Head to our Los Angeles ice cream shop and dig into any of our euphoric Ben & Jerry's ice cream flavors in the way the first scoops were served up by Ben and Jerry back in 1978. Come enjoy a freshly baked waffle cone, shake or sundae with your favorite flavors.
Customers consistently praised the delicious flavors and quality of the ice cream, particularly highlighting favorites like pistachio and salted caramel.
Service Issues
Many reviews noted poor customer service, with instances of rude staff and a lack of patience, especially during busy times.
Pricing Concerns
Numerous customers expressed dissatisfaction with the high prices, feeling that the cost did not match the portion sizes or overall experience.
Location Appeal
The location in Hollywood was frequently mentioned as a positive aspect, with many customers enjoying the ambiance and convenience.
Variety and Selection
While some customers appreciated the variety of flavors and cones, others noted that the layout made it difficult to see all options available.
CJ
Corbyn Jörsin
2 days ago
5.0
Forgot to add a comment earlier, but the employees working there are just amazing and super friendly. Definitely one of my favorite Ben & Jerry's spots.
MC
Mr. CH
Nov 5, 2025
5.0
Best ice cream in the town especially the pistachio
RN
Raegan Newman
Oct 29, 2025
4.0
On a lovely rain soaked day while taking a little stroll through the Highlands after we grabbed lunch at the La popular restaurant a tantalizing scent of warm sugary sweetness drifted up my nostrils, and I was drawn to Ben & Jerry’s. Smells heavenly in there. I was pretty full from lunch, so didn’t order anything but also the prices are quite ridiculous. I think it was nine dollars for one scoop and $12 for a waffle cone. Come on guys! Lady behind the counter was kind of rude, so we left, but really fun decor and the waffle cones look delicious. I do love Ben & Jerry’s ice cream, but not paying those prices just because of their location.
AV
Alexandra Voyer
Oct 28, 2025
3.0
Icecream is good of course but 2 sample rule is kind silly when you’re charging $8 a scoop????? Workers seem miserable honestly, which is fine but when people are being polite maybe you should be too????
HM
H Merc
Oct 28, 2025
3.0
Ice cream fix after seeing the Walk of fame— overpriced icecream since it’s located in Hollywood (Ovation Mall) 😬 still so yummy though. 💕 you still gotta love Ben & Jerry’s.
What types of ice cream products does Ben & Jerry's Los Angeles shop offer?
Ben & Jerry's Los Angeles shop offers euphoric ice cream flavors served in waffle cones, shakes, sundaes, pints, hand packed pints, ice cream cakes, and catering services.
Where is Ben & Jerry's ice cream shop in Los Angeles located?
It is located at 6801 Hollywood Boulevard, Suite 157, Los Angeles, CA 90028, United States.
What are the operating hours of Ben & Jerry's Los Angeles ice cream shop?
The shop is open Monday to Thursday from 10:00 AM to 10:00 PM, and on Friday to Sunday from 10:00 AM to 11:00 PM.
Does Ben & Jerry's Los Angeles offer pickup and delivery services?
Yes, they offer in-store pickup, curbside pickup, and no contact delivery services.
What payment methods are accepted at Ben & Jerry's Los Angeles?
They accept American Express, Android Pay, Apple Pay, cash, Diners Club, Discover, Mastercard, Samsung Pay, and Visa.
Can I order ice cream cakes and catering services from Ben & Jerry's in Los Angeles?
Yes, they provide ice cream cakes and ice cream catering services including mobile catering and event catering.
Are families and the LGBTQ community welcomed at this Ben & Jerry's location?
Yes, this location welcomes families and the LGBTQ community.
How can I visit Ben & Jerry's if I am shopping or visiting nearby places like GUESS or Hollywood Boulevard?
Ben & Jerry's is conveniently located near shopping stores like GUESS and shopping centers such as Hollywood Boulevard, making it easy to enjoy some ice cream as part of your shopping or outing experience.
What nearby entertainment venues can I visit before or after enjoying ice cream at Ben & Jerry's?
You can visit nearby entertainment venues such as Ovation Hollywood cinema and the Ray Dolby Ballroom music venue for movies or concerts before or after your ice cream treat.
If I'm coming from a nearby cafe like Randy's Donuts or Kelly's Coffee & Fudge Factory, how close is Ben & Jerry's for a quick dessert stop?
Ben & Jerry's is close to popular spots like Randy's Donuts and Kelly's Coffee & Fudge Factory, making it easy to add some ice cream to your dessert options while exploring the area.