Business Details
About
Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Long Beach,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Details
- DeliveryAvailable
- Accepts checksAvailable
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
Location
Hours
Reviews
4.2
1,042 reviews
5 stars
588
4 stars
258
3 stars
100
2 stars
30
1 star
66
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently praised the friendly and professional staff, highlighting their attentiveness and willingness to help.
Food Consistency
While many enjoyed the food, there were several complaints about incorrect orders and inconsistent food quality, particularly regarding overcooked chicken.
Cleanliness
The location is generally noted for being clean, although some reviews mentioned issues with maintenance and cleanliness in certain areas.
Order Accuracy
Multiple customers reported frequent errors in their orders, particularly with missing items, which has led to frustration.
- KPkings palaciosJan 4, 20261.0La máquina no es buen servicio
- RHRem HouserDec 26, 20255.0What can I say? It's El Pollo Loco. Service is good at this location. Employees are flexible and eager to help.
- JSJoe SDec 16, 20255.0I just had to come here to say how courteous and professional the staff that worked this evening Tuesday 12/16/25 at the Clark Ave and Los Coyotes Diagonal location is. They were extremely busy but held everything together very well. I took my food to go and everyone at my house really enjoyed it. Thank you to the staff, great job.👏🏽👏🏽
- MTMel TDec 11, 20255.0They do a great job at this Pollo Loco Location 🫡
- TSt smithDec 7, 20251.0food isn't prepared correctly they miss items that are suppose to be apart of the meal
Frequently Asked Questions About El Pollo Loco
What are the regular operating hours for El Pollo Loco in Long Beach?
El Pollo Loco is open daily from 10:00 AM to 11:00 PM.
Does El Pollo Loco offer delivery services?
Yes, El Pollo Loco offers delivery services for customer convenience.
What types of payment methods are accepted at El Pollo Loco?
El Pollo Loco accepts American Express, Visa, Discover, and check payments.
Is there a drive-through available at El Pollo Loco?
Yes, El Pollo Loco has a drive-through service for quick and convenient orders.
Can I order food online from El Pollo Loco?
Yes, you can order food online via their official ordering website or the El Pollo Loco app.
Does El Pollo Loco provide catering services?
Yes, catering services are available to accommodate your event needs.
What is the specialty of the food at El Pollo Loco?
El Pollo Loco specializes in fresh, authentic Mexican food featuring slow-marinated, fire-grilled whole chickens prepared on open-flame grills.
Which nearby places can help me find El Pollo Loco more easily?
Ark Clinical Research and Pioneer Medical Group are nearby medical facilities, and Our Lady of Refuge church is close by, all helping to orient you when visiting El Pollo Loco at 2200 Clark Ave.
What nearby recreational options are close to El Pollo Loco?
Recreation Park Pro Shop and City Of Long Beach Stearns Champion Park offer sporting goods and active life activities and are nearby, making them great spots to visit before or after dining.
Are there nearby schools or community centers around El Pollo Loco?
Yes, Bethany School, Tucker Elementary School, and Long Beach Fire Department Station 17 are among the nearby educational and community facilities.