Brand Certified
El Pollo Loco
4.1(1077 reviews)
Certified by El Pollo Loco • Apr 19, 2026
Business Details
2201 N Broadway, Los Angeles, CA
90031, United States
Certified by El Pollo Loco • Apr 19, 2026
(323) 227-9991
Certified by El Pollo Loco • Apr 19, 2026
https://restaurants.elpolloloco.com/ca/los-angeles/2201-n-broadway
Certified by El Pollo Loco • Apr 19, 2026
About
Certified by El Pollo Loco • Apr 19, 2026
Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Los Angeles,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Location
Certified by El Pollo Loco • Apr 19, 2026
Hours
Certified by El Pollo Loco • Apr 19, 2026
Monday10:00 AM - 9:00 PM
Tuesday10:00 AM - 9:00 PM
Wednesday10:00 AM - 9:00 PM
Thursday10:00 AM - 9:00 PM
Friday10:00 AM - 9:00 PM
Saturday10:00 AM - 9:00 PM
Sunday10:00 AM - 9:00 PM
Reviews
4.1
1,077 reviews
5 stars
581
4 stars
240
3 stars
100
2 stars
46
1 star
110
- ELEdward LemusApr 11, 20265.0Chicken taste delicious 😋
- LCLucy CarrilloMar 24, 20265.0Well a nice place, a little small inside for all the customers, but they manage. The burrito was very good, nice and full inside, the prices vary depending on what you order...but maybe the prices could go down a little to make the food more affordable. 🤗🎉❣️
- AWAndrew WilliamsMar 21, 20265.0Best pollo loco in the city!
- LElinda esquivelFeb 6, 20265.0The food is always good.
- SVSteven ValleJan 20, 20261.0On November 27, 2025. I had called to cancel. The employee at the store had confirmed cancellation and refund would be issue. Since then I’ve been calling every few weeks with Corporate now and to this day I have not received a refund. Worst experience ever. DO NOT ORDER FROM THEM. I have been going back and forth with them to receive a refund since Thanksgiving! Like how does it take 3 months and counting to get a refund?!?! Im tired a waiting, I keep getting the run around. Their response is we have escalated and you’ll receive a refund within 3-5 business day. It’s more like 3-5 months at this point. Consumers affairs. I tried resolving this with my bank and told me I need to resolve it with the company. Formal complaint has been submitted to BBB website
Frequently Asked Questions About El Pollo Loco
What are the regular operating hours of El Pollo Loco at 2201 N Broadway?
El Pollo Loco at 2201 N Broadway is open daily from 10:00 AM to 9:00 PM.
What type of food does El Pollo Loco specialize in?
El Pollo Loco specializes in fresh, authentic Mexican food with fire-grilled, marinated chicken and handmade salsas, guacamole, and dressings.
Can I order food online from El Pollo Loco?
Yes, you can place an order online through their official ordering link or by using the El Pollo Loco app.
What payment options are accepted at El Pollo Loco?
El Pollo Loco accepts American Express, Discover, and Visa credit cards as payment options.
Does El Pollo Loco offer catering services?
Yes, El Pollo Loco provides catering services.
How can I contact El Pollo Loco by phone or email?
You can call El Pollo Loco at +1 323-227-9991 or email them at epl3262@eplfranchisee.com.
Are there any nearby places where I can enjoy a drink after visiting El Pollo Loco?
Yes, Broadway Social Center Pool Hall & Bar and Marcellino's Cafe, which also serves as a bar, are nearby places where you can enjoy a drink after your meal.
What nearby attractions could I visit before or after dining at El Pollo Loco?
You could visit the LA County Library-Lincoln Heights for some quiet time, or check out Blackheart Studio for live concert events nearby.
If I'm coming from the Lincoln Heights area, are there other Mexican or seafood restaurants close to El Pollo Loco?
Yes, Playita Restaurant and La Playita (Lincoln Heights) are nearby seafood and Mexican restaurants you may want to try.
Is there a nearby gas station or convenience store near El Pollo Loco?
Yes, USA Gasoline and 7-11 convenience store are located close to El Pollo Loco for your fuel or quick shopping needs.
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