Ben & Jerry’s

4.1
213 reviews
Ben & Jerry's Los Angeles ice cream shop menu item range, including waffle cones, sundaes, shakes, fresh packed pints, and more!

About

Ice Cream ShopCandy StoreBakeryCatererBen & Jerry's
Head to our Los Angeles ice cream shop and dig into any of our euphoric Ben & Jerry's ice cream flavors in the way the first scoops were served up by Ben and Jerry back in 1978. Come enjoy a freshly baked waffle cone, shake or sundae with your favorite flavors.

Details

  • TakeoutAvailable
  • Requires appointmentNot available
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Ben & Jerry’s
6801 Hollywood Boulevard, Los Angeles, CA
90028, United States

Hours

Reviews

4.1
213 reviews
5 stars
118
4 stars
44
3 stars
20
2 stars
7
1 star
24

What are people saying?

AI-generated from recent customer reviews

Ice Cream Quality

While many customers enjoyed the ice cream flavors, some found them bland or not up to the usual Ben & Jerry's standards.

Pricing Concerns

Numerous reviews highlighted the high prices of the ice cream, with many feeling that the portions did not justify the cost.

Staff Attitude

Customer experiences with staff varied significantly; some praised their friendliness, while others reported rude or dismissive behavior.

Location Experience

The location is popular and convenient for tourists, but some customers noted issues with the layout and visibility of ice cream options.
  • SS
    Single_father_diaries
    Dec 16, 2025
    3.0
    I was really disappointed with Ben & Jerry’s this time. The ice cream tasted surprisingly bland, and my son didn’t even eat more than two spoons, which says a lot. On top of that, it’s very expensive for such a small portion. Definitely not worth the price in my opinion.
  • NN
    Nhi Nguyễn
    Dec 9, 2025
    5.0
    Super delicious! The ice cream is smooth and they have a lot of flavors.
  • SI
    Sheikh Fahad Imran
    Dec 2, 2025
    5.0
    The staff was incredibly friendly and welcoming. They took the time to answer all my questions and made sure I had everything I wanted. Their attention to detail and genuine care for customers truly made a difference, creating a comfortable and enjoyable atmosphere.
  • CJ
    Corbyn Jörsin
    Nov 22, 2025
    5.0
    Forgot to add a comment earlier, but the employees working there are just amazing and super friendly. Definitely one of my favorite Ben & Jerry's spots.
  • RN
    Raegan Newman
    Oct 29, 2025
    4.0
    On a lovely rain soaked day while taking a little stroll through the Highlands after we grabbed lunch at the La popular restaurant a tantalizing scent of warm sugary sweetness drifted up my nostrils, and I was drawn to Ben & Jerry’s. Smells heavenly in there. I was pretty full from lunch, so didn’t order anything but also the prices are quite ridiculous. I think it was nine dollars for one scoop and $12 for a waffle cone. Come on guys! Lady behind the counter was kind of rude, so we left, but really fun decor and the waffle cones look delicious. I do love Ben & Jerry’s ice cream, but not paying those prices just because of their location.

Frequently Asked Questions About Ben & Jerry’s

What types of ice cream products does Ben & Jerry's Los Angeles shop offer?

Ben & Jerry's Los Angeles shop offers euphoric ice cream flavors served in waffle cones, shakes, sundaes, pints, hand packed pints, ice cream cakes, and catering services.

Where is Ben & Jerry's ice cream shop in Los Angeles located?

It is located at 6801 Hollywood Boulevard, Suite 157, Los Angeles, CA 90028, United States.