Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported issues with incorrect orders, both in drive-thru and in-store.
Customer Service
Feedback on customer service was mixed, with some praising friendly staff while others reported rude management and poor service.
Cleanliness
The restaurant was frequently noted for its cleanliness, with several reviews highlighting clean facilities.
Food Quality
There were complaints about food quality, including undercooked items and missing ingredients, alongside some positive mentions of hot and fresh meals.
Service Speed
Customers experienced inconsistent service speed, with some noting quick service while others faced long waits.
TN
Tyler Nethercott
Dec 16, 2025
2.0
This location tends to get the order wrong. On the off chance it’s right, it takes absolutely forever. The only redeeming quality is the fact that there are a few really kind employees
JS
Jennifer Sanders
Nov 23, 2025
1.0
HORRIBLE MANAGEMENT
I HAVE OVER 100 thousand points to use for free items. I twice two separate days to use 4500 points for free pancakes. Told twice. It’s not working. The code is not working. I showed them my phone. I refreshed it. Same answer. They are ALWAYS RUDE. November 23 SUNDAY AT 6:30 AM. MANAGER WAS RUDE THIS IS ABSOLUTELY WRONG. HOW YOU CAN STAND THERE KNOWING I HAVE THE POINTS THE MANAGER TELLS ME THERE IS NOTHING SHE CAN DO. WAITING FOR SOME TYPE OF PROFESSIONAL RESPONSE FROM OWNER
EC
Eric Chumbley
Oct 4, 2025
1.0
They didn't add the chicken nuggets to the happy meal
What are the operating hours of McDonald's at 3562 Katella Ave, Los Alamitos?
McDonald's at 3562 Katella Ave is open daily from 5:00 AM to 10:45 PM Monday through Thursday and Sunday, and until 11:45 PM on Friday and Saturday.
Does this McDonald's location offer drive-thru service?
Yes, this McDonald's location has a drive-thru open during its operating hours.
What delivery services are available at this McDonald's?
Delivery services include curbside pickup, delivery, same-day delivery, and no-contact delivery.
How can I order McDonald's for delivery or pickup?
You can order via the McDonald's App, available on iOS and Android, or online at https://mcdonalds.order.online/business/-5579.
What payment options are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does McDonald's at 3562 Katella Ave have WiFi available?
Yes, this location offers WiFi to customers.
What are some nearby food options around McDonald's on Katella Ave?
Nearby options include Pho 99 Plus (Vietnamese), Johnny Rebs True South Restaurants (American), Mustard's Chicago Style Hot Dogs, Angelina's Famous Pizza, and Starbucks for coffee.
Are there any fitness or wellness centers near this McDonald's?
Yes, FYT GYM Los Alamitos, The Stretch Spa, and Paradigm Counseling Inc are nearby for fitness and wellness needs.
Can I find beauty services near McDonald's location on Katella Ave?
Nearby beauty services include Uni Nail Bar, LaLa & Co. Lashes, Katella Hair, and Glam By LL.
Where can I find insurance agencies around the McDonald's in Los Alamitos?
Several insurance agencies are close by, such as Brighter Financial Future, Farmers - Allan E Nakamura Insurance Agency, Farmers Insurance - Veronica Vela, Moothart Insurance Agency, and J Johnston Insurance.