Business Details
About
Grocery Store
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Our Customer Care Team will reach out to you as soon as possible.
Location
Hours
Reviews
4.0
1,580 reviews
5 stars
785
4 stars
391
3 stars
215
2 stars
75
1 star
114
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service experiences, including unprofessional behavior from staff and long wait times at checkout.
Product Quality
Mixed feedback on product quality, with some customers praising fresh produce and meats, while others reported issues with prepared foods and bakery items.
Pricing
Many customers appreciated the competitive prices and good deals, although some felt certain items were overpriced.
Store Cleanliness
While some customers noted cleanliness in the store, others pointed out issues with restrooms and the self-checkout area.
Staff Attitude
Several reviews mentioned unhelpful or rude staff, impacting the overall shopping experience negatively.
- JSJamies ShufordOct 9, 20251.0I'm not comfortable when I shop at this store
- ATAkiara TabronOct 2, 20251.0I don't know the security guards name but he goes out his way to be rude to whom he see fit as homeless
- JSJeffery SimmonsSep 27, 20255.0Good variety of bottled teas.
- JRJesse RamirezSep 9, 20251.0Was it the meat aisle or the cheese area that got me sick?? My life's mystery
- DBDorilian BureloSep 8, 20251.0I would like to formally express my dissatisfaction with the service I received during my recent visit. Out of three available cashiers, only one register was open, resulting in more than 15 customers waiting in line. When I politely asked if another register could be opened, I was told, “We are not available to check out right now,” in an unprofessional and dismissive tone. Furthermore, when I inquired who the supervisor or person in charge was, the response I received was that I could file a complaint if I wished. This type of attitude, combined with the lack of efficiency, left a very negative impression of the store and its customer service standards. I believe management should be aware of this situation and take the necessary steps to ensure better service and professionalism from staff in the future. Sincerely, D.Burelo
Frequently Asked Questions About Superior Grocers
Does Superior Grocers offer hours for the vulnerable/elderly in Christmas & New Years day?
Yes, we have hours from 7am to 8am for the vulnerable/elderly in Christmas & New Years day
What are the regular opening hours of Superior Grocers in Long Beach?
Superior Grocers is open daily from 7:00 AM to 10:00 PM.
Does Superior Grocers have special shopping hours for vulnerable or elderly customers on holidays?
Yes, on Christmas and New Year's Day, Superior Grocers offers special hours for vulnerable and elderly customers from 7:00 AM to 8:00 AM.
Where is Superior Grocers located?
Superior Grocers is located at 1033 Long Beach Blvd, Long Beach, CA 90813, USA.
What languages are spoken at Superior Grocers?
Superior Grocers provides services in both Spanish and English to accommodate its diverse customer base.
How can I contact Superior Grocers for customer care questions or concerns?
You can reach the Superior Grocers Customer Care Team by calling +1 562-436-2510 or visiting their website for more information.
What is the specialty of Superior Grocers?
Superior Grocers is known for offering quality, variety, and value, with a focus on Hispanic grocery products.
Are there convenient options for entertainment nearby Superior Grocers?
Yes, there's a Redbox rental kiosk nearby where you can rent movies and games, ideal for picking up entertainment after grocery shopping.
Where can I find medical services near Superior Grocers?
Nearby medical services include Optum Downtown Long Beach for family practice and Haven Downtown Long Beach, which is a cannabis clinic and pharmacy.
What dining options are close to Superior Grocers?
Nearby you can enjoy meals at Popeyes® Louisiana Kitchen, a fast food chicken restaurant, and Mi Antigua Guatemalan Restaurant, a local cafe offering Guatemalan cuisine.
Can I access lodging facilities near Superior Grocers?
Yes, the Plaza Hotel is nearby, providing accommodation options if you're visiting the area.