Brand Certified
El Pollo Loco
3.7(914 reviews)
Certified by El Pollo Loco • May 03, 2026
Business Details
5386 Cherry Ave, Long Beach, CA
90805, United States
Certified by El Pollo Loco • May 03, 2026
(562) 422-5050
Certified by El Pollo Loco • May 03, 2026
https://restaurants.elpolloloco.com/ca/long-beach/5386-cherry-ave
Certified by El Pollo Loco • May 03, 2026
About
Certified by El Pollo Loco • May 03, 2026
Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Long Beach,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Details
- DeliveryAvailable
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
Location
Certified by El Pollo Loco • May 03, 2026
Hours
Certified by El Pollo Loco • May 03, 2026
Monday10:00 AM - 10:00 PM
Tuesday10:00 AM - 10:00 PM
Wednesday10:00 AM - 10:00 PM
Thursday10:00 AM - 10:00 PM
Friday10:00 AM - 10:00 PM
Saturday10:00 AM - 10:00 PM
Sunday10:00 AM - 10:00 PM
Reviews
3.7
914 reviews
5 stars
434
4 stars
163
3 stars
108
2 stars
71
1 star
138
- GMGeorge Munoz3 days ago1.0First time at this place I did drive thru and asked for the three sauces and all I got was a green sauce. It seems that the person answering at the order does not care about this place. I have been to many other locations and have never been disappointed. I definitely will not be coming here, besides the new chicken tenders that I had were the worst and dry that I had to throw them in the trash at my home If anyone wants to try them, please let me know if at anytime they will get better
- GKGregg KawczynskiApr 24, 20265.0Carson Street, Lakewood, location refurbished. Helpful staff
- AAAlyssaApr 1, 20261.0I frequent a different location near my work and get the same thing regularly and it’s usually delicious. We had this location tonight for dinner and were very disappointed. My tostada shell was over fried and the oil on it tasted old like it was dirty. They didn’t add any of the sauces or spices that make this item Baja flavor. The sides of our family meal flour tortillas were crunchy and my son’s churros were soggy cold and filled with oil. This dinner was expensive and was basically trashed. I would’ve returned this meal but we had it doordashed and it shouldn’t be DoorDash or the driver’s responsibility to refund.
- SUSINCHYINVEST USMar 29, 20261.0Too BAD, they put water in the Coke tank, Service is too BAD here, never come back
- DSDavis SteichenMar 21, 20262.0This is the 2nd time I have been to this location where the service is just not it. Staff not attentive to the guests coming in the door or taking orders in a timely manner. Yesterday's visit was especially egregious as not only did I wait 15 minutes past my order ready time, items were forgotten the food was made poorly. Also wanted to mention the staff closed their dining room nearly an hour early (8pm) which is absurd while there are guests still inside or trying to come in and order to avoid the long drive thru line.
Frequently Asked Questions About El Pollo Loco
What are the operating hours of El Pollo Loco in Long Beach, CA?
El Pollo Loco in Long Beach is open from 10:00 AM to 10:00 PM Monday through Saturday, and from 10:00 AM to 10:00 PM on Sunday as well.
Where is El Pollo Loco located?
El Pollo Loco is located at 5386 Cherry Ave, Long Beach, CA 90805, USA.
Does El Pollo Loco offer delivery services?
Yes, El Pollo Loco offers delivery services to customers.
Can I place an order online for pickup or delivery at El Pollo Loco?
Yes, you can place an order online through their website or mobile app for pickup or delivery.
What types of payment does El Pollo Loco accept?
El Pollo Loco accepts American Express, Discover, and Visa for payment.
Does El Pollo Loco provide free Wi-Fi for customers?
Yes, El Pollo Loco offers free Wi-Fi to customers.
What kind of food does El Pollo Loco serve?
El Pollo Loco specializes in fresh, fire-grilled chicken prepared with a special marinated recipe and offers Mexican entrees, handmade guacamole, salsas, and dressings.
Is there a gym nearby El Pollo Loco where I can work out before or after dining?
Yes, Planet Fitness is a gym located nearby where you can exercise before or after your visit to El Pollo Loco.
Where can I grab a coffee or donuts near El Pollo Loco?
Granny's Donuts, a bakery and coffee shop, is located nearby and is a great spot to visit before or after dining at El Pollo Loco.
Are there any automotive repair shops near El Pollo Loco in case I need car service?
Yes, Team Car Care and Diamond's Auto Body & Classic Restoration are nearby automotive repair shops that you can visit if you require car services while dining at El Pollo Loco.
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