Bluestone Lane offers a refined product proposition dedicated to producing the highest quality coffee and complementary foods, delivered in an engaging way.
Many customers praised the friendly and accommodating staff, particularly highlighting individuals like Bryan and Danny for their exceptional service.
Coffee Quality
The coffee received positive feedback for its quality, with several customers expressing satisfaction with specific drinks like matcha and lattes.
Food Safety Concerns
Multiple reviews raised serious concerns about food safety practices, including incidents of unsanitary food handling and foreign objects found in food.
Staffing Issues
Several customers noted that the café often appears understaffed, leading to long wait times and disorganization during busy periods.
Inconsistent Quality
There were complaints about inconsistent food quality and portion sizes, with some customers expressing disappointment over their orders not being prepared correctly.
BG
brandon gold
6 days ago
5.0
Amazing service! Coffee was delicious. I loved the almond milk in mine!
AF
Abigail Foygelman
6 days ago
5.0
Amazing service! Helpful staff and fast coffee. Great vibes in the morning especially in the mornings!
LB
Liss Benitz
Nov 18, 2025
1.0
I went in today at 7:30am to get me a Chicken Club Toastie sandwich since the Turkey & bacon club toastie got discontinued in this location only to encounter the rudest cashier!! He gave me the ugliest look made me feel so uncomfortable. I proceeded to order the chicken club toastie but without the chicken only to be told that they don't make it that the sandwich already comes pre-packed. I honestly didn't believe him! Bluestone if you can please train your employee how to receive the customers, that was an unpleasant experienced with that cashier. There was another employee she was super friendly, I wished she would of taken my ordered instead.
JB
Jaspret Brar
Nov 9, 2025
3.0
Poor service. Had a few questions about the coffee drinks and smoothies. Cashier did not care. No soy milk option.
BR
Brooke Richards
Oct 24, 2025
1.0
I waited 20 minutes after paying and ordering and had to walk out with no drink since I had an appointment and they were still unsure when my one coffee would be coming up. This is despite me being the only person in line when I ordered. No flow no organization. The staff was working hard but they have absolutely no system and are all over the place.