Brand Certified
McDonald's
3.9(1251 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
3562 Katella Ave, Los Alamitos, CA
90720, United States
Certified by McDonald's • Mar 01, 2026
(562) 799-9232
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.9
1,251 reviews
5 stars
588
4 stars
277
3 stars
182
2 stars
75
1 star
129
What are people saying?
AI-generated from recent customer reviews
Service Issues
Many customers reported problems with incorrect orders and long wait times, particularly in the drive-thru.
Food Quality
Several reviews mentioned issues with food quality, including undercooked items and incorrect orders.
Staff Friendliness
Despite service issues, some customers praised the friendliness and helpfulness of the staff.
Cleanliness
The restaurant was generally noted to be clean, contributing positively to the dining experience.
Management Concerns
There were multiple complaints regarding rude management and poor handling of customer service issues.
- CRColette Richard5 days ago3.0Some lady was cussing and talking way too loud in a public place. Employees should have told her to leave.
- TBTraviis BickleFeb 22, 20265.0They’re always friendly, and the food it always cooked well. You can tell they are good when you try other branches where the oil they fry in is old. This place always accommodates any special request and don’t charge extra.
- TNTyler NethercottDec 16, 20252.0This location tends to get the order wrong. On the off chance it’s right, it takes absolutely forever. The only redeeming quality is the fact that there are a few really kind employees
- JSJennifer SandersNov 23, 20251.0HORRIBLE MANAGEMENT I HAVE OVER 100 thousand points to use for free items. I twice two separate days to use 4500 points for free pancakes. Told twice. It’s not working. The code is not working. I showed them my phone. I refreshed it. Same answer. They are ALWAYS RUDE. November 23 SUNDAY AT 6:30 AM. MANAGER WAS RUDE THIS IS ABSOLUTELY WRONG. HOW YOU CAN STAND THERE KNOWING I HAVE THE POINTS THE MANAGER TELLS ME THERE IS NOTHING SHE CAN DO. WAITING FOR SOME TYPE OF PROFESSIONAL RESPONSE FROM OWNER
- ECEric ChumbleyOct 4, 20251.0They didn't add the chicken nuggets to the happy meal
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's at 3562 Katella Ave, Los Alamitos?
McDonald's at 3562 Katella Ave is open daily from 5:00 AM to 10:45 PM Monday through Thursday and Sunday, and until 11:45 PM on Friday and Saturday.
Does this McDonald's location offer drive-thru service?
Yes, this McDonald's location has a drive-thru open during its operating hours.
What delivery services are available at this McDonald's?
Delivery services include curbside pickup, delivery, same-day delivery, and no-contact delivery.
How can I order McDonald's for delivery or pickup?
You can order via the McDonald's App, available on iOS and Android, or online at https://mcdonalds.order.online/business/-5579.
What payment options are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does McDonald's at 3562 Katella Ave have WiFi available?
Yes, this location offers WiFi to customers.
What are some nearby food options around McDonald's on Katella Ave?
Nearby options include Pho 99 Plus (Vietnamese), Johnny Rebs True South Restaurants (American), Mustard's Chicago Style Hot Dogs, Angelina's Famous Pizza, and Starbucks for coffee.
Are there any fitness or wellness centers near this McDonald's?
Yes, FYT GYM Los Alamitos, The Stretch Spa, and Paradigm Counseling Inc are nearby for fitness and wellness needs.
Can I find beauty services near McDonald's location on Katella Ave?
Nearby beauty services include Uni Nail Bar, LaLa & Co. Lashes, Katella Hair, and Glam By LL.
Where can I find insurance agencies around the McDonald's in Los Alamitos?
Several insurance agencies are close by, such as Brighter Financial Future, Farmers - Allan E Nakamura Insurance Agency, Farmers Insurance - Veronica Vela, Moothart Insurance Agency, and J Johnston Insurance.
Brand Certified Facts from McDonald's
This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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