While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Los Angeles,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
horrible managment and customer service. i am an uber driver and have to get multiple orders. if you cant tell when a delivery driver had canfirmed their pick upo and need to follow the courior out the door harassing them to confirm pick up you need to set your prioreties straight and properly train your staff to recognize what the driver screen looks like when confirmed and picked up
BC
Bruce C
Mar 22, 2026
5.0
Good food. Prices slightly expensive these days. Good service.
DL
Dee Lopez
Mar 12, 2026
1.0
I jsut came and they have no chicken. What else pools loco has no chicken?? Why are they open?
LO
Leti Ortega
Jan 26, 2026
5.0
Recomiendo visitar el pollo loco
DY
diana yepez
Dec 17, 2025
1.0
Ordered with coupon and just because order with a coupon they thought it was okay to judge and think I didn’t have money, they even charged me for extra sauces. But got my whole order wrong. Coupon said order for 2 which was 2 leg and thighs and they gave me 2 wings ordered as sides beans and mac and they gave nothing but corn. No churros which were included in coupon. Cashier was margarit and another worker that also gave attitude when asked for sauces didn’t even asked what sauces I preferred but decided to choose herself and charge me for more sauce of my preference
What are the opening hours of El Pollo Loco in Los Angeles?
El Pollo Loco is open daily from 10:00 AM to 9:30 PM.
Where is El Pollo Loco located in Los Angeles?
El Pollo Loco is located at 2000 Cesar E Chavez Ave, Los Angeles, CA 90033.
What type of food does El Pollo Loco serve?
El Pollo Loco serves fresh, authentic Mexican food with fire-grilled chicken, handmade guacamole, salsas, and dressings.
Can I order El Pollo Loco food online?
Yes, you can order online via their menu at https://order.elpolloloco.com/menu/ or using their El Pollo Loco app available on the Apple Store.
What payment methods are accepted at El Pollo Loco?
El Pollo Loco accepts American Express, Discover, and Visa credit cards.
How can I contact El Pollo Loco by phone and email?
You can reach El Pollo Loco by phone at +1 323-265-0179 or by email at EPL3861@EPLEMAIL.COM.
What are some nearby dining options around El Pollo Loco?
Nearby dining options include Shakey's Pizza Restaurant, El Monchis Mexican Restaurant, El Tapatio Restaurant, and Chavez Pollo And Burger.
Are there any bookstores near El Pollo Loco?
Yes, Otros Libros / Other Books and Other Books comic bookstore are nearby for customers interested in print media and comics.
What shopping options are near El Pollo Loco?
Nearby shopping includes Botas Y Botines shoe and clothing store, IPE Cloth women's clothing and art gallery, and Caramelo Boutique for women's fashion.
How might nearby places like the Los Angeles City Fire Department Station 2 be useful to El Pollo Loco visitors?
The nearby Los Angeles City Fire Department Station 2 provides a safe environment around El Pollo Loco, and customers can locate the restaurant easily by referencing this well-known landmark.
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