Bluestone Lane offers a refined product proposition dedicated to producing the highest quality coffee and complementary foods, delivered in an engaging way.
Many customers praised the friendly and helpful staff, with specific mentions of employees like Bryan and Danny for their exceptional service.
Coffee Quality
The coffee received high marks for quality, with several customers noting their satisfaction with drinks like Americano, matcha, and iced coffee.
Food Issues
There were multiple complaints regarding food portion sizes and quality, including inconsistent delivery orders and food safety concerns.
Atmosphere
The café is appreciated for its inviting atmosphere, making it a popular spot for studying and socializing.
Staffing Problems
Several reviews highlighted issues with understaffing, leading to long wait times and inconsistent service.
KW
Ken Wong
Dec 18, 2025
5.0
December 2025:
Stopped by about an hour before closing and wanted a hot coffee ☕. Unfortunately, it was so close to closing time that they didn't have any hot brew left. But the barista said he could make an Americano instead.
Now I am a bit of a big fan of pour over coffee and often don't feel an Americano meets my expectations. But this Americano was very good. Would come back again for more fantastic coffee.
RY
Roma Yukilevich
Dec 2, 2025
5.0
Always the best experience here :)) super friendly staff (shoutout to Maddy who was the actual sweetest and most helpful) and overall great coffee shop to get work done by campus
SH
Sarah Hilsenrath
Dec 2, 2025
5.0
The food and service here is amazing, and the workers are very kind and welcoming! One of my favorite spots to grab a coffee and study.
PR
PAYTON RATER
Dec 2, 2025
5.0
I have a great experience every time I go to Bluestone! The food is wonderful and the service is even better! I recommend everyone go and try! I especially love their matcha!
SZ
Selinda Zhou
Dec 2, 2025
1.0
I usually don’t leave negative reviews, but my experience at Bluestone Lane was unfair. I ordered a full-size burrito, but what I received was less than half the portion. I double-checked with the waitress, and she insisted it was the correct size.
What made it worse is that another customer came in with the exact same issue, and she was immediately given a fresh, full-size replacement with no questions asked. When I raised my concern again, I was told it was “just the way she wrapped it,” which felt dismissive and untrue.
As someone who is pregnant, paying for a full portion and receiving a half portion — while being treated differently from another customer — felt completely unfair. Only after more back-and-forth did a different waitress finally agree to remake it.
Overall, the service was not friendly, the handling of the situation was inconsistent, and it felt like a rip-off. Definitely not the welcoming, reliable experience I expect from Bluestone Lane. I won’t be returning