Business Details
About
Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Long Beach,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Details
- DeliveryAvailable
- Accepts checksAvailable
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
Location
Hours
Reviews
4.2
1,227 reviews
5 stars
706
4 stars
258
3 stars
151
2 stars
31
1 star
81
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently praised the staff for their friendliness and attentiveness, although there were some reports of poor customer service experiences.
Food Quality
The food was generally described as fresh and tasty, but there were complaints about portion sizes and missing items from orders.
Cleanliness
Several reviews noted issues with cleanliness in the restaurant and restrooms, impacting the overall dining experience.
Order Accuracy
There were multiple mentions of incorrect or incomplete orders, leading to customer frustration.
Pricing Concerns
Some customers expressed dissatisfaction with rising prices, feeling that the value did not match the cost.
- GGGerbacia Gracia1 day ago5.0The rice, beans, and the chicken ALWAYS SLAPPSSS 😝😝 My family always come here whenever we are hungry, as soon as i get my food, im DEVOURING EVERYTHING, not even a crumb left. I loveeee you Pollo Loco 🥹✌️✌️
- KKKieran Kelleher3 days ago5.0Great food and fast lster service than most El pollo loco . Eat here 2-3 times a week it’s that good . The food is really fresh with tons of flavor .
- JFJesus Fajardo6 days ago5.0Great meal at great prices!.. Leg and tight, served with pinto beans, Mexican rice, topped with pico de gallo, salsa roja or avocado sauce with flour tortillas is the perfect combination for a meal and let's not forget about the Mac and cheese and mashed potatoes or corn 🤤!...
- CCCharles CollinsDec 17, 20255.0The staff really stood out with their kindness and quick attention, which made the visit pleasant overall. Everyone was welcoming and made sure the table was taken care of right away. I did try the wings, and while they were not quite what I hoped for in terms of texture, I truly appreciate how attentive and professional the service was throughout the meal. With such a friendly team and a great atmosphere, I can see a lot of potential here and would gladly return to try other items on the menu. The service alone makes this place worth a strong recommendation.
- TVtee vanNov 28, 20255.0I really like this location food is always fresh and orders are accurate friendly service
Frequently Asked Questions About El Pollo Loco
What are the opening hours of El Pollo Loco in Long Beach?
El Pollo Loco is open every day from 10:00 AM to 11:00 PM.
Where is El Pollo Loco in Long Beach located?
It is located at 3425 Anaheim St, Long Beach, CA 90804, United States.
Does El Pollo Loco offer delivery services?
Yes, El Pollo Loco offers delivery service to customers.
Can I place an order online for pickup or delivery at El Pollo Loco?
Yes, you can place your order online via their official ordering website or through the El Pollo Loco app.
What types of payment does El Pollo Loco accept?
El Pollo Loco accepts American Express, Check, Discover, and Visa payments.
Does El Pollo Loco have Wi-Fi available for customers?
Yes, El Pollo Loco provides free Wi-Fi to its customers.
Is there a drive-through option at El Pollo Loco?
Yes, El Pollo Loco has a drive-through service for convenient ordering and pickup.
What nearby places can I visit after dining at El Pollo Loco?
After dining, you can visit nearby places like Reva Brow Shapes for beauty treatments, Rose Massage spa for relaxation, or luxury nail salons such as Luxury Nails and Spa or Luxurynailspalongbeach.
Are there any convenient transit or service locations near El Pollo Loco?
Yes, nearby you will find places like the Mobil gas station and car wash services like Coastline Express Car Wash and Crystal Auto Spa, which can be helpful for customers on the go.
Can I combine a visit to El Pollo Loco with shopping or financial services nearby?
Absolutely, close to El Pollo Loco you can find shopping options such as Best Bargain 99 Cent and financial services like CRUX Wealth Advisors and ACE Cash Express.