Business Details
About
Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Los Alamitos,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Details
- DeliveryAvailable
- Accepts checksAvailable
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
Location
Hours
Reviews
4.0
722 reviews
5 stars
380
4 stars
157
3 stars
83
2 stars
41
1 star
61
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although some mentioned issues with portion sizes and occasional cold food.
Customer Service
Service quality varied significantly; while some staff were praised for being friendly and helpful, others were criticized for rudeness and mistakes with orders.
Cleanliness
The cleanliness of the restaurant was inconsistent, with some reviews highlighting dirty tables and a need for better maintenance.
Order Accuracy
Many customers reported issues with incorrect orders and missing items, particularly in the drive-thru.
Value for Money
While some customers felt the food was good for the price, others expressed concerns about rising prices and portion sizes.
- LLLSep 27, 20255.0This place is nice and clean. Customer service was good. The food tastes good.
- JLJoel LopezSep 22, 20255.0Food was freshly cooked
- CLCHESTY & HANNA BANANA LooezSep 6, 20255.0Es barato el servicio es rápido la comida riquísima y las ensaladas frescas
- MPMARIA ISELA PEREZAug 30, 20251.0They didn't have anymore chicken at el pollo loco ! Hmmm. Yeah never coming here again. 😒
- WBWalter BakerAug 27, 20254.0Good food for the price. Friendly and helpful staff.
Frequently Asked Questions About El Pollo Loco
What are the opening hours of El Pollo Loco in Los Alamitos?
El Pollo Loco is open every day from 10:00 AM to 10:00 PM.
Where is El Pollo Loco located?
El Pollo Loco is located at 3502 Cerritos Blvd, Los Alamitos, CA 90720, USA.
Does El Pollo Loco offer delivery services?
Yes, El Pollo Loco offers delivery services.
What types of payment does El Pollo Loco accept?
El Pollo Loco accepts American Express, Check, Discover, and Visa.
Can I order El Pollo Loco food online or via app?
Yes, you can order online through their website or via the El Pollo Loco app available on the Apple App Store.
Does El Pollo Loco offer catering and drive-through services?
Yes, El Pollo Loco provides catering and drive-through services.
Is free Wi-Fi available at El Pollo Loco in Los Alamitos?
Yes, El Pollo Loco offers free Wi-Fi to its customers.
What nearby restaurants can I visit around El Pollo Loco?
Nearby restaurants include Taco Surf, Simms Kansas City BBQ, Sizzler, Valentino's Pizza, Casitas De Amigos, and Subway, providing a variety of dining options around El Pollo Loco.
What nearby places can help me find El Pollo Loco easily in Los Alamitos?
Nearby points of interest include Genkai Japanese Antiques and U-Haul Neighborhood Dealer, which can help orient you when locating El Pollo Loco on Cerritos Blvd.
Are there nearby dessert or coffee spots if I want a treat after dining at El Pollo Loco?
Yes, you can visit nearby spots like Snow Station Los Alamitos for shaved ice, Los Alamitos Donuts, Yago Juice smoothie bar, or Teofilo Coffee Company for coffee and snacks after your meal.