When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Long Beach Ximeno Ave. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.
Numerous customers reported issues with incorrect orders, missing items, and long wait times for food.
Customer Service
Many reviews highlighted poor customer service, including rude staff and unprofessional behavior.
Food Quality
Several customers complained about the quality of food, including overcooked wings, soggy fries, and inconsistent portion sizes.
Cleanliness
Multiple reviews mentioned unsanitary conditions in the restaurant, including dirty dining areas and concerns about food safety.
PH
Paul Hall
Feb 18, 2026
1.0
Avoiding placing orders at this location! My order placed a day in advance was not ready as promised, I waited 45 minutes and they had still not even added my order to the queue and they were still taking walk up orders. They told me to get refunded if I didn’t want to wait another hour! Instead of resolving the issue on the spot, I was told to write my name and order number on a sheet of paper to request a refund. The refund was never processed.
I then had to contact corporate support and ultimately return to the store in person to have the refund handled. The entire process took far more time and effort than it should have. The lack of communication and follow-through was extremely frustrating, and the staff did not seem concerned about resolving the issue promptly.
Very disappointing experience.
LL
LaQuisha
Feb 8, 2026
1.0
It is absolutely disappointing and unacceptable that this location does not answer their phone. I called to make a to go order over the phone and it rang for 13 min. I drove to the location where I find it empty and not employees working the register. I thought they were closed. I was told they are ope but only accepting online orders. This is fine however if customers are calling then you should answer the phone and communicate that. It’s also not clear why only online orders are being taken. How is this communicated to customers? Very disappointed in the service. We will have to find a new Wingstop to patronage.
VD
Victor Dean
Feb 8, 2026
1.0
Selena, the manager, has the worst attitude ever. She is condescending, rude, loud, confrontational. You are going to lose a lot of business. She is quick to say " I'll just refund your money." You know Superbowl is crazy so need more staff. Back to Selena, she mocks you and wants to tell you "do you want to come back here and cook"...well, I said yeah. Didn't take me up on my offer. She rolls her eyes and more. Nah, this will be my last time here.
GM
GRACE VERN MAGILLICUTTY
Jan 31, 2026
1.0
I ordered thru grub hub
Yet again my order is incorrect, missing items, no dipping sauce not even one. Says bag one or two when I got only one bag
But I’ve tried calling both grub hub and wing stop
The wing stop keeps answering and hanging up
“ they are saucing and tossing” is what two household members are listening to right now and it’s been 7 minutes of trying to call
This is not the first time but will definitely be the last
I love their food but whenever I decide to use a delivery service. It’s cold, missing items, taste awful and is such a let down. I work so hard all day I don’t ever take it lightly spending my hard earned money just for a complete disappointment, no respect, waste of my time and complete disregard.
I will never give them my service again
I texted the grub hub driver he said they only gave him one bag
At least grub hub was nice enough to answer
It’s now been over 10 minutes of two people on hold with the same music and no one can answer. They close at 2am
At 12:11 no one can answer and they hang up several times on our first attempts before putting both on hold
What has happened to wing stop
JS
Jessica Sok
Nov 24, 2025
1.0
Went here, ordered ahead of time, went there when it said it wad going be ready and it wasn't. On the contrary waited a whole hour to get our food, mobile order was in. Why did it take a whole HOUR!? Never again.
Our nutrition and allergen information can be found at the following locations:
www.wingstop.com/nutrition
www.wingstop.com/allergens
How can I send you feedback?
We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.
Am I able to submit ideas to Wingstop for future consideration?
We at Wingstop Restaurants Inc. ("Wingstop") are proud that our fans are excited by our brand and want to share their ideas, innovations, flavors, and other wing-loving thoughts with us. However, Wingstop has a full-time staff of wing experts who we rely on to generate new ideas for our brand and our fans. Not that your ideas are unworthy, but you don't want to put the team out of a job. And our lawyers tell us that we need to avoid unsolicited ideas because we don't want to have any dispute as to ownership of those great ideas. Below is more legal mumbo jumbo explaining our policy.
UNSOLICITED IDEAS
Customers of Wingstop may have the perfect idea for a new concept, and we may be missing out on an exciting opportunity, but ownership and protection must be considered. Wingstop maintains a policy that does not permit it or its employees to accept any unsolicited ideas from outside sources (fans and other third parties).
Wingstop strives to innovate and create through internal business departments and their employees. With this in mind, if we create a new concept through our internal experts, and a talented customer/fan submits a substantially similar idea, determining who the originator of the wing-tastic idea is would be a challenge. To better protect ourselves as well as all of our fans out there, we must adhere to this strict policy which does not permit the review, consideration, or acceptance of such ideas from outside parties to avoid any confusion of ownership. Therefore, we encourage you not to send us unsolicited ideas.
TERMS GOVERNING SUBMISSIONS
If you nevertheless insist on sending us your unsolicited ideas, the following conditions apply:
Wingstop shall have no obligations concerning the submissions, including no obligation to review the submissions, return any materials, or acknowledge receipt of the submissions.
All submissions will be deleted from working files within Wingstop and no response will be delivered to confirm receipt of any submissions.
Due to archiving requirements, your email may be retained on our system, but please understand this is not an effort to keep record of our customers' great ideas; rather, it is incidental to archiving.
How can I input special instructions into my online order?
We offer the most commonly ordered menu items as options for our online ordering system. If you're craving something special and can't find it online, call your Wingstop directly and they'll get your flavor hooked up.
How do I locate a restaurant near me?
Click the Locations link located at the top of the Wingstop website located at www.wingstop.com.
How do I reset my password if I have forgotten or lost it?
Click the "Forgot Password?" link on the login page.
What are the operating hours of Wingstop Long Beach Ximeno Ave?
Wingstop Long Beach Ximeno Ave is open Monday through Thursday and Sunday from 9:45 AM to 1:00 AM, and Friday through Saturday from 9:45 AM to 2:00 AM.
Does Wingstop Long Beach Ximeno Ave offer delivery and pickup services?
Yes, Wingstop offers in-store pickup, delivery including same-day and no-contact delivery services.
Can I order Wingstop Long Beach Ximeno Ave wings online?
Yes, you can order online for carryout and delivery through their website or mobile apps available on Apple App Store and Google Play Store.
What types of wings and flavors are available at Wingstop Long Beach Ximeno Ave?
They offer classic or boneless wings and tenders with over 11 iconic flavors including Lemon Pepper and Original Hot, cooked-to-order to satisfy any craving.
Are drive-through services available at Wingstop Long Beach Ximeno Ave?
No, the Wingstop location on Ximeno Ave does not have drive-through service; it is closed for all days.
What payment methods are accepted at Wingstop Long Beach Ximeno Ave?
They accept major credit cards including American Express, Discover, Mastercard, and Visa.
Where is Wingstop Long Beach Ximeno Ave located?
Wingstop is located at 1806 Ximeno Ave, Long Beach, CA 90815, United States.
What nearby dining options are available around Wingstop Long Beach Ximeno Ave?
Nearby dining options include Jerry's Wood-Fired Dogs, The Halal Guys for Mediterranean cuisine, Chipotle Mexican Grill, Simply Salad for health-conscious meals, and Jimmy John's for sandwiches.
Are there shopping centers near Wingstop Long Beach Ximeno Ave?
Yes, Circle Center Shops and Circle Center West shopping centers, which include a cinema, are located nearby, providing options for shopping and entertainment before or after your visit.
What financial services are accessible near Wingstop Long Beach Ximeno Ave?
Nearby financial services include Orange County's Credit Union, U.S. Bank, U.S. Bank ATM, Western Union, Coinme ATM service, and FedEx for printing and shipping needs.
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