Stop by your nearest Krispy Kreme Doughnuts for all your favorite sweet treats. Experience the iconic Original Glazed® Doughnut hot off the line during hot light hours, a moment that's pure magic. Sundays bring Cinnamon Roll Sundays, a weekly tradition of sweet cinnamon-infused pastries. Our exciting and delicious collections celebrate seasons, holidays and flavors, ensuring there's always something new to indulge in. Don’t forget to get some of our all-new coffee worthy of our doughnut. Order online for pick up or delivery or come see us at Krispy Kreme Long Beach.
Feedback on customer service is mixed; while some employees received praise for their friendliness and helpfulness, others were reported as rude or inattentive.
Product Quality
Many customers expressed disappointment with the quality of donuts, citing issues with freshness, taste, and incorrect orders.
Order Fulfillment
Several reviews highlighted problems with order accuracy and fulfillment, including delays and missing items.
Pricing Concerns
Customers frequently mentioned that prices are perceived as high, especially given the quality and freshness issues.
Overall Experience
While some customers enjoyed their visits and praised the atmosphere, others reported significant dissatisfaction, leading to a mixed overall impression.
RP
Ron Prosky
4 days ago
5.0
I was here around 3am and got my usual...raspberry filled glazed and cream filled chocolate. There is NO better donut in existence; it's almost as if these were made by the hands of God himself.
VV
Vi Vu
Jan 2, 2026
5.0
This Krispy Kreme location was very clean and the workers were very service focused. They could have used another person to help out at the front counter (to make specialty cofee drinks) however, it did not affect my impression of the service. Joe addressed me and let me know it would be a few minutes, which I was okay with. Employees were keen to help each other out. I would have liked to see more variety in the donuts being offered in the case. Very friendly, customer focused and clean location. Great job!
VR
vanessa rodelo
Jan 2, 2026
3.0
Matea was rude the minute I got to order what I wanted. She sounded annoyed and felt rushed while ordering. when I get to the window she took forever to come to the window and I wanted to change my order when I asked if I can get the assorted mini she said no we don’t have it but rudely. The whole experience was horrible and she only gave me 2 strawberry glaze and 6 chocolate why not give me more strawberry .
LJ
LaRaine Johnson
Dec 31, 2025
1.0
While dining in a worker by the name of Desiree, And another worker by the name of Natalia. Their actions did not give Krispy Kreme customer service. Desiree decided she wanted to discriminate against me as an independent contractor asking to look at my phone when I’ve already disclosed the details of my business. She then went to the worker Natalia, and they began to look at me and start laughing. I felt uncomfortable, embarrassed, and like I don’t wanna visit Krispy Kreme again it was only because of another worker who was very apologetic and showed great customer service skills is the reason I was able to breathe. It’s going to be 2026. The discrimination really needs to stop.
EA
Erica Alfaro
Dec 21, 2025
3.0
Well you go for the glaze and 20 minutes before they have them. So you choose others that aren’t really what you wanted and you end up paying more for them and it’s not what you really want. Sucks!