Wingstop

2.9
177 reviews

About

Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Long Beach Redondo Ave. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.

Location

Wingstop
681 Redondo Ave, Long Beach, CA
90814, United States

Hours

Reviews

2.9
177 reviews
5 stars
65
4 stars
14
3 stars
11
2 stars
14
1 star
73

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff, unresponsive management, and failure to answer phone calls.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and inadequate responses to complaints.

Food Quality

Feedback indicated inconsistent food quality, with complaints about overcooked wings, soggy fries, and incorrect seasoning.

Cleanliness

Several reviews mentioned cleanliness issues within the store, including dirty tables and unsanitary conditions.

Wait Times

Customers frequently noted long wait times for food preparation and service, contributing to overall dissatisfaction.
  • WM
    William McAleese
    Dec 23, 2025
    5.0
    The Mango Habanero sauce is magnificent!
  • KE
    Kal El
    Dec 19, 2025
    5.0
    Honestly this was truly one of the best wingstops i’ve been to in quite some time! Service was amazing, as soon as i walked in the employee rushed over to take my order. My order came out within 10 minutes even though it seemed like they were pretty busy, going back and fourth in the kitchen. Food was excellent and well done just the way i asked. 👍🏼
  • EE
    Eric Elliott
    Nov 25, 2025
    5.0
    I like this big back food it is good for you to. So thats why you should eat this big back food ( btw im an big back)
  • GD
    Golnaz Dideban
    Nov 13, 2025
    1.0
    Always a long wait to get my wings, always rude customer service, and my last visit was the nail in the coffin. We ordered a large ranch for SIX DOLLARS and were given 2 small cups. I called the store repeatedly to attempt to see if I could get a refund- my calls went unanswered. I then wrote to customer service asking them to make the situation right and they said they’d provide me with a free ranch on my next order. I shouldn’t have to make another purchase to receive a product I ALREADY paid for. I told them that’s not acceptable and asked for a refund. They wouldn’t do it electronically. They also wouldn’t even offer a gift card or coupon in the amount I paid. They said I had to come in, in person, and ask for a manager and reference an email and case number from my communications with corporate. On top of that, it had to be done within 10 days. All this for $6 back? Really makes me not want to come back because of their poor customer service practices.
  • PT
    Pricsilla Torres
    Nov 10, 2025
    1.0
    they are very rude here. i said thank you and they don’t say anything back. there’s a specific manger who works midday who is very rude and has an attitude, under the name ‘jose martinez’. i slipped last night inside this location and nothing was done, there was no wet floor sign until after the incident. we reported it to the manager and his response was “well we get the camera footage in an hour IF you wanna call in an hour and we’ll see if she (me) actually got hurt or not.” that is very unprofessional. i’m upset that nothing was done, but i am taking action. wouldn’t go here again.

Frequently Asked Questions About Wingstop

Where can I find nutritional information?

Our nutrition and allergen information can be found at the following locations: www.wingstop.com/nutrition www.wingstop.com/allergens

How can I send you feedback?

We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.