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El Pollo Loco

3.3
(2146 reviews)

Business Details

101 E Manchester Ave, Los Angeles, CA
90003, United States
(323) 759-7009

About

Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Los Angeles,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.

Details

  • DeliveryAvailable
  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available

Location

El Pollo Loco
101 E Manchester Ave, Los Angeles, CA
90003, United States

Hours

Monday10:00 AM - 10:30 PM
Tuesday10:00 AM - 10:30 PM
Wednesday10:00 AM - 10:30 PM
Thursday10:00 AM - 10:30 PM
Friday10:00 AM - 10:30 PM
Saturday10:00 AM - 10:30 PM
Sunday10:00 AM - 10:30 PM

Reviews

3.3
2,146 reviews
5 stars
851
4 stars
316
3 stars
259
2 stars
159
1 star
561
  • WB
    Will Be Right Back
    Apr 12, 2026
    1.0
    I ordered food on the app got here at 9:30 and was told to go thru the drive thru what’s the point of ordering it online if I have to get in line and waste 15 min to get my food it’s 9:45pm and now I’m getting my food finally what if I didn’t have a car? Don’t come here after 9pm my first and last time come to this location
  • JG
    Jocelyn Gonzalez
    Apr 6, 2026
    1.0
    The worst customer service, no help!!
  • KA
    kay Ayungua
    Mar 28, 2026
    1.0
    Worst customer service ever! They take for ever to make your order, only ordered a Mac n cheese and waited for 45 min. You can’t even request a refund to leave because the workers ignore you and when they do listen they are rude and don’t even let you finish your sentence before turning away .
  • GG
    Giselle
    Mar 25, 2026
    1.0
    I would not return to shop at this place; I was treated poorly, and my order was incomplete. They gave me burnt chicken—with other pieces still raw. Without a doubt, the service was terrible.
  • AC
    Alexandra Camacho
    Mar 13, 2026
    1.0
    This Pollo Loco is the worst , if the employees don’t like fast food jobs why work there if you give people bad customer service all the time , every single time I go and order the chicken crunchy taco they never have it . I just went and order a classic chicken tostada salad and they didn’t even put the dressing for it I asked with no sour cream and they added the sour cream . And when I call the restaurant about it their respond was “ok so what you wanna do come back and get a refund” like not even a sorry , mind you people spend their money in fast food restaurants to get treated like this. I don’t live close to the pollo loco to just drive back and get my order correct . It’s not about getting a refund it’s about getting your order correct when you spend your money there . And Getting good customer service

Frequently Asked Questions About El Pollo Loco

What are the opening hours of El Pollo Loco?

El Pollo Loco is open from 10:00 AM to 10:30 PM Monday through Saturday, and from 10:00 AM to 10:30 PM on Sunday.

Where is El Pollo Loco located?

El Pollo Loco is located at 101 E Manchester Ave, Los Angeles, CA 90003.

Brand Certified Facts from El Pollo Loco

This information is certified by El Pollo Loco and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified April 19, 2026Yext Knowledge Graph
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