Ben & Jerry’s

4.1
208 reviews
Ben & Jerry's Los Angeles ice cream shop menu item range, including waffle cones, sundaes, shakes, fresh packed pints, and more!

About

Ice Cream ShopCandy StoreBakeryCaterer
Head to our Los Angeles ice cream shop and dig into any of our euphoric Ben & Jerry's ice cream flavors in the way the first scoops were served up by Ben and Jerry back in 1978. Come enjoy a freshly baked waffle cone, shake or sundae with your favorite flavors.

Details

  • TakeoutAvailable
  • Requires appointmentNot available
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Ben & Jerry’s
6801 Hollywood Boulevard, Los Angeles, CA
90028, United States

Hours

Reviews

4.1
208 reviews
5 stars
115
4 stars
44
3 stars
19
2 stars
7
1 star
23

What are people saying?

AI-generated from recent customer reviews

Ice Cream Quality

Customers consistently praised the delicious flavors and quality of the ice cream, particularly highlighting favorites like pistachio and salted caramel.

Service Issues

Many reviews noted poor customer service, with instances of rude staff and a lack of patience, especially during busy times.

Pricing Concerns

Numerous customers expressed dissatisfaction with the high prices, feeling that the cost did not match the portion sizes or overall experience.

Location Appeal

The location in Hollywood was frequently mentioned as a positive aspect, with many customers enjoying the ambiance and convenience.

Variety and Selection

While some customers appreciated the variety of flavors and cones, others noted that the layout made it difficult to see all options available.
  • CJ
    Corbyn Jörsin
    2 days ago
    5.0
    Forgot to add a comment earlier, but the employees working there are just amazing and super friendly. Definitely one of my favorite Ben & Jerry's spots.
  • MC
    Mr. CH
    Nov 5, 2025
    5.0
    Best ice cream in the town especially the pistachio
  • RN
    Raegan Newman
    Oct 29, 2025
    4.0
    On a lovely rain soaked day while taking a little stroll through the Highlands after we grabbed lunch at the La popular restaurant a tantalizing scent of warm sugary sweetness drifted up my nostrils, and I was drawn to Ben & Jerry’s. Smells heavenly in there. I was pretty full from lunch, so didn’t order anything but also the prices are quite ridiculous. I think it was nine dollars for one scoop and $12 for a waffle cone. Come on guys! Lady behind the counter was kind of rude, so we left, but really fun decor and the waffle cones look delicious. I do love Ben & Jerry’s ice cream, but not paying those prices just because of their location.
  • AV
    Alexandra Voyer
    Oct 28, 2025
    3.0
    Icecream is good of course but 2 sample rule is kind silly when you’re charging $8 a scoop????? Workers seem miserable honestly, which is fine but when people are being polite maybe you should be too????
  • HM
    H Merc
    Oct 28, 2025
    3.0
    Ice cream fix after seeing the Walk of fame— overpriced icecream since it’s located in Hollywood (Ovation Mall) 😬 still so yummy though. 💕 you still gotta love Ben & Jerry’s.

Frequently Asked Questions About Ben & Jerry’s

What types of ice cream products does Ben & Jerry's Los Angeles shop offer?

Ben & Jerry's Los Angeles shop offers euphoric ice cream flavors served in waffle cones, shakes, sundaes, pints, hand packed pints, ice cream cakes, and catering services.

Where is Ben & Jerry's ice cream shop in Los Angeles located?

It is located at 6801 Hollywood Boulevard, Suite 157, Los Angeles, CA 90028, United States.