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McDonald's

3.5
(2460 reviews)

Business Details

5020 Long Beach Blvd, Long Beach, CA
90805, United States
(562) 428-6003
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
5020 Long Beach Blvd, Long Beach, CA
90805, United States

Hours

Reviews

3.5
2,460 reviews
5 stars
945
4 stars
435
3 stars
378
2 stars
208
1 star
494

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, with many stating it took over 20 minutes to receive their orders.

Order Accuracy

Numerous reviews highlighted issues with incorrect or incomplete orders, indicating a lack of attention to detail.

Customer Service

Feedback indicated poor customer service, with staff being described as rude or apathetic, and instances of being ignored.

Cleanliness

Several customers noted that the restaurant was dirty, with complaints about the state of the dining area and restrooms.

Food Quality

While some customers enjoyed the food, many reported receiving cold or poorly prepared items, leading to dissatisfaction.
  • D_
    Dior _.
    Feb 23, 2026
    1.0
    I was told to talk to management to see if they are hiring and they straight up ignored me while I was talking to them and I think that’s very rude.
  • MM
    Mirna Paiz mirnalp11@yahoo.com
    Feb 2, 2026
    2.0
    Take so Long allways bad service Drive service is supposed to be fast not good
  • JG
    J Gonzalez
    Jan 18, 2026
    2.0
    Oftentimes, I do not get the order correct besides being too slow. When minimum wage used to be lower, service was better and faster, now their minimum wage increased their service decrease and became slower. That tells you everything.
  • SA
    salvador alvizar
    Jan 18, 2026
    1.0
    I am very disappointed with the quality control at the McDonald’s located at 5020 Long Beach Blvd. On multiple occasions, orders have been incorrect, incomplete, or poorly prepared, which shows a lack of basic attention to detail and proper checks before handing food to customers. Quality control is essential in food service, and unfortunately this location consistently falls short. Customers should not have to double-check their orders every visit or return to fix avoidable mistakes. Management should seriously review staff training and internal procedures to improve accuracy and overall service standards. Until meaningful improvements are made, I cannot recommend this location.
  • JR
    Jennifer Razo
    Dec 1, 2025
    1.0
    Nuggets & fries were cold, cheeseburger warm

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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