego and inability to run her staff. Staff kicked a drunk guy out one night and then tried to pin a bucket on me months later just because the guy happened to be sitting beside me at the open bar section when it happened. It's just not what it used to be. Tried to chastize me and lecture me in fornt of a crowd but refused to provide me with a bill or any proof to validate what she was saying so she waived me off. Her own security agreed she was in the wrong for blindly trying to accuse me.
• VG

  victor greenwood

  Nov 15, 2025
  1.0
  I’ve had repeated issues with this Buffalo Wild Wings location, and tonight was the last straw. I placed a mobile order for an 8:30 PM pickup, but when I arrived, no one was at the takeout counter. Multiple employees walked by, made eye contact, and didn’t acknowledge me at all. Thankfully, one young lady eventually helped me and she was great, but everything else was disappointing. When I got home, my order was completely wrong. I had to go back out in the rain just to get it addressed. They offered to remake it, but after all the inconvenience, I didn’t have time to wait again. I actually waited to post a review because I thought maybe these were just one-off bad experiences but I was wrong. This isn’t the first time I’ve had issues at this location: long waits, lack of acknowledgment, and repeated order mistakes. The employees aren’t the problem; it’s clearly a management issue. This store is not meeting basic customer service standards and needs serious improvement.
• JD

  Jodi Durbin

  Nov 14, 2025
  1.0
  We were sat in the bar area and the service was horrible. The bartender was always hiding in the back and our server was on her phone the whole time. We ordered drinks and they only brought us one. The server brought our food out and we had to flag her down as we were finishing eating to get our second drink. She walked to the computer and it look like she was putting it in and then went to track down the bartender to make it. By this time we were done eating. We regulalry go to the one in Burbank and get great service. So it's extremely disappointing to get horrible service from the one in walking distance from our apartment. We will not be back.
• VJ

  Valerie Johnson

  Nov 13, 2025
  1.0
  Ordered through DoorDash. Once we received our order, the hatch queso was watery. The boneless wings were rock hard and the spicy garlic wings tasted very off, felt rotten. When we called to speak with a manager and get a refund, we had to call 3 times to finally speak with a manager. Once on the phone with the manager, he said we would have to bring the food in for a refund. Do not recommend. Go to another Buffalo Wild Wings
• JR

  J Rose

  Oct 30, 2025
  1.0
  My boyfriend and I come here a couple of times a month and usually enjoy the food and atmosphere. We know it’s a sports bar and, living in LA during the World Series, we expected longer wait times. However, during our last visit on Monday, we waited 40 minutes at our table with no acknowledgment at all — no hello, no water, no “we’ll be right with you.” Staff passed us several times without saying anything. We don’t mind waiting, especially on a busy night, but being completely ignored was disappointing and felt disrespectful. We’ve always enjoyed coming here for wings, beer, and cheese curds, and we usually leave happy even when service is slower. But after this experience, we’re unsure if we’ll return. Hopefully the service improves, because we genuinely liked this place.

Frequently Asked Questions About Buffalo Wild Wings