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El Pollo Loco

3.6
(662 reviews)

Business Details

3463 E Artesia Blvd, Long Beach, CA
90805, United States
(562) 531-0476

About

Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Long Beach,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.

Details

  • DeliveryAvailable
  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available

Location

El Pollo Loco
3463 E Artesia Blvd, Long Beach, CA
90805, United States

Hours

Reviews

3.6
662 reviews
5 stars
309
4 stars
109
3 stars
51
2 stars
39
1 star
154

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including long wait times, incorrect orders, and rude staff.

Food Quality

Many reviews highlighted inconsistent food quality, with complaints about dry, burnt, or poorly prepared chicken.

Cleanliness Concerns

Several customers noted cleanliness issues within the restaurant, including dirty tables and the presence of homeless individuals.

Positive Staff Interactions

Despite the negative feedback, some customers praised specific staff members for their friendliness and helpfulness.
  • EA
    Evenor Antonio Alvarado
    Jan 21, 2026
    1.0
    Pésimo servicio, llegas y si están atendiendo a los que esta llegando afuera por la ventanilla en carro para llevar, ni te voltean a ver no te atienden y eso que ya uno pidió en la computadora para llevar, pésimo pésimo
  • NN
    Nathaniel
    Jan 10, 2026
    5.0
    I liked the new self serve machines here. I saw the cashier Daya doing a great job with another customer while I was waiting for my meal and she handled herself very well. I will definitely be coming back.
  • JJ
    JojoCali
    Jan 6, 2026
    5.0
    Love this place , food always fresh. I like the self order kiosk and they take EBT.(Inside during lobby hours)
  • CA
    Consuelo Ayala
    Jan 2, 2026
    3.0
    The chicken was very dry and pieces were small. Though restaurants can't control the size of the chicken they buy to sell, they should consider adding a few extra pieces when they are that small. Cooks should be trained not to serve dry chicken which almost turns into chicken Jerry. Prices are very high for everyone, but restaurants should consider the quality of food they are serving.
  • C4
    classicc 40tys
    Dec 26, 2025
    5.0
    Good

Frequently Asked Questions About El Pollo Loco

What are the regular operating hours for El Pollo Loco in Long Beach?

El Pollo Loco in Long Beach is open Monday through Saturday from 10:00 AM to 10:00 PM, and on Sunday from 10:30 AM to 9:30 PM.

Does El Pollo Loco offer delivery services?

Yes, El Pollo Loco offers delivery services to customers in Long Beach.

Brand Certified Facts from El Pollo Loco

El Pollo Loco partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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