Subway

3.9
467 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Long Beach Subway® Restaurant at 321 E Willow St brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
321 E Willow St, Long Beach, CA
90806, United States

Hours

Reviews

3.9
467 reviews
5 stars
234
4 stars
98
3 stars
44
2 stars
32
1 star
59

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor customer service, including rudeness and lack of attention from staff.

Food Quality

Several reviews mentioned issues with food quality, including skimpy portions and unsatisfactory freshness.

Cleanliness

Customers expressed concerns about the cleanliness of the restaurant, with reports of dirty conditions and unkempt areas.

Staff Efficiency

There were complaints about slow service and inadequate staffing during busy hours, leading to long wait times.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their friendliness and efficiency.
  • ID
    Isaiah Davis
    Dec 29, 2025
    1.0
    This particular establishment is horrible. Ordered through the app, delivery service had issues finding the address so they returned my order to the store. No refund and no food 😂 after an entire fiasco with the store and 3rd party delivery service they used to “deliver” my order I decided I will just dispute with bank and contact corporate.
  • MM
    Mandy Mena
    Dec 16, 2025
    5.0
    I often go to this subway for lunch, the staff is always very attentive and efficient. Elizabeth does such an amazing job from start to finish. She welcomes everyone that enters the restaurant and is extremely helpful with the other employees. I am very impressed with her ability to assist everyone in a warm manner. Food is always fresh and restaurant is always clean.
  • JA
    Jose Andrade
    Oct 20, 2025
    5.0
    Great service
  • JC
    J C
    Oct 13, 2025
    1.0
    Ordered a footlong sub and it literally had five slices of meat on it.
  • EM
    Elizabeth Martinez
    Oct 5, 2025
    1.0
    HORRIBLE customer service!! I never come to this location but it was the only one open at the time. I asked the guy working for extra lettuce and he refused, even after telling him I’ll pay extra for extra lettuce. Asked to speak to a manager and they also refused. Don’t recommend this location!

Frequently Asked Questions About Subway

Where is Subway located in Long Beach?

Subway is located at 321 E Willow St, Suite E, Long Beach, CA 90806.

What are the operating hours of Subway at 321 E Willow St?

This Subway location is open daily from 6:00 AM to 2:00 AM.