Business Details
About
Grocery StoreOrganic Food StoreProduce MarketSupermarketBakeryDeliFloristGrocery Delivery ServiceE-commerce ServiceButcher Shop
Looking for a grocery store near you? Visit your local Safeway located at 160 1st St, Los Altos, CA. Our friendly staff is here to serve you and your grocery needs, or have your groceries delivered through our Grocery Delivery and DriveUp & Go™ program. If you need immunizations or prescriptions refilled, Safeway pharmacy staff has you covered! Need a bakery near you? Our bakery features birthday cakes, custom cakes, cupcakes and more. Safeway deli offers a variety of party trays and platters or our Order Ahead service allows you to place your bakery or deli order online so it's ready when you get here! At the butcher block you’ll find an assortment of meat and seafood, even sushi trays! The produce department is full of guaranteed fresh fruits and vegetables, perfect for every season! Shop the floral department for beautifully curated bouquets and arrangements. Find Safeway near you today!
Safeway is dedicated to being your one-stop-shop and provides rug doctor rentals or find an in-store bank, Coinstar, and Western Union service! Download our Safeway app for Safeway for U™ to find personalized offers and discounts or check out our Weekly Ad for store savings and earn Gas Points with purchases. For more information, visit or call (650) 941-1801. Stop by and see why our service, convenience, and fresh offerings will make Safeway your favorite local supermarket!
Details
- DeliveryAvailable
- DebitAvailable
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.2
780 reviews
5 stars
438
4 stars
199
3 stars
73
2 stars
27
1 star
43
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor customer service experiences, with instances of rudeness and lack of assistance from staff.
Store Cleanliness
The store is frequently noted for being clean and well-maintained, contributing positively to the shopping experience.
Product Quality
Customers expressed mixed feelings about product quality, particularly in the deli and produce sections, with some reporting expired items.
Convenience
The store's location and parking availability were highlighted as convenient, making it a favorable choice for local shoppers.
Pricing
Several reviews mentioned that prices are higher compared to other stores, leading to some dissatisfaction among customers.
- AAAsh5 days ago4.0I don't know how I feel about this specific Safeway location. I love the convenience and selection but they have overcharged me a few times.
- BGBear GumNov 11, 20251.0If you’ve ever wondered what it’s like to shop in a grocery store run by a daytime soap villain, come visit the Los Altos Safeway and meet Carlos, the front-end manager — a short (around 5’5”), hot-tempered, Hispanic-looking guy in his mid-30s who seems to think yelling at customers is part of his job description. During my visit, I used their single-use restroom — locked door, light on, completely normal. Carlos apparently decided this was suspicious behavior, so he banged on the door like a SWAT raid, unlocked it without consent, and swung it open while I was inside. He saw I was fine, walked off, and then came back later to publicly accuse me of drug use and threaten to call the police in front of everyone. And he didn’t stop there — he yelled at me across the front of the store, announcing that I was “banned” in front of other customers, which publicly humiliated and harassed me even more. Nothing says “customer service” like being shouted at, falsely accused, and embarrassed for existing. The best part? I asked for a follow-up from the store director, who said they’d look into it — but just like an empty shelf where the sale item should be, nothing ever appeared. No call, no apology, no accountability. Apparently, corporate Safeway thinks “ignore the customer” is a valid complaint-resolution strategy. I filed a detailed complaint with Safeway Corporate through their official website. Weeks later? Silence. Not even a courtesy email. It seems easier for Safeway to protect an aggressive manager than to protect a customer’s dignity. The irony is rich: a store that preaches “Customer First” on posters but serves it up with a side of intimidation, humiliation, and corporate indifference. If you value privacy, respect, or basic professionalism, shop literally anywhere else. There are plenty of grocery stores in the Bay Area that won’t treat you like a suspect for using the restroom.
- JCJohnny ChiangOct 22, 20255.0Goated Safeway. 10/10 Would safe this way again. :)
- TTT ToneyOct 20, 20255.0Very cool upstairs shopping..
- SCShirley ChaoSep 27, 20254.0It's a very convenient location with plenty of parking, but it is rather expensive.....
Frequently Asked Questions About Safeway
Does Safeway accept SNAP EBT?
Yes, Safeway accepts SNAP EBT for eligible grocery purchases. You can use your EBT card for both grocery delivery and Drive Up & Go™ pickup orders, making it easy and convenient to shop for fresh produce, pantry staples, and everyday essentials. Safeway is committed to providing accessible, affordable grocery options for SNAP recipients. Simply select SNAP EBT as your payment method at checkout when shopping online or in the app.
Does Safeway near me accept Apple Pay?
Yes, Safeway accepts Apple Pay and many other convenient payment methods!
Does Safeway near me have a pharmacy?
Yes, Safeway located at 160 1st St, Los Altos, CA has a pharmacy.
How do you use Safeway Points?
To use your Points, just enter your phone number or swipe your Loyalty Card at the fuel pump at a participating station prior to gassing up! Your fuel price will reflect the number of Points you opt to use on each transaction. Note: Points are eligible up to a 25-gallon limit. Maximum Points limits may vary by area. To use your Points, first sign in, then select Safeway for U™ on the menu bar. From there, click on Rewards to see your summary and available Points. Select the Points you wish to redeem. Then just enter your phone number or swipe your loyalty card at checkout and your discounts and/or freebies will automatically be deducted from your total!
Is Safeway located at 160 1st St, Los Altos, CA hiring?
Safeway is hiring! We’re building inclusive teams from coast to coast. If you're ready to join our friendly team of associates, we’d love to meet you.
Can I send groceries to another person as a gift?
Yes! Safeway now offers a convenient grocery gifting option. You can easily send groceries to friends, family, or loved ones by selecting “Make this order a gift” at checkout. Just enter the recipient’s information, add a personalized message if you’d like, and we’ll handle the rest. It’s a simple way to send fresh groceries, pantry staples, or household essentials as a thoughtful gift—perfect for holidays, birthdays, or just because.
Do I need to schedule an appointment for the COVID-19 vaccine at Safeway in Los Altos?
Yes, a COVID-19 vaccine appointment is required. You can check eligibility and schedule an appointment via Safeway's website at www.safeway.com/covid-19.
Does the Safeway at 160 1st St accept SNAP EBT for grocery purchases?
Yes, SNAP EBT is accepted for eligible grocery purchases both in-store and for online delivery or Drive Up & Go™ pickup orders.
What payment methods are accepted at Safeway Los Altos?
Safeway accepts various payment options including American Express, Apple Pay, Cash, Mastercard, Visa, Discover, Android Pay, Samsung Pay, checks, Diners Club, and Travelers Checks.
What are the operating hours for Safeway at 160 1st St, Los Altos?
Safeway is open daily from 5:00 AM to 2:00 AM. Holiday hours vary; for example, it's open until 6:00 PM on Nov 27 and is closed on Dec 25.
Does Safeway Los Altos offer grocery pickup and delivery services?
Yes, Safeway provides several services including in-store pickup, curbside pickup, delivery, same-day delivery, and no-contact delivery.
Is there a pharmacy available at this Safeway location?
Yes, the Safeway at 160 1st St has a full-service pharmacy to assist with immunizations and prescription refills.
Can I send groceries as a gift from Safeway?
Yes, Safeway offers a grocery gifting option where you can send groceries to friends or family with a personalized message during checkout.
What nearby places can I visit before or after shopping at Safeway Los Altos?
You can visit nearby places such as ZENSHI Handcrafted Sushi for dining, Starbucks for coffee, or check out Redbox for movie rentals, all within close proximity to Safeway.
Where can I get my keys duplicated near Safeway Los Altos?
KeyMe Locksmiths, located near Safeway, offers professional lock and key services for your convenience.
Are there any nearby financial services close to Safeway Los Altos?
Yes, Coinme and Western Union are near Safeway for cryptocurrency and money transfer services respectively, useful for your financial transactions while shopping locally.