Many customers reported rude and unhelpful staff, with several instances of poor service impacting their overall experience.
Coffee Quality
The quality of coffee received mixed reviews, with some praising specific drinks while others described them as bland or poorly made.
Atmosphere
The ambiance was generally appreciated, with some noting it as a nice place to study or relax, though issues like noise and lack of restrooms were mentioned.
Pricing
Customers frequently commented on the high prices, often feeling that the quality did not justify the cost.
Food Options
There were complaints about limited food availability and quality, with some items being out of stock during busy hours.
MK
Mollie Kaminow
Nov 16, 2025
2.0
the workers were horrible and kept making snarky remarks and comments about me. matcha was so good. felt very sad because a male and female worker kept making fun of me. overall, food 10/10, workers 0/10
AT
At tairov
Oct 24, 2025
2.0
The place is total crap. I wouldn’t recommend it to anyone. They don’t even know how to make coffee, messed up everything, and the workers are clueless. The place is packed, and they’re just sitting on their phones
NS
Nicholas Sharifi
Oct 14, 2025
1.0
Horrible horrible drink I got. I kid you not 1/4 was sugar. Please learn to train your staff.
JG
Jose Gomez
Oct 7, 2025
1.0
Hi,
I signed up to try to join the MATCHA COMMUNITY to try the free matcha latte but honestly, I wish I hadn’t bothered.
I asked for almond milk, but whatever I was given tasted like 2% milk. There was zero almond flavor, and even worse, I could barely taste any matcha. It was basically just a warm cup of milk with a slightly green color…..just... bland.
If this is how you’re introducing new customers to your drinks, I’m not sure what the goal is. I don’t want to be harsh, but this didn’t even taste like a matcha latte. It tasted like someone forgot to actually put matcha in it. Disappointed is an understatement
AP
ALEJANDRA PULIDO
Sep 15, 2025
2.0
I dont usually write reviews, but the lady at the register in the mornings is so rude and condescending!! I love my coffee but would rather go to a small business where they are more caring and service oriented.