Business Details
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Grocery StoreOrganic Food StoreProduce MarketSupermarketBakeryDeliFloristGrocery Delivery ServiceE-commerce ServiceButcher ShopSafeway
Looking for a grocery store near you? Visit your local Safeway located at 160 1st St, Los Altos, CA. Our friendly staff is here to serve you and your grocery needs, or have your groceries delivered through our Grocery Delivery and DriveUp & Go™ program. If you need immunizations or prescriptions refilled, Safeway pharmacy staff has you covered! Need a bakery near you? Our bakery features birthday cakes, custom cakes, cupcakes and more. Safeway deli offers a variety of party trays and platters or our Order Ahead service allows you to place your bakery or deli order online so it's ready when you get here! At the butcher block you’ll find an assortment of meat and seafood, even sushi trays! The produce department is full of guaranteed fresh fruits and vegetables, perfect for every season! Shop the floral department for beautifully curated bouquets and arrangements. Find Safeway near you today!
Safeway is dedicated to being your one-stop-shop and provides rug doctor rentals or find an in-store bank, Coinstar, and Western Union service! Download our Safeway app for Safeway for U™ to find personalized offers and discounts or check out our Weekly Ad for store savings and earn Gas Points with purchases. For more information, visit or call (650) 941-1801. Stop by and see why our service, convenience, and fresh offerings will make Safeway your favorite local supermarket!
Details
- DeliveryAvailable
- DebitAvailable
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.2
786 reviews
5 stars
441
4 stars
198
3 stars
75
2 stars
27
1 star
45
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff often described as rude, uninterested, or unhelpful.
Cleanliness
The store is frequently noted for being clean and well-maintained, contributing positively to the shopping experience.
Deli Issues
Many customers expressed dissatisfaction with the deli service, citing slow service, lack of stock, and unprofessional behavior from staff.
Product Quality
There are mixed reviews regarding product quality, with some customers reporting issues with expired items and others praising the freshness of produce.
Convenience
The store's location and parking availability were appreciated, though some customers felt prices were higher than expected.
- ADAbby DammDec 28, 20255.0Great service for drive up pick up!
- RSRuben SanchezDec 27, 20255.0Awesome safeway. 2 stories..super clean, huge and everything looked fresh. High end area.
- JJJohnsonDec 17, 20251.0This Safeway is extremely disappointing for a store located in a premium neighborhood. The deli is painfully slow, and the employee preparing sandwiches shows zero patience when asked to explain options—acting as if everyone should already know how the process works. On top of that, two sandwiches I requested were “86’d,” wasting even more time. Customer service overall is very poor. Most employees seem uninterested in helping customers at all. In the mornings, there is an employee whose personal hygiene is noticeably bad, which is especially unacceptable in a food environment. One employee named Raul consistently gives attitude and provides no customer service whatsoever. There are also two individuals who appear to be shift leaders or supervisors—Carlos and another female supervisor—who show no patience toward customers and even display frustration toward their own coworkers. Both come across as constantly stressed and rude when asked simple questions about items in the store. Overall, this location clearly lacks proper management. The service is unacceptable, staff behavior is unprofessional, and Safeway management needs to intervene at this location. This store does not meet the expectations of a grocery store in a higher-end area.
- BBBrock BakkeDec 16, 20253.0Sold me rotten muscles which ruined a 100$ meal. Yes, you usually have to pick through bivalves to take out the open ones first. I did. And cleaned them well. All of the muscles tasted like they had marinated in rot. Edit: I upgraded the rating since I was able to get a refund.
- HYHui YuDec 11, 20251.0Very very rude and lazy cashiers
Frequently Asked Questions About Safeway
Does Safeway accept SNAP EBT?
Yes, Safeway accepts SNAP EBT for eligible grocery purchases. You can use your EBT card for both grocery delivery and Drive Up & Go™ pickup orders, making it easy and convenient to shop for fresh produce, pantry staples, and everyday essentials. Safeway is committed to providing accessible, affordable grocery options for SNAP recipients. Simply select SNAP EBT as your payment method at checkout when shopping online or in the app.
Does Safeway near me accept Apple Pay?
Yes, Safeway accepts Apple Pay and many other convenient payment methods!
Does Safeway near me have a pharmacy?
Yes, Safeway located at 160 1st St, Los Altos, CA has a pharmacy.
How do you use Safeway Points?
To use your Points, just enter your phone number or swipe your Loyalty Card at the fuel pump at a participating station prior to gassing up! Your fuel price will reflect the number of Points you opt to use on each transaction. Note: Points are eligible up to a 25-gallon limit. Maximum Points limits may vary by area. To use your Points, first sign in, then select Safeway for U™ on the menu bar. From there, click on Rewards to see your summary and available Points. Select the Points you wish to redeem. Then just enter your phone number or swipe your loyalty card at checkout and your discounts and/or freebies will automatically be deducted from your total!
Is Safeway located at 160 1st St, Los Altos, CA hiring?
Safeway is hiring! We’re building inclusive teams from coast to coast. If you're ready to join our friendly team of associates, we’d love to meet you.
Can I send groceries to another person as a gift?
Yes! Safeway now offers a convenient grocery gifting option. You can easily send groceries to friends, family, or loved ones by selecting “Make this order a gift” at checkout. Just enter the recipient’s information, add a personalized message if you’d like, and we’ll handle the rest. It’s a simple way to send fresh groceries, pantry staples, or household essentials as a thoughtful gift—perfect for holidays, birthdays, or just because.
Do I need to schedule an appointment for the COVID-19 vaccine at Safeway in Los Altos?
Yes, a COVID-19 vaccine appointment is required. You can check eligibility and schedule an appointment via Safeway's website at www.safeway.com/covid-19.
Does the Safeway at 160 1st St accept SNAP EBT for grocery purchases?
Yes, SNAP EBT is accepted for eligible grocery purchases both in-store and for online delivery or Drive Up & Go™ pickup orders.
What payment methods are accepted at Safeway Los Altos?
Safeway accepts various payment options including American Express, Apple Pay, Cash, Mastercard, Visa, Discover, Android Pay, Samsung Pay, checks, Diners Club, and Travelers Checks.
What are the operating hours for Safeway at 160 1st St, Los Altos?
Safeway is open daily from 5:00 AM to 2:00 AM. Holiday hours vary; for example, it's open until 6:00 PM on Nov 27 and is closed on Dec 25.
Does Safeway Los Altos offer grocery pickup and delivery services?
Yes, Safeway provides several services including in-store pickup, curbside pickup, delivery, same-day delivery, and no-contact delivery.
Is there a pharmacy available at this Safeway location?
Yes, the Safeway at 160 1st St has a full-service pharmacy to assist with immunizations and prescription refills.
Can I send groceries as a gift from Safeway?
Yes, Safeway offers a grocery gifting option where you can send groceries to friends or family with a personalized message during checkout.
What nearby places can I visit before or after shopping at Safeway Los Altos?
You can visit nearby places such as ZENSHI Handcrafted Sushi for dining, Starbucks for coffee, or check out Redbox for movie rentals, all within close proximity to Safeway.
Where can I get my keys duplicated near Safeway Los Altos?
KeyMe Locksmiths, located near Safeway, offers professional lock and key services for your convenience.
Are there any nearby financial services close to Safeway Los Altos?
Yes, Coinme and Western Union are near Safeway for cryptocurrency and money transfer services respectively, useful for your financial transactions while shopping locally.