Chipotle Mexican Grill

3.7
377 reviews
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Business Details

245 Pine Ave, Long Beach, CA
90802, United States
(562) 432-9472
https://www.chipotle.com
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About

Fast Food RestaurantMexican Restaurant
Chipotle Downtown Long Beach is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
245 Pine Ave, Long Beach, CA
90802, United States

Hours

Reviews

3.7
377 reviews
5 stars
173
4 stars
88
3 stars
25
2 stars
22
1 star
69

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and unprofessional.

Food Quality

Many customers reported issues with food quality, including cold ingredients, small portions, and even food safety concerns.

Cleanliness

The location received consistent complaints about cleanliness, with dirty dining areas and unsanitary conditions noted by several customers.

Order Accuracy

Frequent issues with order accuracy were mentioned, with many customers experiencing incorrect or incomplete orders.

Overall Experience

Overall, the location has received a significant amount of negative feedback, leading many customers to express their intention to avoid returning.
  • GC
    Giovanni Cisneros
    Nov 1, 2025
    1.0
    Should of trusted the reviews, portions are a joke especially when paying for double. Time to start hitting the Mexican food spot.
  • CB
    Chris Bucka
    Oct 16, 2025
    2.0
    It's Chipotle food, but this location just doesn't care at all about how the shop looks, about customer service, or about being properly stocked. The soda fountain (which they get their BIGGEST margins on) hasn't worked properly in at least a year. I recommend choosing Leo's tacos over this location; they just do not care at this Chipotle on Pine Ave.
  • KK
    Kairos
    Sep 21, 2025
    3.0
    Una atención de mala manera además la carne y las fajitas estaban muy frías !!!
  • KC
    Kendrick Celestin
    Sep 14, 2025
    5.0
    Yes I bought me a carne asada burrito bowl with half white rice half brown rice half black beans half pinto beans queso Plano onions with everything on top of it
  • DR
    Danny Rodriguez
    Aug 19, 2025
    1.0
    6 guys taking your order not knowing what they are doing.never going back
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Frequently Asked Questions About Chipotle Mexican Grill

What are the opening hours for Chipotle Mexican Grill in Downtown Long Beach?

Chipotle Downtown Long Beach is open every day from 10:30 AM to 10:00 PM.

Does Chipotle Downtown Long Beach offer delivery and pickup services?

Yes, they offer both in-store pickup and delivery services.