Business Details
About
Fast Food RestaurantMexican Restaurant
Chipotle Long Beach is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.6
596 reviews
5 stars
270
4 stars
122
3 stars
47
2 stars
36
1 star
121
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers reported issues with food quality, including stale ingredients, cold food, and undercooked items.
Service Issues
Numerous reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.
Cleanliness
The restaurant was frequently described as dirty, with unclean tables, floors, and food preparation areas.
Portion Sizes
Customers consistently complained about small portion sizes and stingy servings, particularly of protein.
Availability of Ingredients
Several reviews noted that the location often runs out of key ingredients, impacting the overall dining experience.
- NNNhansontran5@gmail.com N5624857561Oct 4, 20251.0Came in order steak bowl, they didn’t put any steak corn salad bad service
- BLblair lindslyOct 2, 20252.02nd time I've gone and been disappointed, steak was dry and " Carne asada" was tough and dry. Tastes like the meat isn't fresh and is reheated.
- BLBrittany lSep 25, 20251.0HAIR!!!!! Walked in and walked right out of this Chipotle around 2pm today(09/25/2025). I was going to order a bowl but as I walked up to the counter I noticed a hair in the white rice. Mind you it was only about half of a container left so that rice had been served to others. The employee came to take my order and I informed him of the hair. He looks at the rice and grabs the hair. He pulls the hair out and its a long dark hair that is EMBEDDED in the container, so im sure it was incorporated from the woman who cooked it. It wasnt just sitting on the surface. The guy then sits the rice on the back counter after saying something to the woman in kitchen. There is no line, there is no rush, why not throw it away? Why pull the hair out? Even if there was a line, it take 2 seconds to toss the rice...made me think he's going to put that rice back out there later... Then he comes back to take my order, doesn't even change his gloves smh. No thank you
- DNDavid NunezSep 18, 20251.0They gave half a bowl
- JSJa SpJun 2, 20253.0stale chips, clumpy globs of medium salsa, out of hand sanitizer and they didn't care. 3 generous stars.
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill in Long Beach?
Chipotle Mexican Grill in Long Beach is open daily from 10:30 AM to 11:00 PM.
Where is the Chipotle Mexican Grill located in Long Beach?
It is located at 1800 Ximeno Ave, in the VONS Shopping Center, Long Beach, CA 90815.
What types of food does Chipotle Mexican Grill offer?
Chipotle offers customizable burritos, bowls, quesadillas, tacos, and salads made with real ingredients and adheres to Food with Integrity principles.
Does this Chipotle location offer pickup and delivery services?
Yes, Chipotle Long Beach offers both in-store pickup and delivery services.
How can I order online from Chipotle Mexican Grill in Long Beach?
You can order online via the Chipotle app or by visiting their order website at https://order.chipotle.com/.
What payment methods are accepted at Chipotle Long Beach?
Chipotle accepts credit cards and offers gift cards for payment. They also support online orders and delivery payments.
Does Chipotle Mexican Grill in Long Beach support the LGBTQ community?
Yes, this Chipotle location welcomes LGBTQ customers.
Are there nearby shopping centers when visiting Chipotle in Long Beach?
Yes, Circle Center Shops and Circle Center West shopping centers are nearby, making it convenient for customers to shop before or after dining.
What dining options are near Chipotle Mexican Grill in Long Beach?
Nearby dining options include Jerry's Wood-Fired Dogs, The Halal Guys, Wingstop, Simply Salad, Movita Juice Bar, and Jimmy John's for a variety of cuisines.
Are there any financial services close to Chipotle Long Beach?
Yes, Coinme, Orange County's Credit Union, US Bank, U.S. Bank ATM, and Western Union are nearby for your financial needs.