Many customers reported rude and unprofessional behavior from staff, leading to a negative experience.
Drink Quality
While some drinks were praised, many customers found the coffee and matcha lattes to be poorly made or lacking flavor.
Atmosphere
The ambiance was generally appreciated, but issues like lack of restrooms and uncomfortable seating were noted.
Pricing
Customers frequently mentioned that the prices were high relative to the quality of the drinks and food.
Food Options
There were complaints about limited food availability and portion sizes, with some items running out early.
MM
myiranseo
Dec 24, 2025
5.0
😘
MK
Mollie Kaminow
Nov 16, 2025
2.0
the workers were horrible and kept making snarky remarks and comments about me. matcha was so good. felt very sad because a male and female worker kept making fun of me. overall, food 10/10, workers 0/10
NS
Nicholas Sharifi
Oct 14, 2025
1.0
Horrible horrible drink I got. I kid you not 1/4 was sugar. Please learn to train your staff.
JG
Jose Gomez
Oct 7, 2025
1.0
Hi,
I signed up to try to join the MATCHA COMMUNITY to try the free matcha latte but honestly, I wish I hadn’t bothered.
I asked for almond milk, but whatever I was given tasted like 2% milk. There was zero almond flavor, and even worse, I could barely taste any matcha. It was basically just a warm cup of milk with a slightly green color…..just... bland.
If this is how you’re introducing new customers to your drinks, I’m not sure what the goal is. I don’t want to be harsh, but this didn’t even taste like a matcha latte. It tasted like someone forgot to actually put matcha in it. Disappointed is an understatement
AP
ALEJANDRA PULIDO
Sep 15, 2025
2.0
I dont usually write reviews, but the lady at the register in the mornings is so rude and condescending!! I love my coffee but would rather go to a small business where they are more caring and service oriented.