Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Long Beach Subway® Restaurant at 321 E Willow St brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Many customers reported poor customer service, including rudeness and lack of attention from staff.
Food Quality
Several reviews mentioned issues with food quality, including skimpy portions and unsatisfactory freshness.
Cleanliness
Customers expressed concerns about the cleanliness of the restaurant, with reports of dirty conditions and unkempt areas.
Staff Efficiency
There were complaints about slow service and inadequate staffing during busy hours, leading to long wait times.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their friendliness and efficiency.
ID
Isaiah Davis
Dec 29, 2025
1.0
This particular establishment is horrible. Ordered through the app, delivery service had issues finding the address so they returned my order to the store. No refund and no food 😂 after an entire fiasco with the store and 3rd party delivery service they used to “deliver” my order I decided I will just dispute with bank and contact corporate.
MM
Mandy Mena
Dec 16, 2025
5.0
I often go to this subway for lunch, the staff is always very attentive and efficient. Elizabeth does such an amazing job from start to finish. She welcomes everyone that enters the restaurant and is extremely helpful with the other employees. I am very impressed with her ability to assist everyone in a warm manner. Food is always fresh and restaurant is always clean.
JA
Jose Andrade
Oct 20, 2025
5.0
Great service
JC
J C
Oct 13, 2025
1.0
Ordered a footlong sub and it literally had five slices of meat on it.
EM
Elizabeth Martinez
Oct 5, 2025
1.0
HORRIBLE customer service!! I never come to this location but it was the only one open at the time. I asked the guy working for extra lettuce and he refused, even after telling him I’ll pay extra for extra lettuce. Asked to speak to a manager and they also refused. Don’t recommend this location!
Subway is located at 321 E Willow St, Suite E, Long Beach, CA 90806.
What are the operating hours of Subway at 321 E Willow St?
This Subway location is open daily from 6:00 AM to 2:00 AM.
What meal options does this Subway restaurant serve?
They serve breakfast, lunch, and dinner.
Does this Subway provide delivery and curbside pickup services?
Yes, this location offers both curbside pickup and delivery services.
Can I dine inside the Subway restaurant at 321 E Willow St?
Yes, dine-in service is available at this Subway location.
Does Subway at 321 E Willow St cater events?
Yes, Subway offers catering services to meet your event needs.
Where can I view the menu or place an order online for this Subway?
You can view the menu and place orders online at https://subway.com/en-us/restaurant/5741-0/menu.
Are there any popular restaurants nearby Subway at 321 E Willow St?
Yes, nearby you can find The Flame Broiler, Fishbone Willow, Fish Bone, and Burger King; these options provide a variety of dining choices if you want to explore before or after your visit to Subway.
What other businesses near Subway can help with technology or mobile phone needs?
The nearby Metro by T-Mobile store can assist with mobile phone and telecommunications services.
Are there any medical facilities close to Subway at 321 E Willow St?
Yes, Elm Avenue Medical Plaza, Ocean View Pain Treatment, and Memorial Care Sleep Disorder Center are close by for medical and healthcare services.