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Wingstop

3.1
(216 reviews)

Business Details

1806 Ximeno Ave, Long Beach, CA
90815, United States
(562) 961-9464
https://www.wingstop.com/

About

Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Long Beach Ximeno Ave. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Wingstop
1806 Ximeno Ave, Long Beach, CA
90815, United States

Hours

Reviews

3.1
216 reviews
5 stars
76
4 stars
35
3 stars
13
2 stars
10
1 star
82

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported issues with incorrect orders, missing items, and long wait times for food.

Customer Service

Many reviews highlighted poor customer service, including rude staff and unprofessional behavior.

Food Quality

Several customers complained about the quality of food, including overcooked wings, soggy fries, and inconsistent portion sizes.

Cleanliness

Multiple reviews mentioned unsanitary conditions in the restaurant, including dirty dining areas and concerns about food safety.
  • PH
    Paul Hall
    Feb 18, 2026
    1.0
    Avoiding placing orders at this location! My order placed a day in advance was not ready as promised, I waited 45 minutes and they had still not even added my order to the queue and they were still taking walk up orders. They told me to get refunded if I didn’t want to wait another hour! Instead of resolving the issue on the spot, I was told to write my name and order number on a sheet of paper to request a refund. The refund was never processed. I then had to contact corporate support and ultimately return to the store in person to have the refund handled. The entire process took far more time and effort than it should have. The lack of communication and follow-through was extremely frustrating, and the staff did not seem concerned about resolving the issue promptly. Very disappointing experience.
  • LL
    LaQuisha
    Feb 8, 2026
    1.0
    It is absolutely disappointing and unacceptable that this location does not answer their phone. I called to make a to go order over the phone and it rang for 13 min. I drove to the location where I find it empty and not employees working the register. I thought they were closed. I was told they are ope but only accepting online orders. This is fine however if customers are calling then you should answer the phone and communicate that. It’s also not clear why only online orders are being taken. How is this communicated to customers? Very disappointed in the service. We will have to find a new Wingstop to patronage.
  • VD
    Victor Dean
    Feb 8, 2026
    1.0
    Selena, the manager, has the worst attitude ever. She is condescending, rude, loud, confrontational. You are going to lose a lot of business. She is quick to say " I'll just refund your money." You know Superbowl is crazy so need more staff. Back to Selena, she mocks you and wants to tell you "do you want to come back here and cook"...well, I said yeah. Didn't take me up on my offer. She rolls her eyes and more. Nah, this will be my last time here.
  • GM
    GRACE VERN MAGILLICUTTY
    Jan 31, 2026
    1.0
    I ordered thru grub hub Yet again my order is incorrect, missing items, no dipping sauce not even one. Says bag one or two when I got only one bag But I’ve tried calling both grub hub and wing stop The wing stop keeps answering and hanging up “ they are saucing and tossing” is what two household members are listening to right now and it’s been 7 minutes of trying to call This is not the first time but will definitely be the last I love their food but whenever I decide to use a delivery service. It’s cold, missing items, taste awful and is such a let down. I work so hard all day I don’t ever take it lightly spending my hard earned money just for a complete disappointment, no respect, waste of my time and complete disregard. I will never give them my service again I texted the grub hub driver he said they only gave him one bag At least grub hub was nice enough to answer It’s now been over 10 minutes of two people on hold with the same music and no one can answer. They close at 2am At 12:11 no one can answer and they hang up several times on our first attempts before putting both on hold What has happened to wing stop
  • JS
    Jessica Sok
    Nov 24, 2025
    1.0
    Went here, ordered ahead of time, went there when it said it wad going be ready and it wasn't. On the contrary waited a whole hour to get our food, mobile order was in. Why did it take a whole HOUR!? Never again.

Frequently Asked Questions About Wingstop

Where can I find nutritional information?

Our nutrition and allergen information can be found at the following locations: www.wingstop.com/nutrition www.wingstop.com/allergens

How can I send you feedback?

We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.

Brand Certified Facts from Wingstop

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Certified March 01, 2026Yext Knowledge Graph
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