Brand Certified
El Pollo Loco
3.6(662 reviews)
Certified by El Pollo Loco • Mar 01, 2026
Business Details
3463 E Artesia Blvd, Long Beach, CA
90805, United States
Certified by El Pollo Loco • Mar 01, 2026
(562) 531-0476
Certified by El Pollo Loco • Mar 01, 2026
https://restaurants.elpolloloco.com/ca/long-beach/3463-e-artesia-blvd
Certified by El Pollo Loco • Mar 01, 2026
About
Certified by El Pollo Loco • Mar 01, 2026
Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Long Beach,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Details
- DeliveryAvailable
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
Location
Certified by El Pollo Loco • Mar 01, 2026
Hours
Certified by El Pollo Loco • Mar 01, 2026
Reviews
3.6
662 reviews
5 stars
309
4 stars
109
3 stars
51
2 stars
39
1 star
154
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported poor service, including long wait times, incorrect orders, and rude staff.
Food Quality
Many reviews highlighted inconsistent food quality, with complaints about dry, burnt, or poorly prepared chicken.
Cleanliness Concerns
Several customers noted cleanliness issues within the restaurant, including dirty tables and the presence of homeless individuals.
Positive Staff Interactions
Despite the negative feedback, some customers praised specific staff members for their friendliness and helpfulness.
- EAEvenor Antonio AlvaradoJan 21, 20261.0Pésimo servicio, llegas y si están atendiendo a los que esta llegando afuera por la ventanilla en carro para llevar, ni te voltean a ver no te atienden y eso que ya uno pidió en la computadora para llevar, pésimo pésimo
- NNNathanielJan 10, 20265.0I liked the new self serve machines here. I saw the cashier Daya doing a great job with another customer while I was waiting for my meal and she handled herself very well. I will definitely be coming back.
- JJJojoCaliJan 6, 20265.0Love this place , food always fresh. I like the self order kiosk and they take EBT.(Inside during lobby hours)
- CAConsuelo AyalaJan 2, 20263.0The chicken was very dry and pieces were small. Though restaurants can't control the size of the chicken they buy to sell, they should consider adding a few extra pieces when they are that small. Cooks should be trained not to serve dry chicken which almost turns into chicken Jerry. Prices are very high for everyone, but restaurants should consider the quality of food they are serving.
- C4classicc 40tysDec 26, 20255.0Good
Frequently Asked Questions About El Pollo Loco
What are the regular operating hours for El Pollo Loco in Long Beach?
El Pollo Loco in Long Beach is open Monday through Saturday from 10:00 AM to 10:00 PM, and on Sunday from 10:30 AM to 9:30 PM.
Does El Pollo Loco offer delivery services?
Yes, El Pollo Loco offers delivery services to customers in Long Beach.
Can I order food online from El Pollo Loco in Long Beach?
Yes, you can order food online through their official ordering website or via the El Pollo Loco app.
What payment methods are accepted at El Pollo Loco?
El Pollo Loco accepts American Express, Discover, and Visa credit cards for payment.
Does this El Pollo Loco location have any special amenities?
Yes, this location offers free Wi-Fi, drive-through service, catering, and delivery options.
Where is El Pollo Loco located in Long Beach?
El Pollo Loco is located at 3463 E Artesia Blvd, Long Beach, CA 90805.
What is the signature cooking style of El Pollo Loco's chicken?
El Pollo Loco's chicken is marinated in a special blend and fire-grilled on open-flame grills, delivering authentic Mexican flavor.
Are there other food options near El Pollo Loco?
Yes, nearby food options include Starbucks for coffee, Winchell's Donut House for bakery treats, Louisiana Pico Fish for American and chicken dishes, and Popeyes for fast-food chicken meals.
What beauty and wellness services are nearby El Pollo Loco?
Nearby you can find Lisa's Nails, J's Beauty Supply, Cristina’s Beauty Salon, Classic Styles Barber, Signature Salon and Spa, and Anu Threading and Beauty Center for various beauty services.
Which nearby places can help me with banking or currency exchange around El Pollo Loco?
You can find Western Union for money transfer services and Continental Currency Services for currency exchange near El Pollo Loco.
Brand Certified Facts from El Pollo Loco
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