Jimmy John's

4.1
158 reviews

About

Sandwich Restaurant

Location

Jimmy John's
2031 E Spring St, Long Beach, CA
90806, United States

Hours

Reviews

4.1
158 reviews
5 stars
95
4 stars
30
3 stars
8
2 stars
6
1 star
19

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Multiple customers reported issues with incorrect sandwich orders and missing items.

Service Speed

Customers expressed frustration with long wait times for orders, especially during lunch hours.

Food Quality

While some customers praised the freshness and taste of the sandwiches, others felt the portion sizes and quality had declined.

Customer Service

Feedback on staff interactions was mixed, with some praising friendly service while others reported rudeness or lack of attentiveness.
  • JF
    Joyce Fought
    Nov 6, 2025
    1.0
    I placed an order for delivery. I ordered 3 sandwiches, a #9, a #11 and a #12. All regular size and a picklewich. Over $60! It was all crap. All 3 sandwiches were just thrown together and wrapped. All of the contents were just shoved on the bread, barely inside. The #9 was correctly made. The #11 & 12 were bread, lettuce and meat. No cheese or tomato and no guacamole on the #12. No mayo or anything . The pickle wich had one slice of ham, no cheese and no lettuce and it cost $9! It was the first time my family was going to try JJ and I had been bragging about it for a week. Beware! Not worth the money. It was junk
  • JE
    Jim Edwards
    Oct 9, 2025
    5.0
    I've always enjoyed their sandwiches
  • DO
    Darlene Orabuena
    Sep 8, 2025
    1.0
    I ordered 2 large #7 (double meats) no onions no herbs with mustard! They did everything but get my order correct 😣 there's onions there's oregano no mustard no double meats like come on it wasn't busy at all. Then they don't answer when you call to let them know they messed up. Sad bc I won't be driving all the way from Torrance again
  • VP
    vanessa perez
    Mar 26, 2019
    5.0
    Great customer service