Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Long Beach Subway® Restaurant at 321 E Willow St brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Many customers reported poor customer service, including rudeness and lack of attention from staff.
Food Quality
Several reviews mentioned issues with food quality, including skimpy portions and unsatisfactory freshness.
Cleanliness
Customers noted cleanliness issues in the restaurant, including dirty conditions and unkempt areas.
Staffing Issues
Multiple reviews highlighted understaffing, particularly during busy hours, leading to long wait times.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their friendliness and good service.
JA
Jose Andrade
Oct 20, 2025
5.0
Great service
JC
J C
Oct 13, 2025
1.0
Ordered a footlong sub and it literally had five slices of meat on it.
EM
Elizabeth Martinez
Oct 5, 2025
1.0
HORRIBLE customer service!! I never come to this location but it was the only one open at the time. I asked the guy working for extra lettuce and he refused, even after telling him I’ll pay extra for extra lettuce. Asked to speak to a manager and they also refused. Don’t recommend this location!
JN
Jacqueline Ngo
Sep 17, 2025
3.0
Online pick up was so long and the sandwich was dinky
Subway is located at 321 E Willow St, Suite E, Long Beach, CA 90806.
What are the operating hours of Subway at 321 E Willow St?
This Subway location is open daily from 6:00 AM to 2:00 AM.
What meal options does this Subway restaurant serve?
They serve breakfast, lunch, and dinner.
Does this Subway provide delivery and curbside pickup services?
Yes, this location offers both curbside pickup and delivery services.
Can I dine inside the Subway restaurant at 321 E Willow St?
Yes, dine-in service is available at this Subway location.
Does Subway at 321 E Willow St cater events?
Yes, Subway offers catering services to meet your event needs.
Where can I view the menu or place an order online for this Subway?
You can view the menu and place orders online at https://subway.com/en-us/restaurant/5741-0/menu.
Are there any popular restaurants nearby Subway at 321 E Willow St?
Yes, nearby you can find The Flame Broiler, Fishbone Willow, Fish Bone, and Burger King; these options provide a variety of dining choices if you want to explore before or after your visit to Subway.
What other businesses near Subway can help with technology or mobile phone needs?
The nearby Metro by T-Mobile store can assist with mobile phone and telecommunications services.
Are there any medical facilities close to Subway at 321 E Willow St?
Yes, Elm Avenue Medical Plaza, Ocean View Pain Treatment, and Memorial Care Sleep Disorder Center are close by for medical and healthcare services.