Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.8
2,119 reviews
5 stars
926
4 stars
435
3 stars
344
2 stars
147
1 star
267
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times for orders, both in-store and at the drive-thru.
Food Quality
Many reviews mentioned issues with food temperature and freshness, including cold or stale items.
Customer Service
Numerous customers experienced rude or unhelpful staff, leading to dissatisfaction with service.
Cleanliness
Several reviews highlighted unsanitary conditions, particularly in restrooms and dining areas.
Order Accuracy
There were multiple complaints about incorrect orders and missing items, contributing to customer frustration.
- RARhonda Aragon1 day ago2.0The time i had trying to get the attention of an employee to order from actually getting my correct order was a nightmare
- VPVincent PulvererOct 15, 20251.0got 8 workers but nobody taking orders. $20 well saved
- JGJose GonzalesOct 10, 20251.0I waited 15min for my order, watched 10 people receive their order before me, even though they ordered after me. The times I've been through the drive thru, some times the food is lukewarm.
- LSLe SpamOct 9, 20251.0I get making a profit is important but really? Cold fries, supper slow service. The food was bad even for McDonald's standards. They had 4 employees and people waiting for orders. I don't understand. I guess that is why I'm going to the competition from now on.
- LMLiliana MorenoSep 27, 20251.0I had a very poor experience at this McDonald’s. The cashier who took my order was impatient and rushed me through. I asked to use a coupon, and he told me it would be added to my first order, but it never was. When I went to pick up my food, the lady at the window refused to help because she “didn’t take my order” and just wanted me to move along instead of fixing the mistake. Overall, both employees came across as rude and unhelpful, and I left feeling disrespected as a customer.
Frequently Asked Questions About McDonald's
What are the main operating hours for this McDonald's location in Long Beach?
This McDonald's location is open daily from 6:00 AM to 11:00 PM.
When is the drive-thru service available at this McDonald's?
The drive-thru is open every day from 5:00 AM to 1:00 AM, providing extended service hours.
Can I order delivery from this McDonald's, and what are the delivery hours?
Yes, delivery is available daily from 6:00 AM to 12:45 AM. You can order online via their delivery link.
What services are offered for pickup and delivery?
They offer curbside pickup, delivery, same-day delivery, and no-contact delivery to accommodate different preferences.
Is there a mobile app to order from this McDonald's?
Yes, you can order through the McDonald's App available on both iOS and Android platforms.
What payment options are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does this McDonald's have drive-thru service?
Yes, this location features a drive-thru service for convenient ordering and pickup.
What are some nearby places I can visit before or after grabbing food at McDonald's?
Nearby you can find places like PayLess Tobacco, ANH Nails & Spa, Walgreens pharmacy, and the USPS post office, offering various shopping and service options.
Are there other dining options close to this McDonald's?
Yes, nearby restaurants include Pho Hong Phat (Vietnamese cuisine), Los Compadres (Mexican restaurant and bar), Tacos Chapala (Mexican and Latin American), and Frank N Fries (hot dog restaurant).
Where can I find beauty and personal care services near this McDonald's?
Nearby beauty and personal care options include ANH Nails & Spa, Redondo 7 Nails, Joe's Hair & Nail Spa, and UnI Beauty Supply.