While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Long Beach, CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Awesome service and very helpful to me and my family. I also noticed how friendly and family type service and the food was amazing 👏 🤩. Will definitely be back.
JM
Jose Montes
Feb 9, 2026
5.0
Craving something delicious for dinner tonight! I'm thinking about grabbing some perfectly grilled chicken. It always hits the spot! 🍗 A side of rice and beans sounds like the perfect accompaniment. It's such a classic and satisfying meal. I can already taste it! #GrilledChicken #DinnerIdeas #Foodie
SD
Silence Dogood
Feb 3, 2026
5.0
The service has greatly improved since the relocation.
LN
Leanne Kim Nguyen
Feb 1, 2026
4.0
To get the best deal, use the in app rewards and ask for the coupon deals, otherwise the menu is too expensive, speaking as a college student. The tomato salsa in the little cups are always not fresh, usually fizzy and spoiled in taste. However, the green verde salsa is okay, and the quality of the chicken and bowls are good.
TT
Tom Tu
Feb 1, 2026
1.0
Horrible experience here. The customer service is non existent. The employees will walk past you like you're a ghost. If you do manage to catch someones attention, they don't want to help you.