Stop by your nearest Krispy Kreme Doughnuts for all your favorite sweet treats. Experience the iconic Original Glazed® Doughnut hot off the line during hot light hours, a moment that's pure magic. Sundays bring Cinnamon Roll Sundays, a weekly tradition of sweet cinnamon-infused pastries. Our exciting and delicious collections celebrate seasons, holidays and flavors, ensuring there's always something new to indulge in. Don’t forget to get some of our all-new coffee worthy of our doughnut. Order online for pick up or delivery or come see us at Krispy Kreme Long Beach.
Feedback on customer service is mixed; while some employees received praise for their friendliness and helpfulness, others were criticized for being inattentive and rude.
Product Quality
Many customers expressed disappointment with the quality of donuts, noting they were stale, lacked filling, or tasted greasy and old.
Freshness
Several reviews highlighted issues with the freshness of donuts, with customers frequently receiving day-old products instead of fresh ones.
Order Fulfillment
There were multiple complaints regarding order accuracy and fulfillment, including wrong orders and delays in service.
Pricing
Customers noted that prices for donuts are perceived as high, especially given the quality issues reported.
NR
Neztor Romo
Nov 15, 2025
1.0
This Krispy Kreme is near my work so during lunch sometimes I go amd get a donut but lately the customer service is horrible employees are just lagging around they could care less to greet you and take care of your transaction and what is worse is the donuts look old and stale and I usually get the Jelly filled and they dont have no more than a bites worth of jelly. I might just stay away from Krispy Kreme completely
NS
Nena Sibrian
Nov 14, 2025
5.0
Krispy Kreme are definitely delicious 😋 we always wait for the ones that are coming out fresh.
RM
Rosa Mendoza
Oct 28, 2025
5.0
Super fresh and delicious doughnuts, friendly customer service, always clean, thanks to all the personal and management 😀 🙌 👍
LW
L Woods
Oct 23, 2025
5.0
I finally made it when the green light was on! The donuts are so great when they're fresh and hot. They're great besides that too but it's really nice to get them fresh and hot.
The young man who helped me was so kind and courteous. And he helped me discover a deal I didn't know I had even though I had the app. So he helped me save money which is even more bonus.
AA
Angel
Oct 14, 2025
1.0
On October 14, 2025, I came to this establishment with the light turned on, which usually indicates a free donut is given with a purchase. Upon arrival, there was no cashier and the workers were chatting, aware that there were customers that needed attended to, they weren’t busy either, just standing around. After a 5 minute wait, I finally get attended and order a 3 pack of donuts, thinking, I can’t wait to enjoy the free warm donut. Wrong, they didn’t offer me a free donut, even with the purchase. Rain was pouring on this day and the excitement from seeing the light on Krispy Kreme Donuts died completely. Won’t be coming soon.