Brand Certified
El Pollo Loco
3.8(903 reviews)
Certified by El Pollo Loco • Mar 01, 2026
Business Details
5386 Cherry Ave, Long Beach, CA
90805, United States
Certified by El Pollo Loco • Mar 01, 2026
(562) 422-5050
Certified by El Pollo Loco • Mar 01, 2026
https://restaurants.elpolloloco.com/ca/long-beach/5386-cherry-ave
Certified by El Pollo Loco • Mar 01, 2026
About
Certified by El Pollo Loco • Mar 01, 2026
Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Long Beach,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Details
- DeliveryAvailable
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
Location
Certified by El Pollo Loco • Mar 01, 2026
Hours
Certified by El Pollo Loco • Mar 01, 2026
Reviews
3.8
903 reviews
5 stars
431
4 stars
162
3 stars
105
2 stars
70
1 star
135
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including rude staff, incorrect orders, and long wait times.
Food Quality
Mixed reviews on food quality; some enjoyed the chicken while others complained about dry or poorly prepared items.
Cleanliness
Multiple reviews highlighted issues with cleanliness in the restaurant, including dirty tables and restrooms.
Order Accuracy
Many customers experienced problems with order accuracy, often receiving incorrect items or missing components.
- DKDavid KelleyFeb 6, 20264.0Fast food restaurant atmosphere sometimes noisey and sometimes quiet. Generally people who come to eat quickly and move on
- ACaurora cruzJan 10, 20261.0Mal trabajadora no quieso ayudar a ordenar
- LMLupe MurphyDec 11, 20252.0They don't have vegetarian options 😞.
- EPErik PerezOct 17, 20255.0Me gustó mucho el nuevo burrito bowl, gracias 🙂
Frequently Asked Questions About El Pollo Loco
What are the operating hours of El Pollo Loco in Long Beach, CA?
El Pollo Loco in Long Beach is open from 10:00 AM to 10:00 PM Monday through Saturday, and from 10:00 AM to 10:00 PM on Sunday as well.
Where is El Pollo Loco located?
El Pollo Loco is located at 5386 Cherry Ave, Long Beach, CA 90805, USA.
Does El Pollo Loco offer delivery services?
Yes, El Pollo Loco offers delivery services to customers.
Can I place an order online for pickup or delivery at El Pollo Loco?
Yes, you can place an order online through their website or mobile app for pickup or delivery.
What types of payment does El Pollo Loco accept?
El Pollo Loco accepts American Express, Discover, and Visa for payment.
Does El Pollo Loco provide free Wi-Fi for customers?
Yes, El Pollo Loco offers free Wi-Fi to customers.
What kind of food does El Pollo Loco serve?
El Pollo Loco specializes in fresh, fire-grilled chicken prepared with a special marinated recipe and offers Mexican entrees, handmade guacamole, salsas, and dressings.
Is there a gym nearby El Pollo Loco where I can work out before or after dining?
Yes, Planet Fitness is a gym located nearby where you can exercise before or after your visit to El Pollo Loco.
Where can I grab a coffee or donuts near El Pollo Loco?
Granny's Donuts, a bakery and coffee shop, is located nearby and is a great spot to visit before or after dining at El Pollo Loco.
Are there any automotive repair shops near El Pollo Loco in case I need car service?
Yes, Team Car Care and Diamond's Auto Body & Classic Restoration are nearby automotive repair shops that you can visit if you require car services while dining at El Pollo Loco.
Brand Certified Facts from El Pollo Loco
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Certified March 01, 2026Yext Knowledge Graph
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- Hours of operation
- Phone number
- Official website
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