Brand Certified
El Pollo Loco
3.3(2146 reviews)
Certified by El Pollo Loco • Apr 19, 2026
Business Details
101 E Manchester Ave, Los Angeles, CA
90003, United States
Certified by El Pollo Loco • Apr 19, 2026
(323) 759-7009
Certified by El Pollo Loco • Apr 19, 2026
https://restaurants.elpolloloco.com/ca/los-angeles/101-e-manchester-ave
Certified by El Pollo Loco • Apr 19, 2026
About
Certified by El Pollo Loco • Apr 19, 2026
Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Los Angeles,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Details
- DeliveryAvailable
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
Location
Certified by El Pollo Loco • Apr 19, 2026
Hours
Certified by El Pollo Loco • Apr 19, 2026
Monday10:00 AM - 10:30 PM
Tuesday10:00 AM - 10:30 PM
Wednesday10:00 AM - 10:30 PM
Thursday10:00 AM - 10:30 PM
Friday10:00 AM - 10:30 PM
Saturday10:00 AM - 10:30 PM
Sunday10:00 AM - 10:30 PM
Reviews
3.3
2,146 reviews
5 stars
851
4 stars
316
3 stars
259
2 stars
159
1 star
561
- WBWill Be Right BackApr 12, 20261.0I ordered food on the app got here at 9:30 and was told to go thru the drive thru what’s the point of ordering it online if I have to get in line and waste 15 min to get my food it’s 9:45pm and now I’m getting my food finally what if I didn’t have a car? Don’t come here after 9pm my first and last time come to this location
- JGJocelyn GonzalezApr 6, 20261.0The worst customer service, no help!!
- KAkay AyunguaMar 28, 20261.0Worst customer service ever! They take for ever to make your order, only ordered a Mac n cheese and waited for 45 min. You can’t even request a refund to leave because the workers ignore you and when they do listen they are rude and don’t even let you finish your sentence before turning away .
- GGGiselleMar 25, 20261.0I would not return to shop at this place; I was treated poorly, and my order was incomplete. They gave me burnt chicken—with other pieces still raw. Without a doubt, the service was terrible.
- ACAlexandra CamachoMar 13, 20261.0This Pollo Loco is the worst , if the employees don’t like fast food jobs why work there if you give people bad customer service all the time , every single time I go and order the chicken crunchy taco they never have it . I just went and order a classic chicken tostada salad and they didn’t even put the dressing for it I asked with no sour cream and they added the sour cream . And when I call the restaurant about it their respond was “ok so what you wanna do come back and get a refund” like not even a sorry , mind you people spend their money in fast food restaurants to get treated like this. I don’t live close to the pollo loco to just drive back and get my order correct . It’s not about getting a refund it’s about getting your order correct when you spend your money there . And Getting good customer service
Frequently Asked Questions About El Pollo Loco
What are the opening hours of El Pollo Loco?
El Pollo Loco is open from 10:00 AM to 10:30 PM Monday through Saturday, and from 10:00 AM to 10:30 PM on Sunday.
Where is El Pollo Loco located?
El Pollo Loco is located at 101 E Manchester Ave, Los Angeles, CA 90003.
What type of food does El Pollo Loco specialize in?
El Pollo Loco specializes in authentic Mexican food, particularly fire-grilled chicken marinated in a special recipe of herbs, spices, fruit juices, and garlic.
Does El Pollo Loco offer delivery and catering services?
Yes, El Pollo Loco offers both delivery and catering services.
What payment options are accepted at El Pollo Loco?
El Pollo Loco accepts American Express, Discover, and Visa credit cards.
Is there a drive-thru available at El Pollo Loco?
Yes, El Pollo Loco has a drive-thru service available for customer convenience.
Can I order food online from El Pollo Loco?
Yes, you can order food online via their official ordering website or through the El Pollo Loco mobile app.
Which nearby places can I visit before or after dining at El Pollo Loco?
Before or after dining at El Pollo Loco, you can visit nearby places such as The Burger Palace for more dining options or Manchester Auto Glass if you need automotive glass services.
Are there any nearby automotive repair shops close to El Pollo Loco?
Yes, nearby automotive repair shops include Moe's All In One Auto Repair, Fredy's Radiator and Muffler, Friends Auto Repair, Luis Auto Repair Center, and Sopps Auto Service Center.
What nearby beauty and spa services are available around El Pollo Loco?
Near El Pollo Loco, you can find beauty and spa services at Exclusively Hair and Nails Salon, Elegant Spa, and Od's Barber for haircuts, nails, and other beauty treatments.
Brand Certified Facts from El Pollo Loco
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