Certified by Chipotle Mexican Grill • Mar 01, 2026
Fast Food RestaurantMexican Restaurant
Chipotle is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
TakeoutAvailable
Location
Certified by Chipotle Mexican Grill • Mar 01, 2026
Certified by Chipotle Mexican Grill • Mar 01, 2026
Reviews
3.7
381 reviews
5 stars
176
4 stars
87
3 stars
26
2 stars
23
1 star
69
What are people saying?
AI-generated from recent customer reviews
Portion Sizes
Many customers complained about skimpy portion sizes, especially for meat and toppings, leading to dissatisfaction.
Customer Service
Numerous reviews highlighted poor customer service, including rude staff and lack of attention to customer requests.
Cleanliness
Several customers noted that the restaurant was dirty, with unclean tables and a messy food preparation area.
Food Quality
Feedback indicated inconsistent food quality, with reports of cold ingredients and poorly assembled meals.
Management Issues
Customers expressed concerns about management's lack of oversight and responsiveness to service and quality issues.
ME
Maryam El
Jan 30, 2026
2.0
Echoing everyone else’s comments here this specific shop skimps on portions
GC
Giovanni Cisneros
Nov 1, 2025
1.0
Should of trusted the reviews, portions are a joke especially when paying for double. Time to start hitting the Mexican food spot.
CB
Chris Bucka
Oct 16, 2025
2.0
It's Chipotle food, but this location just doesn't care at all about how the shop looks, about customer service, or about being properly stocked. The soda fountain (which they get their BIGGEST margins on) hasn't worked properly in at least a year. I recommend choosing Leo's tacos over this location; they just do not care at this Chipotle on Pine Ave.
KK
Kairos
Sep 21, 2025
3.0
Una atención de mala manera además la carne y las fajitas estaban muy frías !!!
KC
Kendrick Celestin
Sep 14, 2025
5.0
Yes I bought me a carne asada burrito bowl with half white rice half brown rice half black beans half pinto beans queso Plano onions with everything on top of it
Frequently Asked Questions About Chipotle Mexican Grill
What are the opening hours for Chipotle Mexican Grill in Downtown Long Beach?
Chipotle Downtown Long Beach is open every day from 10:30 AM to 10:00 PM.
Does Chipotle Downtown Long Beach offer delivery and pickup services?
Yes, they offer both in-store pickup and delivery services.
Where is Chipotle Mexican Grill located in Downtown Long Beach?
It is located at 245 Pine Ave, Ste 190, Long Beach, CA 90802.
How can I order Chipotle Downtown Long Beach online?
You can order online via their official order website at https://order.chipotle.com or use the Chipotle app available in the Apple App Store.
What type of food does Chipotle Mexican Grill in Downtown Long Beach offer?
They offer customizable Mexican fast-casual food such as burritos, bowls, quesadillas, tacos, and salads using responsibly sourced real ingredients.
Is Chipotle Mexican Grill in Downtown Long Beach welcoming to LGBTQ customers?
Yes, Chipotle welcomes LGBTQ customers and has an inclusive environment.
What nearby entertainment options are available close to Chipotle Downtown Long Beach?
AMC Pine Square 16 cinema and Pine Avenue Entertainment Center are nearby, perfect for catching a movie or enjoying local events before or after dining.
Are there other dining options close to Chipotle Downtown Long Beach?
Yes, nearby restaurants include Johnny Rockets, Donburi Cafe, and 5th Ave Bagelry, offering a variety of cuisines to explore.
Where can I grab coffee near Chipotle Mexican Grill in Downtown Long Beach?
Starbucks is located nearby where you can enjoy coffee and snacks before or after your Chipotle visit.
What contact information is available for Chipotle Downtown Long Beach?
You can contact them by phone at +1 562-432-9472 or email at CA.3168.DTLongBeach@chipotle.com.
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Certified March 01, 2026Yext Knowledge Graph
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