McDonald's

3.6
1501 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
5860 Cherry Avenue, Long Beach, CA
90805, United States

Hours

Reviews

3.6
1,501 reviews
5 stars
602
4 stars
299
3 stars
234
2 stars
116
1 star
250

What are people saying?

AI-generated from recent customer reviews

Service Speed

Many customers reported extremely slow service, particularly during peak hours and after shift changes.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.

Food Quality

Feedback on food quality was mixed, with some customers enjoying their meals while others reported stale or improperly prepared food.

Staff Attitude

Customer experiences with staff varied widely, with some praising friendly service while others noted rudeness and unprofessional behavior.

Pricing Concerns

Several customers mentioned higher prices compared to other locations, contributing to dissatisfaction.
  • EE
    Eve Esq
    Jan 4, 2026
    1.0
    I'm not impressed with their service
  • MC
    Mycal Carter
    Dec 4, 2025
    1.0
    Super slow staff is unhelpful and unorganized
  • GP
    Gonzalo Payan
    Dec 3, 2025
    1.0
    Don’t do curbside, you’ll wait forever at this location. About 10 minutes for an order of fries.
  • SS
    Samuel Servin
    Nov 30, 2025
    3.0
    Everything is okay about the McDonalds but the employees always forget or replace food and drinks. I ordered a chicken sandwich. When it arrived, they gave me a fish fillet. I don't appreciate the workers doing this.
  • GY
    gabriela yanez
    Nov 26, 2025
    1.0
    I’m really disappointed with my recent visit. I waited over 30 minutes just for a coffee and a snack wrap, which is honestly unbelievable. This is exactly why I avoid going to McDonald’s. It just seems like the service keeps getting worse over time. Please take note of that, because this kind of wait is really frustrating.

Frequently Asked Questions About McDonald's

What are the operating hours of this McDonald's location?

This McDonald's is open 24 hours every day of the week.

What are the drive-thru hours for this McDonald's?

The drive-thru at this McDonald's operates 24 hours a day, every day.