McDonald's

3.4
942 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
6407 E Spring St, Long Beach, CA
90808, United States

Hours

Reviews

3.4
942 reviews
5 stars
354
4 stars
154
3 stars
140
2 stars
85
1 star
209

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times for food, both in the drive-thru and inside the restaurant.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and poor attention to special requests.

Cleanliness

Several customers noted unsanitary conditions, including dirty tables and bathrooms.

Customer Service

Feedback on staff behavior was mixed, with some praising friendly service while others reported rudeness and lack of attention.

Food Quality

There were numerous complaints about food being cold, old, or improperly prepared, alongside some positive remarks about freshness.
  • RR
    Richard
    Nov 11, 2025
    5.0
    The lady working on 11/10 at 11PM is a blessing. That was actually the best McChicken I’ve ever had. In fact, I’m never eating one ever again cuz it will 100% disappoint! GIVE HER A RAISE
  • AL
    Anita L
    Nov 6, 2025
    1.0
    Even though the kiosk lets me place two orders that include Monopoly bonuses, the staff always gives me the second order 10–15 minutes later. Even when there’s no one else in line, they just say, “You’ll have to wait.” One of the ladies told me it’s their way of fighting the system of placing two orders in a row, but are they even allowed to do that?
  • VG
    Valeria Germanova
    Nov 6, 2025
    1.0
    It’s the worst location. A female cashier, approximately in her 50s, was speaking disrespectfully about me in Spanish, assuming I wouldn’t understand. They give only one Monopoly sticker instead of two, even though the order includes two. I’ve noticed it several times, when I point it out, they give me the missing one.
  • DD
    Dan12
    Nov 6, 2025
    1.0
    I've been coming here for years. But every once in awhile I get a very rude Young man who is not very respectful to customers. He doesn't listen, he's not paying attention. And then he gets very defensive when you say something. I won't come back here again. Manager You need to monitor your employees' little bit better.
  • MG
    Mario Alexander Gonzalez
    Nov 1, 2025
    1.0
    First time using app and the staff was useless, couldn't help me find on the app where to redeem free food won on Monopoly game. Told me the item I wanted wasn't part of the free food offered even though I finally found it and was displaying a picture of it and had the description. She also tried to tell me I needed to order online even though she was at the register with me. I repeated to her many times I need help I didn't know how to use the app it is my first time. Horrible service!!!! I'm an old man, there's no sympathy for older people that are not tech savvy.

Frequently Asked Questions About McDonald's

What are the regular dining hours for McDonald's at 6407 E Spring St, Long Beach?

The regular dining hours are Monday to Saturday from 6:00 AM to 9:00 PM, and Sunday from 7:00 AM to 9:00 PM.

When is the drive-through service available at this McDonald's location?

Drive-through is open Monday to Saturday from 5:00 AM to 11:30 PM, and Sunday from 6:00 AM to 11:00 PM.